Why We Do What We Do

In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.

Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture.

Position Overview

Job Summary:

We are looking for a talented UI/UX Designer to create user-centric designs that enhance engagement, drive users to target pages, and align with marketing goals. The ideal candidate will have a strong mix of technical expertise, marketing knowledge, and an understanding of user behavior to improve conversions and overall user experience.

understanding of user behavior to improve conversions and overall user experience.

Key Responsibilities:

• Design and develop user interfaces for marketing websites and landing pages, ensuring a seamless and intuitive user experience.
• Collaborate with marketing, content, and development teams to translate business requirements into compelling design solutions.
• Optimize user journeys to increase conversions and reduce drop-offs.
• Ensure designs align with SEO, CRO (Conversion Rate Optimization), and digital marketing goals.
• Work with developers to ensure seamless implementation of designs.
• Conduct user research and usability testing to gather insights and improve the user experience.
• Create wireframes, prototypes, and high-fidelity mockups to communicate design ideas and concepts.
• Ensure designs are responsive and accessible across all devices and platforms.
• Work with developers to implement designs and ensure they meet the highest standards of quality and performance.
• Stay current with emerging design trends and best practices in UI/UX.
• Participate in design reviews and provide constructive feedback to team members.
• Develop and maintain design systems and style guides to ensure consistency across all digital assets.
• Collaborate with project managers to meet project timelines and deliverables.

Required Skills & Experience:

• UI/UX Design Proficiency – Strong skills in Figma, Adobe XD, Sketch, or similar tools.
• Marketing Knowledge – Understanding of digital marketing, and CRO strategies
• User Behavior Analysis – Ability to use Google Analytics, Hotjar, or similar to optimize UX.
• Technical Knowledge – Basic understanding of HTML, CSS, JavaScript (coding not required but a plus).
• Conversion-Focused Design – Ability to create engaging, user-friendly interfaces that drive traffic to key pages.
• Collaboration & Communication – Work effectively with developers, marketers, and stakeholders.
• Attention to Detail – Strong problem-solving skills and an eye for aesthetics and usability.
• 4+ years’ experience in SaaS, B2B.
• Familiarity with A/B testing, usability testing, and analytics tools.
• Knowledge of accessibility standards (WCAG).