UX Designer

At Rockstar Games, we create world-class entertainment experiences.

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. 

Rockstar Games is seeking an experienced UX Designer who is passionate about making their co-workers' lives easier and their processes more efficient. The successful candidate will join our Core Tech: Online Tooling team who are focused on evolving our internal systems and tools.  As part of this enabling team, they will collaborate with multiple teams to uncover workflows and build reusable solutions to meet their product needs. 

The ideal candidate is a multi-disciplinary designer with robust experience design skills and a knack for making complex systems easy to access for non-technical users. This person should feel comfortable collaborating with other designers, engineers, and product managers across multiple teams, and enjoy working in a fast-paced environment that demands a strong work ethic, attention to detail, and creativity.

This is a full-time, in-office position based out of Rockstar’s NYC headquarters in Downtown Manhattan. 

WHAT WE DO

• Rockstar Games Online Services is a technology platform that powers Rockstar’s online titles and our ability to deliver world-class player experiences. 
• We create and maintain high-impact features for Grand Theft Auto Online, Red Dead Online, the Rockstar Games Launcher, and the Rockstar Games website, as well as the core Rockstar Games player accounts ecosystem and related social and messaging channels. 
• We also align technology and tools with our digital distribution platform to create solutions that enhance our games and empower various teams within Rockstar – including engineering, marketing, security, and customer support – to engage with our players. 
• The Core Tech: Online Tooling team is responsible for our online tools application infrastructure and provides support to all teams needing to build tooling to manage an aspect of our online environment. We collaborate closely with teams across Rockstar, helping them to craft intuitive user-centered experiences for our fellow Rockstars. 

RESPONSIBILITIES

• Work closely with cross-functional team members to assist them with defining user needs, opportunity space, and functional requirements for internal tools and platforms. 
• Understand and provide feedback on current workflows and their effectiveness, collaborating with product managers to ensure business and user needs are considered. 
• Effectively communicate insights to a variety of stakeholders with different backgrounds. 
• Design new, efficient, and intuitive workflows, encompassing user flows, task flows, wireflows, and design system compliance across many different teams with very diverse use-cases. 
• Support the creation of components and layouts within our budding design system. 
• Contribute to UX/UI best practice guidelines, and advocate for their adoption across multiple teams. 

QUALIFICATIONS

• 3+ years of experience in HCI, UX/UI Design. 
• Experience contributing to and utilizing a design system. 
• 2+ years of professional experience in service design or SaaS (Salesforce, Adobe, Atlassian, Zendesk, etc) applications. 
• Experience collaborating with a variety of stakeholders with various levels of understanding of UX and information architecture. 
• 2+ years of experience using modern design tools and workflows (Figma, Sketch App, Adobe XD, etc.). 
• Experience with the design, creation, and documentation of business workflows. 

SKILLS

• Strong analysis and problem-solving capabilities. 
• Excellent communication skills to facilitate collaboration with our global teams and stakeholders. 
• Ability to think strategically and work cross-functionally. 
• An empathetic style: ability to build trusted relationships and achieve consensus. 
• A passion for system/tool design and making lives easier. 
• Experience with accessibility best practices. 

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

• Design- or psychology-related BA/BFA. 
• Smart, conceptual, confident, competent, adaptable, proactive, and results oriented. 
• Earnest, mature, and ego-free. You welcome candid feedback and can constructively give it as well. 
• You embrace change and ambiguity as an opportunity for design to lead product development with new features and user goals. 

HOW TO APPLY

Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please contact the Human Resources Department.                                   

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.