Varonis Internal

MDDR Manager

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As the MDDR Manager, you will lead a global, 24x7 MDR team responsible for monitoring, triaging, investigating, and escalating incidents where data is at risk. You will oversee hiring, training, and development of MDR team leads and analysts, ensuring operational excellence, SLA adherence, and customer satisfaction. You'll also play a strategic role in shaping the future of the MDR service, collaborating with engineering and product management to evolve detection capabilities, automation, and service design.

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<div><div><hr style="border: none;color: rgb(214,214,214);height: 2.0px;text-align: center;width: 772.0px;">&nbsp;MDDR ManagerLocation:&nbsp;Hybrid – Morrisville, NC Company:&nbsp;Varonis (Nasdaq: VRNS)<hr style="border: none;color: rgb(214,214,214);height: 2.0px;text-align: center;width: 772.0px;">About VaronisVaronis is a leader in data security, taking a unique approach to cybersecurity. Our cloud-native Data Security Platform continuously discovers and classifies critical data, removes exposures, and detects advanced threats using AI-powered automation.Thousands of organizations worldwide trust Varonis to protect their data across SaaS, IaaS, and hybrid cloud environments. Our platform supports a wide range of security outcomes, including:<ul style="margin: 0.0pt;padding-left: 0.0pt;"><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Data Security Posture Management (DSPM)</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Data Classification</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Data Access Governance (DAG)</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Data Detection and Response (DDR)</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Data Loss Prevention (DLP)</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Insider Risk Management</li></ul>Varonis protects data first—not last.<hr style="border: none;color: rgb(214,214,214);height: 2.0px;text-align: center;width: 772.0px;">The RoleAt Varonis, we believe protecting data is protecting people. As Director of Managed Data Detection and Response (MDR), you’ll lead the charge in defending our customers’ most sensitive assets from today’s most advanced threats.You will take part in a global, 24x7 MDR team leading the hub in Raleigh, NC. Your teams are responsible for monitoring, triaging, investigating, and escalating incidents where data is at risk. You’ll oversee hiring, training, and development of MDR team leads and analysts, while ensuring operational excellence, SLA adherence, and customer satisfaction.You’ll also play a strategic role in shaping the future of the MDR service—collaborating closely with engineering and product management to evolve our detection capabilities, automation, and service design.<hr style="border: none;color: rgb(214,214,214);height: 2.0px;text-align: center;width: 772.0px;">What You Bring<ul style="margin: 0.0pt;padding-left: 0.0pt;"><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">7+ years of experience in cybersecurity leadership roles</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Proven success managing high-performing, customer-facing security teams</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Degree and/or certifications in cybersecurity</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Deep expertise in detection, investigation, and incident response</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Familiarity with tools such as EDR, AV, DLP, DSPM, PAM, IAM, IDS, and firewalls</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Strong analytical, problem-solving, and critical thinking skills</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Excellent communication and interpersonal skills</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Experience leading customer-facing incident response efforts</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Ability to represent Varonis with customers, prospects, and executive stakeholders</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Experience mentoring and developing technical leaders</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Strategic mindset with experience influencing product or service design</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Passion for automation, scalability, and continuous improvement</li></ul><hr style="border: none;color: rgb(214,214,214);height: 2.0px;text-align: center;width: 772.0px;">Your ResponsibilitiesOperational Leadership<ul style="margin: 0.0pt;padding-left: 0.0pt;"><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Serve as the technical and operational escalation point for investigations and incidents</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Drive operational maturity through scalable processes, tooling, and metrics</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Ensure 24x7 MDR operations meet or exceed SLA and quality standards</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Maintain deep knowledge of Varonis MDR capabilities and roadmap</li></ul>Customer Engagement &amp; Service Quality<ul style="margin: 0.0pt;padding-left: 0.0pt;"><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Act as a senior customer-facing representative during high-severity incidents</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Build trusted relationships with customers, acting as a strategic advisor</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Ensure clear communication, timely resolution, and high customer satisfaction</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Drive continuous improvement in service quality through feedback and analytics</li></ul>Team Development<ul style="margin: 0.0pt;padding-left: 0.0pt;"><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Hire, train, and manage MDR team leads and analysts</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Conduct regular performance reviews and provide ongoing coaching</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Foster a culture of accountability, growth, and technical excellence</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Ensure the team is equipped with the skills and tools to succeed</li></ul>Strategic Contribution<ul style="margin: 0.0pt;padding-left: 0.0pt;"><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Collaborate with engineering and product management to evolve MDR platform and detection capabilities</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Contribute to the design and refinement of detection systems, playbooks, and runbooks</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Represent MDR in executive briefings, showcasing metrics, achievements, and initiatives</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Identify opportunities to automate and scale MDR workflows using AI and analytics</li></ul><hr style="border: none;color: rgb(214,214,214);height: 2.0px;text-align: center;width: 772.0px;">Success in This Role Looks Like<ul style="margin: 0.0pt;padding-left: 0.0pt;"><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">MDR SLAs consistently met or exceeded</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">High customer satisfaction and retention</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Team engagement and retention trending positively</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">New detection capabilities and service enhancements delivered quarterly</li><li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;">Strong cross-functional collaboration with product and engineering</li></ul><hr style="border: none;color: rgb(214,214,214);height: 2.0px;text-align: center;width: 772.0px;">&nbsp;&nbsp;</div></div>

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