Info Stretch

Analyst II

Business Analyst 5

Sr. .NET Developer

Senior PM

Programmer Analyst 6

Guidewire Developer

Client Delivery Partner

Senior Java Engineer

Apexon seeks an Analyst II to monitor system performance, triage production issues, and conduct root cause analysis.  Responsibilities include code review, code analysis, hands-on development, performance monitoring, and defect triage.  The ideal candidate possesses Java/J2EE, Weblogic, and Oracle Database skills. A Bachelor's degree in a related field is required.  The role is remote and offers a comprehensive benefits package, including health insurance, 401k, paid time off, and learning and development opportunities.  This position is crucial for maintaining the stability and performance of Apexon's systems.

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 Position at Apexon
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 About Apexon:Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.&nbsp;Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement.&nbsp;&nbsp;Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents.&nbsp;&nbsp;We enable #HumanFirstDIGITAL&nbsp;Role Description:&nbsp;You’ll be responsible for (Responsibilities):<div style="font-size: 11.0pt;font-family: Calibri , sans-serif;margin: 0.0in 0.0in 8.0pt 0.0in;"><div>Required Skills&nbsp;&nbsp;</div><ul style="margin-top: 0.0px;"><li>Java/J2EE, Weblogic, Oracle Database</li></ul><div>Preferred Skills&nbsp;</div><ul style="margin-top: 0.0px;"><li>Java/J2EE, Weblogic, Oracle Database</li></ul><div>Responsibilities</div><ul style="margin-top: 0.0px;"><li>Technical resource who will be responsible for day-to-day monitoring of system performance, triaging production issues and conducting root cause analysis.</li><li>Expected Deliverable(s)</li><li>Code review, code analysis to determine root cause, hands-on development, performance monitoring, defect triage</li></ul></div>&nbsp;You’ll have (Qualification &amp; Experience):<div style="font-size: 11.0pt;font-family: Calibri , sans-serif;margin: 0.0in 0.0in 8.0pt 0.0in;"><ul style="margin-bottom: 0.0in;list-style-type: disc;"><li style="font-size: 11.0pt;font-family: Calibri , sans-serif;margin: 0.0in 0.0in 8.0pt 0.0in;">&nbsp;Bachelor's Degree in related field is required.&nbsp;</li></ul></div>&nbsp;Don’t worry if you don’t check all the boxes; we’d still love to hear from you.&nbsp;Our Commitment to Diversity &amp; Inclusion:Did you know that Apexon has been Certified™ by Great Place To Work®, the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK.Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.&nbsp;&nbsp;You can read about our Job Applicant Privacy policy here&nbsp;<a href="https://www.apexon.com/privacy-policy-job-applicant/">Job Applicant Privacy Policy (apexon.com)</a>Our Perks and Benefits:&nbsp;Our benefits and rewards program has been thoughtfully designed to&nbsp;recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your&nbsp;loved ones.&nbsp;As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance.&nbsp;We also offer:<ol style="list-style-type: circle;"><li>Health Insurance with Dental &amp; Vision</li><li>401K Plan</li><li>Life Insurance, STD &amp; LTD</li><li>Paid Vacations &amp; Holidays</li><li>Paid Parental Leave</li><li>FSA Dependent &amp; Limited Purpose care</li><li>Learning &amp; Development&nbsp;</li></ol>
 
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Managed Service Consultants are responsible for discovering and realising ongoing success criteria for Sprinklr clients. They deliver Sprinklr platform configuration based on global best practices. Consultants work closely with internal teams, including Success Managers, Sales, and Enablement consultants, and product support to ensure client success. Responsibilities include managing and optimizing client configurations, identifying platform gaps and optimization opportunities, maintaining platform relevancy, training client users, providing oversight of software deployment, ensuring clients derive maximum value, assisting sales and success teams, and supporting service leaders. Success is measured by retention goals, customer satisfaction scores, and billable utilization.

Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values.Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard.

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Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&amp;G, Samsung and more than 50% of the Fortune 100.Learn more about our culture and how we make our employees happier through The Sprinklr Way.<h2>Job Description</h2>Managed Service Consultants are responsible for discovering and realising ongoing success criteria for Sprinklr clients. MS consultant will work on delivering the Sprinklr platform configuration to fit client's business needs based on the global best practices. During the MS delivery, consultant will work closely with internal team, including Success Manager, Sales and Enablement consultant and the product support to ensure the client's success.&nbsp; &nbsp;What Are Your Responsibilities&nbsp;<ul><li>Manage and optimize configuration of onboarded Sprinklr clients, to ensure their continued success with the Sprinklr platform&nbsp;</li><li>Identify platform gaps, and optimization opportunities; designing and configuring the appropriate solution, so that client expectations regarding platform use cases and functionality are fulfilled&nbsp;</li><li>Maintain platform relevancy according to changes in business needs&nbsp;</li><li>Ensure that all client users are trained, educated, and up to date on platform use, best practices, and functionality&nbsp;</li><li>Provide oversight on any additional enablement of the software deployment to be in line with the current architecture and future client needs or business requirements&nbsp;</li><li>Ensure that every client derives the most value possible from the Sprinklr platform&nbsp;</li><li>Assist the Sales and Success teams in providing insight to client health, and working to win new business and/or grow existing accounts&nbsp;</li><li>Support our Services leaders to ensure optimal client service as it relates to platform performance, functionality, enhancements, and configuration&nbsp;</li><li>Embody The Sprinklr Way and become an ambassador of Sprinklr&nbsp;</li></ul>What does success look like:&nbsp;<ul><li>Contributing to our 90% retention goal by delivering continuous product expertise support, and use cases&nbsp;</li><li>Securing a minimum of 8 out of 10 CHI score per customer&nbsp;</li><li>Achieving a 85% of billable utilization&nbsp;</li></ul>Desired Skills and Experience&nbsp;<ul><li>3-7 years of experience in enterprise software, digital, or social account management, implementation and technical operational support&nbsp;</li><li>Experience using or configuring Social Media Management and / or Content Management tools and software is preferred&nbsp;</li><li>Fluency in social media platforms and direct experience working with or for social media management software&nbsp;</li><li>Strong Japanese written and verbal communication skills and presentation skills&nbsp;</li><li>Ability to work independently and as a team&nbsp;</li><li>Experience working on several assignments simultaneously&nbsp;</li><li>Tracking against hard or soft KPIs for performance measurement&nbsp;</li><li>Excellent skill with Microsoft Word, Excel, PowerPoint&nbsp;</li><li>Native Japanese Speaker, Business level English&nbsp;</li><li>4-year college degree&nbsp;</li></ul>Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. 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We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. &nbsp;Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.