Strategic Account Management- Enterprise Mid Market
Job Description
- Be the primary point of contact and build long-term relationships with clients.
- Maintain and sustain long-term relationships with onboarded merchants.
- Use acumen and understanding of Indian retail ecosystem and network to come up with holistic solutions for accounts.
- Develop deep understanding and hold over each account to deter competitors.
- Perform upselling and cross-selling activities.
- Be a go-getter and individual contributor.
- Identify and meet potential clients by growing, maintaining, and leveraging your network.
- Have good exposure in cold calling, pre-sales, and lead generation.
- Possess good communication and negotiation skills to handle key accounts.
- Experience managing enterprise accounts (large retailers).
- A collaborative output driven program that brings cohesiveness across businesses through technology.
- Improve the average revenue per use by increasing the cross-sell opportunities.
- A solid 360 feedbacks from your peer teams on your support of their goals.
- Respect, that is earned, not demanded from your peers and manager.
- Opportunity to create wealth and be part of India's largest digital lending story.
About Us:
Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.
Expectations/ Requirements:
- Be the primary point of contact and build long-term relationships with clients.
- Maintaining and sustaining long-term relationships with onboarded merchants.
- Must use her/his acumen and understanding of Indian retail ecosystem and network to come up with holistic solutions for the accounts allotted.
- Develop deep understanding and hold over each account that any competitor finds it an uphill task to even enter the account.
- Upselling and cross selling
Superpowers/ Skills that will help you succeed in this role:
- Must be a go getter and individual contributor.
- Identify and meet potential clients by growing, maintaining and leveraging your network.
- Should have good exposure in cold calling, pre sales and lead generation.
- Should possess good communication and negotiation skills to handle the key accounts.
- People who have managed enterprise accounts (large retailers).
- Should have excellent communication and negotiation skills.
Why join us:
- A collaborative output driven program that brings cohesiveness across businesses through technology.
- Improve the average revenue per use by increasing the cross-sell opportunities.
- A solid 360 feedbacks from your peer teams on your support of their goals.
- Respect, that is earned, not demanded from your peers and manager.
Compensation:
If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
