Wellness Program Coordinator

Description

WebMD Health Services is part of the WebMD family. We have been designing well-being programs for employers and health plans for over 20 years. Our mission is to empower organizations and their populations to improve well-being through personalized, strategic partnerships.

• Create a culture of well-being at the worksite level  
• Increase awareness and engagement in the client-wide well-being programs • Provide customized support to designated locations/business units • Promote well-being through meaningful interactions with employees • Assist with day-to-day delivery of established programs with direction from client and  WebMD account team 
• Assist with program promotion, including development and/or distribution of promotional  materials 
• Provide 1:1, video, and/or group health coaching 
• Assist participants’ progress through the stages of change for at-risk behavior • Utilize Motivational Interviewing techniques to elicit behavior change and reduce  participant ambivalence 
• Perform biometric screenings via fingerstick utilizing CardioChek analyzers for results  retrieval 
• Perform blood pressure measurement screenings (manual and automatic) • Perform annual vision testing across designated client sites using an Optec 5000  machine 
• Coordinate logistics and implement client-wide challenges, screenings, promotions,  programs, events, etc. 
• Encourage and support well-being policies at the client worksites (e.g., smoking,  cafeteria, vending machines) 
• Develop and facilitate educational programs (i.e., courses, workshops, special events,  and tabling events) 
• Deliver presentations both in-person and virtually 
• Coordinate and maintain a Well-being Champion Network 
• Collaborate with client’s HR/Benefit teams, and other departments as applicable
• Develop and maintain files of community resources and health content for augmenting  program delivery when necessary 
• Create and execute annual project plans, including development of  delivery/implementation plan, action plans and tracking key project milestones for  assigned sites 
• Document all key decisions from meetings and client conversations
• Track and report on all participant-facing activities (e.g., coaching interactions,  presentations, tabling events, challenges, etc.) 
• Monitor expenditures to assure spending remains within client's specified guidelines
• Regular utilization of WebMD management information systems to track and evaluate  program 
• Participate in both internal WebMD and client meetings 
• Other duties specific to account as assigned by client or WebMD (e.g., other in person  health assessments, support fitness center, etc.) 

• Minimum of a bachelor's degree required in a health-related field 
• 2 years Wellness Coordinator/Health Coaching or similar health and wellness client facing experience 
• Available to travel to additional out of state client locations to support wellness program 
• Excellent communication/people skills, including proven ability to adapt to individual  communication styles and client work groups, including office and manufacturing  environments 
• Project management and planning skills  
• Experience delivering presentations to small and large groups  
• Organizational and time management skills, including the ability to maintain multiple  projects while meeting deadlines  
• Independent problem solving and decision-making ability 
• Ability to work autonomously at client location while working collaboratively with remote  WebMD account team members 
• Demonstrated enthusiasm for interacting with participants 
• Experience and comfort using Microsoft and Google office products 

• Certified Wellness Practitioner, CHES, Wellcoaches certification 
• Previous experience conducting fingerstick TC/HDL/GLU screenings, blood pressure  measurement, and results coaching 
• Experience and comfort delivering health presentations/programming and interacting  with participants both in-person and virtually

 As a member of WebMD Health Services, you may have access to confidential and  sensitive information (including Protected Health Information) that will require you to follow  additional protocols to ensure the security of our data. As a core requirement, you must  implement and act in accordance with the organization’s information security policies;  protect assets from unauthorized access, disclosure, modification, destruction, or  interference; execute security processes or activities; and report security events or potential  events or other security risks to the appropriate parties within the organization.