Team Lead - Mumbai

1 Minute ago • All levels

Job Summary

Job Description

Paytm, India's leading mobile payments and financial services company, seeks a Team Lead for its Transit-Offline Railways business. This role involves developing and executing business growth strategies, managing sales teams, and fostering a culture of success. Key responsibilities include defining sales processes, hiring and developing staff, and ensuring high customer satisfaction. The ideal candidate will drive sales goals and contribute to Paytm's mission of bringing half a billion Indians into the mainstream economy through technology.
Must have:
  • Develop plans and strategies for developing business and achieving the company's sales goals.
  • Create a culture of success and ongoing business and goal achievement.
  • Manage the sales teams, operations and resources to deliver growth.
  • Define optimal sales force structure.
  • Hire and develop sales staff.
  • Define and coordinate sales training programs that enable staff to achieve their potential and support company sales objectives.
  • Manage customer expectations and contribute to a high level of customer satisfaction.
  • Define sales processes that drive desired sales outcomes and identify improvements.
  • Graduation is a must.
  • Experience in sales and similar roles.
  • Experience of loyalty business.
  • Set and track sales targets for the team.
  • Review of Sales Team.
  • Research and discover methods to increase customer engagement.
  • Will be handling assigned territory for Oil and Gas.
  • Good communication and leadership skills.
Good to have:
  • High level of drive, initiative and self-motivation
  • Ability to take internal and external stakeholders along
  • Understanding of Technology and User Experience
  • Love for simplifying
  • Growth Mindset
  • Willingness to experiment and improve continuously
  • Knowledge of Excel

Job Details

About Us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the Team:

This team is directly responsible for the growth of Transit-Offline Railways business vertical.

About the Role:

1. Develop plans and strategies for developing business and achieving the company's sales goals.

2. Create a culture of success and ongoing business and goal achievement.

3. Manage the sales teams, operations and resources to deliver growth.

4. Define optimal sales force structure.

5. Hire and develop sales staff.

6. Define and coordinate sales training programs that enable staff to achieve their potential and support company sales objectives.

7. Manage customer expectations and contribute to a high level of customer satisfaction.

8. Define sales processes that drive desired sales outcomes and identify improvements.

Requirement/Expectation:

1. Graduation is a must.

2. Experience in sales and similar roles

3. Experience of loyalty business.

4. Set and track sales targets for the team.

5. Review of Sales Team.

6. Research and discover methods to increase customer engagement.

7. Will be handling assigned territory for Oil and Gas.

8. Good communication and leadership skills.

9. Knowledge of Excel (Optional).

Superpowers/ Skills that will help you succeed in this role:

1. High level of drive, initiative and self-motivation

2. Ability to take internal and external stakeholders along

3. Understanding of Technology and User Experience

4. Love for simplifying

5. Growth Mindset

6. Willingness to experiment and improve continuously

Education: Graduation/ Post Graduation preferred.

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