CD PROJEKT RED

IT ServiceDesk Specialist

HR Generalist

Senior DevOps Engineer

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The IT ServiceDesk Specialist will provide support to end users, manage equipment, and ensure smooth daily operations. Responsibilities include troubleshooting technical issues related to desktops, laptops, mobile devices, and software. The specialist will also manage IT equipment, prioritize support tickets, develop knowledge base articles, and collaborate with other IT teams. The role requires a proactive approach and technical expertise to maintain high service quality and implement new solutions. The specialist will also stay up-to-date with the latest technologies and industry best practices. This role offers an opportunity to solve problems and work in a dynamic environment.

Senior Gameplay QA Analyst

<section class="job-section" id="st-companyDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Company Description</h2></div><div class="wysiwyg"><p>To create revolutionary, story-driven RPGs which go straight to the hearts of gamers — this is our mission. Want to dive deeper into our company’s culture? Explore our social media and check out our&nbsp;<a href="https://www.youtube.com/@CDPROJEKTRED"><u>YouTube channel</u></a>&nbsp;where we share behind-the-scenes insights and stories direct from our team members!</p></div></section><section class="job-section" id="st-jobDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Job Description</h2></div><div class="wysiwyg" itemprop="responsibilities"><p>CD PROJEKT RED is currently looking for an IT ServiceDesk Specialist to join our IT team! As a new member, you will be responsible for providing support to our end users, managing equipment, and more. You will play a vital role in troubleshooting technical issues, maintaining IT infrastructure, and ensuring smooth daily operations within the studio. Your proactive approach and technical expertise will help us maintain high service quality and implement new solutions to enhance our work environment. If you enjoy solving problems and are looking for new opportunities, don’t hesitate to apply!</p><p><strong>Daily responsibilities&nbsp;</strong></p><ul><li>Provide support to End Users through all available channels to ensure the highest level of service quality.</li><li>Troubleshoot and resolve technical problems related to desktops, laptops, mobile devices, software and peripherals.</li><li>Manage IT equipment and keep stocks updated.</li><li>Manage and prioritize support tickets using ITSM tools.</li><li>Escalate unresolved issues to higher-level support teams when necessary.</li><li>Develop and maintain knowledge base articles and technical documentation.</li><li>Collaborate with other IT teams to implement and maintain IT solutions.</li><li>Participate in projects to improve IT support processes and service delivery.</li><li>Stay up-to-date with the latest technologies and industry best practices.</li><li>Researching new solutions that will improve our everyday work in the organization.</li></ul></div></section><section class="job-section" id="st-qualifications"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Qualifications</h2></div><div class="wysiwyg" itemprop="qualifications"><ul><li>Minimum 2 years’ experience in a similar position.</li><li>Basic knowledge of network devices (configuration and administration).</li><li>Experience with IT service management systems and ticketing tools (e.g., ServiceNow, Jira, Zendesk).</li><li>Advanced knowledge of Windows and Apple’s OS.</li><li>In-depth knowledge of a PC's hardware.</li><li>Excellent problem-solving and analytical skills with a keen attention to detail.</li><li>Exceptional customer service and communication skills, with the ability to explain technical concepts to non-technical users.</li><li>Meticulousness in performing given tasks.</li><li>A big plus if you’re a gamer!<br> <br> #LI-Onsite</li></ul></div></section><section class="job-section" id="st-additionalInformation"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Additional Information</h2></div><div class="wysiwyg" itemprop="incentives"><p><strong>Working mode</strong></p><ul><li>Office-First: working primarily from the Warsaw office.</li></ul><p><strong>Perks &amp; Professional Growth</strong></p><ul><li>Flexible working hours — start your workday anytime between 8:00 and 10:00 AM.</li><li>A welcome pack filled with goodies — to help you feel right at home once you join the team.</li><li>Trainings, lectures and courses — internal workshops, external training for each employee, ‘Meet a star’ events, knowledge-sharing initiatives, online tutorials, and e-learning classes are all available. There’s always something to learn!</li><li>Merch —&nbsp;gifts for newborn rebels and regular chances to nab some cool swag!</li></ul><p><strong>Health &amp; Well-being</strong></p><ul><li>Private medical healthcare — a selection of medical plans with dental care to choose from, which are also accessible for your partner and relatives.</li><li>Psychological care — free mental health support and various well-being webinars.&nbsp;</li><li>Multisport card — gain access to a wide number of sporting and fitness facilities across the city.</li></ul><p><strong>Social Activities &amp; Life in the Office</strong></p><ul><li>Dog-friendly office — dog owner? Bring your pooch with you and look after them while working! There’s always a furry friend or two to meet at the studio.</li><li>Social events — we host regular gatherings at the studio where we can all unwind, play games, and just have some fun together.</li><li>Healthy selections — ​​organic fruit, snacks, muesli, organic honey, vegan milk, and speciality coffee are all at your disposal around the studio. Enjoy!</li><li>Truly international working environment — a chance to meet and work with a diverse selection of people from all around the world.</li></ul><p><strong>Head office in Warsaw</strong></p><ul><li>Sustainable campus with an eco ethos — solar panels provide green energy, 2000 plants and an air-filtering system to help provide clean air, electric car charging points, flower meadows, and more green features in the works.</li><li>An onsite, well-equipped gym with a climbing wall, daily Gym Assistant support and yoga and healthy spine classes.<br> <br> <em>If you've observed any irregularities (i.e. legal or ethical violations) in our recruitment process, please click here to report them anonymously.</em><br> &nbsp;</li><li>Car and bike parking spaces.</li><li>A designated space for your bicycle, as well as bicycle repair equipment and showers available whenever you need them.</li><li>No dress-code — we like to keep it casual.</li></ul><p><em>If you've observed any irregularities in our recruitment process please click <a href="https://www.cdprojekt.com/en/esg/share-your-opinion/">here</a> to report them.</em></p></div></section>

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Big bad boo studios

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Big Bad Boo Studios is an award-winning animation and production studio specializing in kids' content that is entertaining, educational, and multicultural. With studios in Canada and the United States, they produce compelling content distributed in over 100 countries and 40 languages, including their own streaming service, Oznoz.com. The company emphasizes green production practices (GREENCAP) and a commitment to Inclusion, Diversity, Equity, and Accessibility (IDEA). They develop original intellectual property, manage the entire 2D animation pipeline from ideation to delivery, and distribute children's content globally. They also create curriculum materials and offer workshops to train young talent in animation and production.

With offices in Vancouver, Toronto, and New York, Big Bad Boo Studios is dedicated to producing and distributing kids content that is inclusive, entertaining and high quality.

<h3 style="padding-bottom: 20px;">About Us</h3> <p><span style="font-weight: 300;">Big Bad Boo Studios is an award-winning, creative-led animation and production studio that originates, develops, produces and distributes compelling kids’ content. Our shows, books and games&nbsp; are entertaining, educational, and multicultural. Our programs have broadcast in over 100 countries and 40 languages. We also operate our own streaming service,&nbsp;</span><a href="https://video.oznoz.com/" target="_blank" rel="noopener"><span style="font-weight: 300;">Oznoz.com</span></a><span style="font-weight: 300;">, which offers premium family content in over 10 languages.</span></p> <p><span style="font-weight: 300;">With studios, facilities and teams in Canada, the United States and Austria, we are proud to work with a roster of international broadcasters and local partners alike. Our animation facility in beautiful Yaletown offers a full range of animation production services for clients and original shows alike. All our offices have a green production and sustainability directive, named&nbsp;</span><a href="https://bigbadboo.com/greencap/"><span style="font-weight: 300;">GREENCAP</span></a><span style="font-weight: 300;">, which ensures our pipelines are efficient, environmentally conscious, and mindful. We leverage European and Canadian incentives, enabling us to produce shows at competitive rates, making us an ideal co-production partner in the global landscape.</span></p> <p></p><h3 style="padding-bottom: 20px;">Original IP Development</h3> <p><span style="font-weight: 300;">Big Bad Boo Studios prides itself on creating original IP in-house. Having developed multiple original productions, our team is well-versed in&nbsp;ideation, character development, character design, story development, bible creation and pitching new series ideas. To date, we have been&nbsp;finalists or winners&nbsp;at many international pitch contests, including the&nbsp;Mip Junior Pitch Contest in Cannes, Central and Eastern European Animation Forum, The Children’s Media Conference in Sheffield and Cartoon Forum. We understand what broadcasters are looking for and tailor our shows to meet their brand’s needs.</span></p> <p><span style="font-weight: 300;">We have worked with world-class networks such as Hulu, Netflix, CBC Kids, Disney, Al Jazeera Children’s, TVOkids and many others.</span></p><h3 style="padding-bottom: 20px;">EDUCATION THROUGH ENTERTAINMENT</h3> <p style="text-align: justify;"><span style="font-weight: 300;">All Big Bad Boo shows are designed to be super entertaining for kids but also educational. When developing shows, our teams not only work with award-winning creatives from places like Disney and Warner Bros. but also include educators, childhood development psychologists and other subject matter experts from&nbsp;Sesame Workshop, PBS and departments of education worldwide.</span></p> <p><span style="font-weight: 300;">All of our programs teach 21<sup style="bottom: 10px; font-size: 12px;">st</sup>-century skills,&nbsp;tightly aligned with globally recognized frameworks including CASEL, OECD and UNICEF Life Skills. We also create cartoon-based curricula&nbsp;used by&nbsp;schools, ministries of education, UNICEF and other educational institutions in over 15 countries and 40 languages.</span></p> <p><span style="font-weight: 300;">Our&nbsp;Head of Childhood Development and Curriculum, Dr. Sholly Fisch,&nbsp;is the former Head of Childhood Development, Research and Curriculum for Sesame Workshop. Outside of 21<sup style="bottom: 10px; font-size: 12px;">st</sup>-century skills, we also develop shows and curricula that teach and accelerate foundational literacy and numeracy skills.</span></p> <p><span style="font-weight: 300;">But don’t worry—while our shows are educational, they are first and foremost entertaining for kids!</span></p><h3 style="padding-bottom: 20px;">Production</h3> <p><span style="font-weight: 300;">At Big Bad Boo Studios, we oversee the&nbsp;entire&nbsp;2D animation production pipeline under one roof. We not only create, develop and finance new IP, films and TV series but also raise funding and produce the shows in-house.</span></p> <p><span style="font-weight: 300;">Our pipeline includes:&nbsp;idea generation, script writing, character design, background design, prop design, storyboarding, editing, animatics, animation, voice recording, music composition, mixing and delivery. We always keep&nbsp;story and characters in mind, and we are proud to have produced&nbsp;twelve award-winning animated series&nbsp;to date.</span></p> <p><span style="font-weight: 300;">We welcome co-productions with like-minded producers from around the world. We also work as partners, consultants or executive producers, providing deep support for young creatives who need guidance from an experienced crew.</span></p><h3 style="padding-bottom: 20px;">DISTRIBUTION</h3> <p><span style="font-weight: 300;">We distribute children’s content to traditional broadcasters, international television stations, online platforms, second-window platforms and sub-distributors for monetization and scale.</span></p> <p><span style="font-weight: 300;">Our distribution team&nbsp;has direct contacts with over 120 consumer channels worldwide, with strongholds in North America and Europe. We regularly attend children’s television markets, industry events and festivals for&nbsp;training, networking, selling and expanding our network. These include&nbsp;Mipcom, Kidscreen, Cartoon Forum and many others.</span></p> <p><span style="font-weight: 300;">Top broadcasters include:&nbsp;CBC Kids, Hulu, TVOKids, SRC Radio-Canada, TFO, Okto Singapore, PBS Kids, Hop Channel, RTP Portugal, Teletoon, Disney Channel, Bein, Gloob Brazil, ICI TV, VmeKids, Edye, Discovery Kids and Oznoz.</span></p><h3 style="padding-bottom: 20px;">Curriculum</h3> <p><span style="font-weight: 300;">Alongside our TV shows, we create complementary curriculum materials and help partners implement them in schools, libraries, community centers, museums, universities and special events.</span></p> <p><span style="font-weight: 300;">Our curriculum programs cover:</span></p> <ul> <li style="font-weight: 300;" aria-level="1"><span style="font-weight: 300;">Civic education</span></li> <li style="font-weight: 300;" aria-level="1"><span style="font-weight: 300;">Social-emotional learning</span></li> <li style="font-weight: 300;" aria-level="1"><span style="font-weight: 300;">Executive function</span></li> <li style="font-weight: 300;" aria-level="1"><span style="font-weight: 300;">Climate change</span></li> <li style="font-weight: 300;" aria-level="1"><span style="font-weight: 300;">Literacy</span></li> <li style="font-weight: 300;" aria-level="1"><span style="font-weight: 300;">Mathematics</span></li> <li style="font-weight: 300;" aria-level="1"><span style="font-weight: 300;">Cultural programs&nbsp;for preschoolers and school-aged children</span></li> </ul> <p><span style="font-weight: 300;">So far, Big Bad Boo has participated in&nbsp;over 400 events&nbsp;centered around&nbsp;Persian culture, celebrating Norooz, Tirgan and Yalda. We have also collaborated with hundreds of museums to celebrate various cultures, such as&nbsp;Chinese New Year, and have implemented&nbsp;science programs through our series Galapagos X.</span></p><h3 style="padding-bottom: 20px;">Workshops</h3> <p><span style="font-weight: 300;">Big Bad Boo has a proud history of training young talent in&nbsp;writing, storyboarding, animation and production.</span></p> <p><span style="font-weight: 300;">Our&nbsp;free, regular BIPOC Workshop Series, launched in 2021, is designed to help young&nbsp;BIPOC creatives&nbsp;hone their skills, build their portfolio and network with decision-makers in the children’s industry.</span></p> <p><span style="font-weight: 300;">Our partners include Canadian Media Fund, CBC Kids, Shaw Rocket Fund and others. To learn about the next workshop, follow our company’s <a href="https://www.linkedin.com/company/big-bad-boo-studios/" target="top">LinkedIn</a> page, where we post the latest company news.</span></p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

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Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.