Telecom Field Service Engineer

1 Year ago • 1 Years +
Software Development & Engineering

Job Description

Motorola Solutions is seeking a Telecom Field Service Engineer. The role involves attending to system failures, escalating issues when local teams cannot resolve them, and maintaining updated system and network infrastructure information. The engineer will identify and support solutions for repetitive incidents, review information from Motorola and associated systems (Networking, energy, RF), and develop system improvement projects to optimize operations and costs. Responsibilities include receiving project instructions, performing network analysis for problem detection and resource-efficient solutions, and configuring network equipment to meet SLA and KPI levels. The position requires a degree in Electronic, Electrical, Telecommunications, Automation and Control, or Industrial Engineering, with at least 1 year of experience in mining/forestry operations. Availability for a 5x2 work schedule and a Class B driver's license are essential. Desirable skills include experience with Motorola Systems, radio systems, networking, computer systems (advanced Office), microwave systems, and radio frequency technology.
Good To Have:
  • Experience with Motorola Systems
  • Experience with radio systems
  • Experience with computer networking
  • Advanced Office skills
  • Knowledge of microwave systems
  • Knowledge of radio frequency technology
  • Experience with working at heights
Must Have:
  • Engineering degree (Electronics, Electrical, Telecom, Automation, Industrial)
  • 1 year experience in mining/forestry
  • Availability for 5x2 schedule
  • Class B driver's license

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Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.


Department Overview

Commercial Markets Support


Job Description

  • Atender las Fallas que se produzcan en el Sistema y Realizar escalamiento deacuado en el caso que no puendan ser resueltas por el equipo Local de campo, todo ello siguiendo los procedimientos preestablecidos.
  • Mantener actualizada la información tanto de infraestructura del sistema como de la red, diagramando las mismas y los equipos que la integran.
  • Interiorizarse de incidentes o problemas repetitivos y apoyar en la busqueda una solución definitiva a los mismos.
  • Revisar la información generada por los sistemas Motorola.
  • Revisar la información generada por los sistemas anexos (Networking, energía, RF) u otros que apliquen.
  • Desarrollar proyectos de mejoramiento del Sistema que permitan optimizar operacionalmente o en costos, el servicio provisto
  • Recibir instrucciones de su líder respecto a proyectos específicos sobre las redes en operación o en desarrollo.
  • Según requerimientos del cliente, realizar análisis de la red, apoyando en la detección de problemas y ofreciendo soluciones con el menor uso de recursos.
  • Configurar los diferentes equipos de la red de manera de asegurar la operación con los SLA y niveles de KPI comprometidos.

 #LI-DR2


Basic Requirements

  • Carrera de ingeniería en Electrónica, Eléctrica, Telecomunicaciones, Automatización y Control, Industrial, o carrera afin. 
  • Disponibilidad para trabajar en jornada 5X2
  • Al menos 1 año de experiencia en faenas mineras/forestales.
  • Deseable Sistemas Motorola, Sistemas de radio, Sistemas y Tecnologías de Redes Computacionales (Networking), Sistemas computacionales (Office avanzado), deseable Conocimiento de sistemas de microondas, Tecnología de radiofrecuencia, Trabajo y Rescate en Altura Física y Geográfica.
  • Licencia de conducción clase B es requerida.


Travel Requirements

Over 50%


Relocation Provided

None


Position Type

Experienced

Referral Payment Plan

No

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

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