Ubisoft

CRM Strategy Manager

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The CRM Strategy Manager will lead multi-channel CRM strategies for Ubisoft titles and services, focusing on player acquisition, retention, and monetization. This role involves designing player lifecycle journeys, collaborating with internal teams, and leveraging data analytics to optimize campaign performance and personalization. The manager will also drive innovation in CRM tactics and ensure high-quality, consistent communications across various channels to foster player loyalty within the Ubisoft ecosystem.

HR Business Partner (W/M/NB)

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">COMPANY DESCRIPTION</h2><p class="my-4 text-gray-700 leading-relaxed">Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown!</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">JOB DESCRIPTION</h2><p class="my-4 text-gray-700 leading-relaxed">Games industry evolved towards services and the need to win a good share of players’ entertainment time. Acquiring new customer is one of the challenges, the other is to keep them in Ubisoft ecosystem. The service that Ubisoft will provide all along the gamer journey will make the difference among a highly competitive market. The communication towards gamers has to be multichannel and personalized. Send the right message, to the right person, at the right moment, through the right channel and right device.</p><p class="my-4 text-gray-700 leading-relaxed">Ubisoft operates on a wide variety of owned channels (email, web banners, in-game news, console hubs, mobile notifications...) with specific tools, collaborating with varied clients like Ubisoft HQ, Global Brand Publishing, and production teams from all over the world.</p><p class="my-4 text-gray-700 leading-relaxed">In this context, the CRM Game Strategy activity aims at improving the company’s acquisition, retention and monetization, ensuring player satisfaction at each step of their consumer /or gamer journey. Leveraging the power of data and multiple reach opportunities of CRM channels, the game strategy activity helps create 1-1 relationship with Ubisoft clients and ultimately drive loyalty within Ubisoft’s ecosystem.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Key Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Strategic Planning & Execution</strong></li><li class="leading-relaxed">Develop and lead CRM multi-channel strategies for Ubisoft titles and services</li><li class="leading-relaxed">Design and optimize player lifecycle journeys, including onboarding, engagement, retention, and win-back campaigns.</li><li class="leading-relaxed">Advocate for player-centric marketing approaches across all CRM touchpoints.</li><li class="leading-relaxed"><strong>Cross-Functional Collaboration</strong></li><li class="leading-relaxed">Partner with internal teams (Production, Brand) to align CRM initiatives with game and brand objectives.</li><li class="leading-relaxed">Coordinate campaign execution with operational teams using tools like JIRA or similar project management platforms.</li><li class="leading-relaxed"><strong>Data-Driven Optimization</strong></li><li class="leading-relaxed">Collaborate with Analytics and Data Science teams to evaluate campaign performance and identify opportunities for personalization and predictive targeting.</li><li class="leading-relaxed">Leverage insights to refine CRM strategies and maximize ROI.</li><li class="leading-relaxed"><strong>Innovation & Trend Monitoring</strong></li><li class="leading-relaxed">Stay informed on gaming and marketing trends, competitor strategies, and emerging technologies.</li><li class="leading-relaxed">Champion innovation in CRM tactics, tools, and player engagement strategies.</li><li class="leading-relaxed"><strong>Quality & Governance</strong></li><li class="leading-relaxed">Ensure high-quality, consistent, and brand-aligned communications across email, in-game messaging, and other CRM channels.</li><li class="leading-relaxed">Advocate for best practices in deliverability, UX design, and compliance.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">QUALIFICATIONS</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A significant experience in CRM, digital marketing, or customer engagement, ideally within entertainment, gaming, or tech industries.</li><li class="leading-relaxed">Proven success in developing and executing lifecycle marketing strategies and personalized campaigns.</li><li class="leading-relaxed">Strong analytical skills with experience interpreting CRM performance data and applying insights.</li><li class="leading-relaxed">Proficiency with CRM platforms, marketing automation tools, and project management systems.</li><li class="leading-relaxed">Excellent communication and stakeholder management skills.</li><li class="leading-relaxed">Bachelor’s degree in Marketing, Business, or a related field.</li><li class="leading-relaxed">Passion for video games and understanding of gamer behavior is a strong asset.</li><li class="leading-relaxed">French language skills are a plus.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Why Join Ubisoft?</h3><p class="my-4 text-gray-700 leading-relaxed">At Ubisoft, you’ll be part of a passionate team shaping the future of gaming. We offer a collaborative environment, opportunities for growth, and the chance to make a meaningful impact on millions of players worldwide.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">ADDITIONAL INFORMATION</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Ubisoft's perks</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">💰 Profit Sharing, yearly company saving plan. 25 paid time off + 12 additional paid days off. 50% of your transportation pass is paid by the company, lunch vouchers (9€/day), healthcare for you and your family, and lots of Ubisoft additional perks.</li><li class="leading-relaxed">👶 Maternity leaves of 20 weeks, paternity/co-parental leaves of 7 weeks.</li><li class="leading-relaxed">📍 Our office is located in Saint Mandé, (Metro line 1, Saint Mandé station). Gym available in the building. According to Ubisoft's hybrid work model, our flexible work policy includes a minimum of 3 days a week in our Saint-Mandé office and the remaining 2 days working from home.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Recruitment process</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">[30 minutes] : phone call with a Recruiter</li><li class="leading-relaxed">[60 minutes] : visio interview with the manager of the role and a Recruiter,</li><li class="leading-relaxed">[60 minutes] : visio interview with the Director of the Operations and the VP of the Audience & Media & Channels</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Information about Ubisoft</h3><p class="my-4 text-gray-700 leading-relaxed">Ubisoft offers the same job opportunities to all, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability, or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our gamers’ community.</p><p class="my-4 text-gray-700 leading-relaxed">We embrace a hybrid work model helping you stay connected with your team and aligned with business priorities, while giving you the opportunity to maintain your work-life balance. Note that some roles are fully office-based and are not eligible for hybrid work.</p><p class="my-4 text-gray-700 leading-relaxed">Check out this guide to help you with your application, and learn about our actions to encourage more diversity and inclusion.</p>

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Trailmix

Senior Data Scientist - Love & Pies

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As a Senior Data Scientist for Love & Pies, you will transform player data into engaging, personalized game experiences. This role involves leading deep-dive investigations, designing and evaluating experiments, and driving segmentation and personalization initiatives. You will also collaborate with Marketing on cohort analysis and attribution to enhance player engagement and long-term value. The goal is to grow player love and ensure sustained value through data-driven insights and strategic recommendations for product, LiveOps, and economy.

Senior Product Manager - Live Ops

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<p class="my-4 text-gray-700 leading-relaxed">We are the makers of casual mobile hit Love & Pies, which globally launched in September 2021 and has now found its way into the hands of millions of players around the world. We’re backed by Supercell, one of the biggest and best in the industry.</p><p class="my-4 text-gray-700 leading-relaxed">‍We make games for everyone that are snackable yet nourishing — built to fit into your daily life, but with the emotional depth of your favourite TV show. Our team always comes first at Trailmix, and our culture is built on both high performance and high care — we strive to be the best versions of ourselves, but always within an environment based on inclusivity, respect and safety, no matter who you are or where you come from.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the Role</h2><p class="my-4 text-gray-700 leading-relaxed">As a Senior Data Scientist embedded in the Love & Pies team, you’ll turn player data into delightful, personalised game experiences. You’ll lead deep-dive investigations, design and evaluate experiments, power segmentation & personalisation initiatives, and partner with Marketing on cohort analysis and attribution—all to grow player love and long‑term value.</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Drive Strategic Insights and Decision‑Making</strong></li><li class="leading-relaxed">Lead deep dives to diagnose performance shifts in engagement, retention, monetisation and conversion; distill findings into clear, high‑leverage recommendations for Product, LiveOps and Economy.</li><li class="leading-relaxed">Define north‑star and guardrail metrics; build concise readouts and narratives that drive clarity and alignment across technical and non‑technical stakeholders.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Own and Advance Experimentation & Analytics Framework</strong></li><li class="leading-relaxed">Own A/B and multivariate test design (hypotheses, power analysis, success metrics, guardrails; apply CUPED/variance reduction where appropriate) and deliver rigorous experiment readouts.</li><li class="leading-relaxed">Specify and validate event tracking; champion data quality, reproducibility and documentation across SQL and Python workflows.</li><li class="leading-relaxed">Set up robust monitoring and dashboards for feature launches and LiveOps; establish alerting to catch regressions early.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Segmentation & Personalisation</strong></li><li class="leading-relaxed">Build and iterate on clustering, propensity and uplift models (e.g., churn, pay, return) to power next‑best‑action logic, targeted content, offers and LiveOps surfaces.</li><li class="leading-relaxed">Partner with product/design to translate models into player‑facing experiences; measure and iterate for sustained LTV and retention impact.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Partner Across Disciplines (incl. Marketing)</strong></li><li class="leading-relaxed">Work closely with Analysts, Engineers, Designers and the Economy team to shape specs, success metrics and post‑launch evaluation.</li><li class="leading-relaxed">Collaborate with Marketing on cohort analysis and attribution/incrementality, informing channel mix, spend allocation and creative/testing strategies.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About You</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Significant experience as a Data Scientist (or similar) in free‑to‑play/mobile games or adjacent consumer products, with strong product sense.</li><li class="leading-relaxed">Fluency in <strong>SQL</strong> and strong <strong>Python</strong> skills (pandas/NumPy; scikit‑learn or equivalent) for data wrangling, modeling and reproducible analysis.</li><li class="leading-relaxed">Proven expertise in <strong>experiment design & inference</strong> (powering, guardrails, multiple testing; frequentist and/or Bayesian) and in delivering crisp, actionable readouts.</li><li class="leading-relaxed">Hands‑on experience with <strong>segmentation, propensity & uplift models</strong> and turning models into personalisation at scale.</li><li class="leading-relaxed">Comfortable partnering with <strong>Marketing</strong> on cohorts, incrementality tests and pragmatic attribution under privacy constraints.</li><li class="leading-relaxed">Excellent communication; you translate complex analysis into simple, decision‑ready narratives. Collaborative, humble and player‑obsessed.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Great to Have</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Casual/F2P games analytics, economy design support or LiveOps experimentation experience.</li><li class="leading-relaxed">Familiarity with BI tools (Looker, Tableau, Omni) and modern data workflows (dbt, Airflow, Spark/Databricks or similar).</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Why Trailmix?</h2><p class="my-4 text-gray-700 leading-relaxed">As a member of our team, you’ll work in an environment where collaboration and creative energy drive everything we do. We believe that working closely with colleagues from across departments is essential to crafting the best experiences for our players. Our office is a place where ideas come together, and we work side by side to turn them into reality.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Our London Studio Location</h2><p class="my-4 text-gray-700 leading-relaxed">Our hybrid work model combines the flexibility of remote work with the creative energy of being together in person.</p><p class="my-4 text-gray-700 leading-relaxed">We work from our Kings Cross studio together three days a week — Monday, Thursday, and Friday, because we believe great games (and great teams) are built through genuine collaboration.</p><p class="my-4 text-gray-700 leading-relaxed">These days are focused, energised, and designed for impact:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">We solve problems faster</li><li class="leading-relaxed">We share ideas in the moment</li><li class="leading-relaxed">We drive decisions that move us forward</li></ul><p class="my-4 text-gray-700 leading-relaxed">This rhythm helps us deliver our best work not just for each other, but for our players. It’s how we build momentum, grow together, and stay ahead in a fast-moving industry.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Our Benefits</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Investing in Your Growth:</strong> Unleash your potential with our generous development budget. After completing your three-month probation, all team members receive a £1,000 allowance to fuel their professional growth each year.</li><li class="leading-relaxed"><strong>Fueling Your Day</strong>: Our kitchens are fully stocked with delicious treats and drinks, and we provide breakfast and lunch supplies to keep you energised throughout the day.</li><li class="leading-relaxed"><strong>Building Connections:</strong> Join us every Friday for a team lunch courtesy of Just Eat - a chance to connect and recharge for the week ahead..</li><li class="leading-relaxed"><strong>Planning for Your Future:</strong> Take control of your financial future with our contributory pension scheme. Plus, enjoy the added benefit of tax-free contributions.</li><li class="leading-relaxed"><strong>Unlocking Ownership:</strong> As a valued team member, you'll have the opportunity to own a stake in our success through tax-advantaged stock options.</li><li class="leading-relaxed"><strong>Caring for Your Well-being:</strong> Your health is our priority. Enjoy peace of mind with our fully comprehensive private medical care, with premiums paid by Trailmix. Plus, access mental health support 24/7 with the Spill Mental Health App.</li><li class="leading-relaxed"><strong>Time to Recharge:</strong> Our generous holiday allowance allows you to take a well-deserved break. You'll enjoy 28 days of annual leave, including three company holiday days around Christmas.</li><li class="leading-relaxed"><strong>Surprise and Delight:</strong> Feel appreciated and valued with various company gifts throughout the year.</li><li class="leading-relaxed"><strong>Celebrations:</strong> Join us for various socials and events throughout the year, from team outings to themed parties.</li><li class="leading-relaxed"><strong>Setting You Up for Success:</strong> Receive a £250 work-from-home budget to ensure you have the proper home setup to perform at your best.</li></ul>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.