Scientific Games is now home to all Lottery products and services. Light &amp; Wonder is now home to Gaming and iGaming.

Scientific Games 

Field Service Technician

Director, Product Management

Sales Account Manager - Tahlequah or Muskogee area

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The Field Service Technician will travel to retail locations (gas stations, c-stores, etc.) to train store personnel and lottery reps on lottery equipment post-installation.  Responsibilities include conducting site surveys, maintaining retail equipment and documentation, ensuring smooth installations, and acting as a liaison between the Retail Solutions department and customers.  The role involves training, troubleshooting equipment problems, presenting system opportunities, and working with internal teams to support sales and support goals.  The ideal candidate will have 1-3 years of experience in retail/sales and lottery, strong communication skills, and the ability to multitask while maintaining accuracy.

Software Engineer

<div data-automation-id="jobPostingDescription" class="css-vkdnig"><h2>Scientific Games:</h2>Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.<h2>Position Summary</h2>The position as a Retail Field Service Technician will travel to retail locations to support the training and maintenance initiative of our product line.&nbsp; This person will serve as the liaison between the Retail Solutions department and the internal customer base. This role will train store personnel and lottery reps after SCiQ store installation, conduct and review site surveys, maintain the retail equipment, documentation and system staging to ensure a smooth installation process.&nbsp; The individual in this role will be required to assist the department with a variety of activities across the areas of research, analytics, and operations.&nbsp; &nbsp;&nbsp;​Principal Functions &amp; Responsibilities:<ul><li>Work in a retail store environment, such as gas stations, c-stores, grocery stores, liquor stores, drug stores, mass merchandise, and dollar stores</li><li>Responsible for organizing and training store managers and clerks on lottery equipment</li><li>Act as a liaison between Retail Solutions, lottery, retail and internal customers</li><li>Assist with SCiQ project rollout preparation (i.e., conduct store pre-sites, pre-site documentation, system staging)</li><li>Complete online surveys with photos and details gathered from store visits</li><li>Conduct and review pre-implementation documentation to ensure accuracy during installs</li><li>Conduct full-scope innovation/systems demonstrations</li><li>Conduct Train-the-Trainer and product information presentations with internal and external customers</li><li>Monitor and evaluate training program’s effectiveness and provide recommendations for modifications</li><li>Maintain consistent working knowledge of all SG systems functionalities and enhancements while also being responsible for presenting any potential system opportunities with recommended solutions&nbsp; </li><li>Serve as high-tier support to field questions and investigate concerns raised by lottery and retail partners</li><li>Work with internal teams to ensure the product technology functions as designed</li><li>Work with other departments in support of site sales and support goals</li><li>Ability to adapt to a fast-paced environment</li><li>Ability to be accountable and responsible to use, maintain, and secure all assigned tools, test equipment, terminals, subassemblies, parts and supplies</li><li>Ability to communicate problems with management</li><li>Ability to identify, troubleshoot, and repair any lottery equipment problems in accordance with the Field Service Protocol</li><li>Other functions and responsibilities as assigned.</li></ul><h2>Qualifications</h2>Skills, Training, Experience Required:1-3 years of experience in retail and/or sales&nbsp;1-3 years of lottery experienceDemonstrated ability to multi-task while ensuring accuracy and considering the end-userAbility to translate information and present that information to othersKnowledge of Microsoft Word, Excel, Outlook and web browsers A can-do attitude combined with strong curiosity and a passion for learningGood communication skills, bilingual a plusStrong organizational skillsAdditional Requirements:Must have a valid driver’s license in good standing.Ability to travel whether by air, vehicle, or other forms of transportation.Must be able to sit, stand, sit more than 80% of the time.Ability to travel to customer locations 80% of the time.Ability to lift 30 lbsAbility to compile and analyze statistical informationAbility to quickly learn and understand new technologies Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. If your position requires you to work in the field, production, and/or warehouse, it is mandatory that you use the approved Personal Protective Equipment. Work ConditionsScientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses.&nbsp;&nbsp; As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts.&nbsp;&nbsp; In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. &nbsp;As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.&nbsp; &nbsp;SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for <a rel="noopener noreferrer" target="_blank" href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf">EEOC Poster</a>.</div>

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<h1>Business Unit:</h1>Cubic Defense<h1></h1><h1>Company Details:</h1><h1></h1>When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.<h1>Job Details:</h1>Job Summary: A varied role with responsibility for Cubic Defense Doha program administration, including covering programs in Qatar, Oman, Kuwait and assisting in wider regional business as needed.&nbsp; Essential Job Duties and Responsibilities: <ul><li>Lead on Cubic Defense Doha (CDD) Global Trade Compliance.&nbsp;<ul><li>Ensure that CDD, all associated programs and employees are trained, fully conversant in Export Control policies, procedures, and processes and applying them correctly.</li><li>Conduct and track refresher training as required.&nbsp;</li><li>Enable appropriate and compliant file keeping and file access.&nbsp;</li><li>Act as the CDD Point of Contact to the Cubic Corporate Global Trade Compliance Team.</li></ul></li><li>Lead on Cubic MENA Security Awareness tracking and understanding.&nbsp;<ul><li>Ensure that the GM and Program Mangers are fully aware of risks associated to our people and operations in Saudia Arabia, Kuwait, Qatar, Oman and United Arab Emirates.&nbsp;</li><li>Ensure that any Cubic travel within the Cubic MENA area of interest is provided up to date security information and advice.&nbsp;</li><li>Manage the International SOS support and the data needed to facilitate a response to an emergency.&nbsp; &nbsp;</li></ul></li><li>Lead on CDD HR matters.&nbsp;<ul><li>Be the CDD Human Capital champion.&nbsp; Human Capital is one of the five pillars that align Cubic’s priorities across our organization to help us stay focused and achieve the best outcome for our people as well as our customers and partners.&nbsp;</li><li>Act as the CDD Point of Contact for regional and Cubic Corporate HR.</li><li>Ensure that HR applications provide the support needed by CDD managers and employees and are being used correctly.&nbsp;</li><li>Ensure that the health cover provided to CDD employees and their families is efficient and effective.&nbsp;</li></ul></li><li>Lead on CDD Program Support matters:<ul><li>Co-ordinate the logistics provision for the Qatar, Oman and Kuwait programs.&nbsp;</li><li>Support the logistics provision required by the wider regional business as needed.&nbsp;</li><li>Co-ordinate the deployment and repatriation of CDD employees.</li><li>Act as the CDD Point of Contact for regional and Cubic Corporate IT.&nbsp;</li><li>Act as the CDD Point of Contact for Cubic Worldwide Policy compliance and the tailoring of local policies to meet local conditions and cultural requirements.&nbsp; &nbsp;</li></ul></li><li>Support CDD Recruitment and Retention<ul><li>Ensure that CDD onboarding and outboarding processes are efficient and updated.</li><li>Provide or signpost compulsory and suggested training to managers and employees.</li><li>Track the completion of compulsory and other training.&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;</li></ul></li><li>Guide and support Cubic teams and senior leaders as necessary for visits to Doha.</li><li>Comply with Cubic’s values and adherence to all company policy and procedures.&nbsp; In particular, comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures.</li><li>In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time-to-time, as may be reasonably required of them.</li><li>Travel to various locations to facilitate visiting CDD personnel at or near their respective work sites as part of this support role.</li></ul>Minimum Job Requirements: &nbsp;Skills knowledge and experience: Essential:<ul><li>Fluent in English</li><li>Familiarity in working with and protecting export-controlled and ITAR products and data.</li><li>Prior experience working in a remote and/or foreign environment.</li><li>Working at management level.&nbsp;</li><li>US Citizen.</li><li>MS Office.</li></ul>Desirable:<ul><li>Prior military experience.</li><li>Prior experience in working in the Middle East.</li></ul>Education and qualificationsEssential:<ul><li>Completion of a college qualification in a related field; or equivalent technical education and military experience.</li><li>Must possess a driving license.</li></ul>Desirable:<ul><li>An Undergraduate Degree/Bachelor’s Degree.</li></ul>Personal Qualities<ul><li>Ability to adapt to a remote and/or foreign environment with associated skills in diplomacy and cultural awareness.</li><li>Diligent, with attention to detail and high levels of integrity and discipline.</li><li>Discreet at all times with a high degree of awareness of when to share and not share information.&nbsp;</li><li>Good inter-personal skills with the ability to communicate in an efficient and flexible manner.</li><li>Ability to work as part of a team towards individual and shared goals.</li><li>Ability to work with foreign and military personnel.</li><li>Self-motivated with the ability to work on own initiatives and under pressure.</li><li>Willingness to travel as needed in order to deliver company objectives as may reasonably be required</li></ul>The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements.&nbsp; Duties, responsibilities and requirements may change over time and according to business need., Oman, Kuwait and assisting in wider regional business as needed.&nbsp;<h1>Worker Type:</h1>Employee

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