Welfare Points Platform Operations Specialist

37 Minutes ago • 3-5 Years • Operations

Job Summary

Job Description

The Welfare Points Platform Operations Specialist will formulate and optimize points acquisition/usage rules, balancing incentives with cost control, and ensuring synergy with the employee welfare system. Responsibilities include product selection, supplier collaboration, marketing activity planning, customer service, and data analysis to enhance the mall's appeal and employee recognition. This role requires 3-5 years of experience in points mall/e-commerce/game operations, familiarity with points system logic, employee welfare processes, and proficiency in data analysis tools.
Must have:
  • Formulate and optimize rules for points acquisition/usage
  • Balance incentive effects with cost control
  • Ensure synergy with employee welfare system
  • Accurately select products based on market trends and user preferences
  • Strictly control product quality, price, and inventory
  • Collaborate with procurement for suppliers and channels
  • Plan and execute mall marketing activities
  • Provide efficient pre-sales and after-sales service
  • Monitor core data and output analysis reports
  • Optimize welfare system and operation strategies
  • Sort out points platform requirements and promote system iteration
  • Bachelor's degree or above
  • 3-5 years of points mall/e-commerce/game operations experience
  • Familiar with points system construction and operation logic
  • Familiar with employee welfare processes
  • Skilled in product selection and channel docking
  • Proficient in using data analysis tools
  • Good communication, coordination, and learning abilities
  • Strong sense of responsibility and resilience
  • Focus on problem-solving
Good to have:
  • Preferably in E-commerce, Marketing, or Game-related majors
  • Successful cases of planning and operating activities
  • Familiar with Papergames IP (background stories, character settings, art style, etc.)

Job Details

Job Description

1. Formulate and regularly optimize rules for points acquisition/usage, balancing incentive effects with cost control, and ensuring synergy with the employee welfare system;

2. Based on market trends, user profiles, and preferences, accurately select products, strictly control product quality, price, and inventory to enhance the attractiveness of the mall;

3. Collaborate with the procurement department to develop high-quality product suppliers and promotion channels, maintain external cooperative relationships, and optimize the procurement process;

4. Plan mall marketing activities, coordinate resources for implementation, evaluate activity effectiveness, and enhance employee recognition;

5. Provide efficient pre-sales and after-sales service, collect user feedback, optimize service processes, and improve employee welfare experience;

6. Monitor core data such as mall traffic, conversion rate, and points consumption, output analysis reports, and optimize welfare system and operation strategies;

7. Sort out points platform requirements (e.g., rule optimization, product listing process improvement) and promote system iteration.

Job Requirements

1. Bachelor's degree or above, preferably in E-commerce, Marketing, or Game-related majors;

2. 3-5 years of experience in points mall/e-commerce/game operations, familiar with points system construction and operation logic;

3. Familiar with employee welfare processes, skilled in product selection and channel docking, with successful cases of planning and operating activities preferred;

4. Proficient in using data analysis tools to drive operational decisions;

5. Possess good communication, coordination, and learning abilities, strong sense of responsibility and resilience, and focus on problem-solving;

6. Familiar with Papergames IP (background stories, character settings, art style, etc.).

Similar Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Similar Skill Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Jobs in Shanghai, China

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Operations Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!