Usability Design Intern

Job Title

Job Description

As a usability intern, you support the MR usability to ensures that products we develop in Philips are safe, effective, efficient, intuitive, and satisfactory to use. You practice raising awareness to usability & user-centered design, and advocate for user needs and patient safety in the business and the project team.

You co-develop the usability strategy for the project in collaboration with a multidisciplinary team, which includes UI/UX designers, product designers, clinical specialists, product managers, researchers, developers, and system engineers. 
You take part into activities such as:
•    Conduct user research, task analysis and create use scenarios.
•    Analyze post-market data and identify usability issues.
•    Usability FMEA.
•    Support the development of user-centered and safe-to-use UI and UX solutions.
•    Support the lead usability engineer with Planning, executing and reporting usability evaluations.
•    Support the lead usability engineer in creating the usability engineering file, in compliance with the FDA, NMPA guidance and IEC62366-1 .

Hiring requirements
Proven experience and knowledge: 
1.    Basic Understanding and/or practice of conducting task analysis, providing inputs to UI/UX designers, risk managers and engineers, performing and reporting usability evaluations.
2.    Basic knowledge and understanding of regulation requirements for usability of medical devices: NMPA, FDA guidance and IEC62366-1.
3.    Basic understanding of quality systems (QMS) and risk management principles.
4.    Good knowledge and understanding of cognitive ergonomics principles.
5.    Basic understanding of the healthcare domain and clinical workflow e.g. in hospitals.
6.    Preferred: Good knowledge and understanding of physical ergonomics principles.

Academic background:
Currently studying in master’s in human factors engineering, HCI, cognitive science, product/interaction design or other relevant academic background. 

Skills:
1.    Highly independent     and pro-active.
2.    Curious and eager to learn
3.    Good communication, presentation skills.
4.    Ability to “speak up” and effectively advocate for user needs and user experience.
5.    Ability to collaborate with multidisciplinary professionals and stakeholders, from around the globe.
6.    Ability to write high quality formal documentation.
7.    Good English, written and verbal. 

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

Indicate if this role is an office/field/onsite role.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.