TSSC Manager

Summary

Manages the KC-135 Training System (TS) Training System Support Center (TSSC). The TSSC Manager is responsible for supervision of the following TSSC departments: Instructional System Design (ISD), Integrated Logistics System (ILS), Information Technology (IT), Configuration & Data Management (C&DM), and Engineering ensuring standardized training, consistent operations, and contract compliance throughout the TS.

Essential Duties and Responsibilities

include, but are not limited to the following:

• Manages TSSC operations and all personnel assigned.
• Coordinates and schedules TSSC activities to include hardware, software and visual database design, modifications, code and test, configuration management functions, master library functions, and ISD development/maintenance.
• Assigns functions to subordinates and reviews completed technical work for compliance with requirements; ensures necessary documentation associated with TSSC modification activity is completed.
• Collaborates with a wide variety of functional areas such as engineering, program management, marketing, manufacturing, and operations to develop and produce proposals responsive to customer needs, as well as recognizing unidentified market opportunities.
• Monitors costs, progress and quality of work and determines solutions to problems encountered.
• Answers complex technical questions escalated from team members and from government counterparts.
• Primary contractor point of contact for the monthly Training System Configuration Working Group (TSCWG).
• Acts as principal liaison between assigned government Contractor Representatives (CORs) within the Training Squadron (TRS) and Detachment 2 AMCAOS, and the appropriate CAE USA Program Manager.
• Contract diplomat, liaison and COR Point of contact for the USAF customer for all TSSC issues.
• Ensures contract compliance for all TSSC operations and maintains good working relationships with all customers.
• Coordinates with TSSC department managers/leads to ensure adequate resources and personnel are available to meet contract requirements.
• Manages the TSSC quality assurance program to ensure AS: 9100 compliance.
• Responsible for monthly submittals of status reports to meet CDRL requirements.
• Attends necessary weekly, monthly, and quarterly meetings as required or directed by the Program Manager.
• Other duties as assigned

Education and/or Experience

A Bachelor’s degree in a technical field with strong hardware/software experience. Six (6) years of simulation-related experience and a minimum of four (4) years of previous management experience.

• Extensive knowledge of military configuration management requirements and SEI Capability Maturity Model Integrated is preferred

Supervisory Responsibilities

Manage day-to-day progress of TSSC efforts through constant interaction with teams of department managers/leads, instructors, engineers, technicians, subcontractors, government representatives and training support personnel. Responsible for scheduling personnel, managing labor and material expenditures. Attends meetings, manages delivery schedules and coordinates configuration management activities. Ensures a safe and secure work environment is established and maintained.

Security Responsibilities

Compliance with all company Information Systems security policies and procedures. Personally responsible for proper classification and marking of all information and materials, in any form, produced by the incumbent. Shall be assigned specific responsibility for Information Security by immediate supervisor or department management. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval. Incumbent shall execute company non-disclosure agreement prior to access to any controlled information.

Qualifications

Candidate must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must exhibit high performance and capability to work in a team environment.
• Must be proficient in Microsoft Excel, PowerPoint, Project, and Word.
• Must be able to effectively deliver oral presentations to management and customers.
• Must be able to work independently and direct subordinates.
• Must be able to work overtime as required.
• Must be willing to work any shift or day of the week as required.
• Understanding of military protocols and customs is essential.
• Incumbent must be eligible for DoD Personal Security Clearance.

Language Skills

Must have the ability to read, analyze, and interpret the most complex documents. Will be required to respond effectively to sensitive inquiries and complaints. Must be able to generate effective oral and written presentations and proposals on complex subjects.

Mathematical Skills

Must be able to calculate figures and amounts, prices, commissions, and percentages, and to draw and interpret graphs.

Reasoning Ability

Must be able to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret complex customer requirements and attitudes from verbal, non-verbal, and written communication is desirable.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Extensive domestic and international travel as required.
• Must be able to walk and/or climb stairs and ladder into a simulator or airplane cockpit.
• Must be able to stoop, bend, and crawl on top of or under machinery.
• Must be able to detect odors or hear noises, bangs, etc., or other sounds to detect problems or flaws in the functioning of simulators and its surrounding environment.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work in a regular office environment; communicate via personal computer, telephone and virtual meetings.
• Will be working in areas with risk of electrical shock and from moving mechanical parts driven by hydraulics under high pressure.
• Will at times be exposed to the following conditions: extreme heat, airborne particles, and loud noises.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

CAE USA Inc. is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to any protected characteristic, including disability and protected veteran status, as defined under federal, state, or local laws.

Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at hrops@caemilusa.com

Position Type

Regular