At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. As our products and technology have evolved with the world, Visa remains ubiquitous, reaching new customers in new and often invisible ways. We are at the center of this digital revolution with a network that connects people with over 80 million businesses all over the world. And Visa’s network is expanding, accelerating our growth.

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The Sr. Analyst, Regulatory Affairs will be responsible for supporting various regulatory licenses and registrations, ensuring operational compliance with regulations. This hybrid position requires close collaboration with internal and external stakeholders. Responsibilities include obtaining information for regulatory submissions, managing due diligence responses, preparing responses to inquiries, supporting license maintenance, ensuring product compliance, and monitoring state legislation changes. The role also involves preparing internal reporting and supporting the Regulatory Affairs team on projects. The candidate must possess excellent organizational and communication skills and the ability to work under tight regulatory deadlines.

Client Success Consultant

<div><h2 class="title">Company Description</h2></div><div class="wysiwyg">Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.</div><div><h2 class="title">Job Description</h2></div><div class="wysiwyg" itemprop="responsibilities">We are looking for an organized and detail-oriented Manager to join our team.The successful candidate will have excellent organizational and communication skills, and the ability to work under tight regulatory deadlines. The work will focus primarily on supporting various regulatory licenses and registrations (ex: state money transmission licenses and other financial service-related licenses), including ensuring operational compliance with regulatory and business requirements.&nbsp; This position requires close collaboration with internal stakeholders and external stakeholders, including regulators, outside counsel, and third-party providers.Responsibilities:<ul><li>Work closely with cross-functional teams and internal stakeholders to obtain information as needed for regulatory submissions and due diligence responses.</li><li>Manage due diligence responses for clients and third-party providers.</li><li>Assist with preparing responses to regulatory inquiries, internal audits, and examination requests.</li><li>Support the Regulatory Affairs team with maintenance of its licenses, including preparing data for reporting.</li><li>Work with cross-functional teams to ensure product design and operations meet regulatory requirements.</li><li>Assist with monitoring changes to state legislation in the U.S. as they impact entity licensing and registration requirements, including consideration of potential business impact.</li><li>Prepare reporting for internal stakeholders.</li><li>Supporting the Regulatory Affairs team as required on projects.</li><li>Perform other related duties as assigned.</li></ul>This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.</div><div><h2 class="title">Qualifications</h2></div><div class="wysiwyg" itemprop="qualifications">Basic Qualifications •5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Preferred Qualifications •6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD •5 or more years of work experience with a Bachelor’s Degree •Proficiency in Microsoft Office Suite (Outlook, Word, Excel, etc.) •Knowledge of regulatory frameworks for payments preferred. •Ability to multi-task and independently manage and prioritize work, while meeting key regulatory deadlines. •Strong verbal and written communication skills. •Excellent organizational skills and attention to detail. •Employs sound judgment regarding sensitive information. •Ability to work independently and effectively as part of a team, with good interpersonal skills. •Proficient in English.</div><div><h2 class="title">Additional Information</h2></div><div class="wysiwyg" itemprop="incentives">Work Hours: Varies upon the needs of the department.Travel Requirements: This position requires travel&nbsp;5-10% of the time.Mental/Physical Requirements: This position will be performed in an office setting.&nbsp; The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.Visa is an EEO Employer.&nbsp; Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.&nbsp; Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 105,900.00 to 137,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.</div>

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Blenheim Chalcot India

Associate - Customer Experience

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As an Associate - Customer Experience, you will be a crucial part of the customer operations team, ensuring that regulatory communications are handled efficiently, and customers receive exceptional support. You will collaborate closely with the Customer Service Manager and the London customer operations team, contributing to the development and enhancement of customer service processes. You will gain hands-on experience in a fast-paced environment. Responsibilities include responding to inquiries, resolving queries, explaining policies, maintaining records, escalating issues, troubleshooting technical problems, and ensuring data protection compliance.

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<div>The role The Associate - Customer Experience is a vital role within the Blenheim Chalcot portfolio and Salary Finance. As a Customer Service Specialist at Salary Finance, you will be a crucial part of our customer operations team, ensuring that our regulatory communications are handled efficiently, and our customers receive exceptional support. You will collaborate closely with the Customer Service Manager and the London customer operations team, contributing to the development and enhancement of our customer service processes. You will gain hands-on experience in a fast-paced and progressive environment, where you will support us in building our next generation of GenAI enabled tech businesses. List of key responsibilities and duties&nbsp; • Respond promptly and professionally to customer inquiries via live chat and email, ensuring a seamless and positive customer experience. • Diagnose and resolve customer queries related to loan applications, payments, and account updates. • Interpret and explain company policies, financial products, and service terms accurately to customers. • Maintain detailed and accurate records of all customer interactions and resolutions in the CRM system. • Prioritize and escalate unresolved or complex issues to relevant departments (e.g., tech support) in a timely manner and follow up diligently, providing regular status updates to customers. • Troubleshoot basic technical issues (e.g., login problems, document upload errors) and collaborate with the tech team to report and resolve system-related issues. • Ensure compliance with data protection regulations (e.g., GDPR) when handling sensitive information. • Adhere to standard operating procedures (SOPs) and service-level agreements (SLAs) to meet performance benchmarks. • Identify recurring customer issues and share insights with the operations and product teams for process improvements. • Suggest enhancements to FAQs or knowledge base articles to reduce repetitive inquiries. • Promote customer retention by delivering exceptional service and building trust. • Share best practices and customer insights with colleagues to enhance team performance. • Participate in training sessions to stay updated on product changes, new processes, and compliance guidelines. About you The ideal candidate will have a track-record in delivering results in a fast-moving business and hence be comfortable with change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role. List of qualifications, technical and or professional experience&nbsp; - Proven track record of delivering results in a fast-paced, dynamic business environment - Comfortable with change and uncertainty - Strong stakeholder management experience is essential for success in the role About Blenheim Chalcot Blenheim Chalcot is one of the leading venture builders in the world. We have been building exciting and disruptive businesses for over 26 years across sectors including FinTech, EdTech, GovTech, Media, Sport, Charity and more. These companies are all GenAI enabled and are some of the most innovative companies in the UK and increasingly around the world. The BC team in India has been instrumental to the growth and success of Blenheim Chalcot. Established in 2014, Blenheim Chalcot India serves as a pivotal launchpad for those aiming to make a difference in the realm of innovation and entrepreneurship. Blenheim Chalcot India is driven by a mission to empower visionaries to lead, innovate, and build disruptive solutions. We support our diverse portfolio of ventures and create impactful solutions that shape global trends. We provide a range of services to help new business get off the ground, including technology, growth (marketing and sales), talent, HR, finance, legal and tax, plus so much more! One of our FinTech&nbsp; ventures, [insert venture name], is scaling fast and we’re looking to hire high energy, motivated and curious talent to support them on that journey! About Salary Finance At Salary Finance, we recognize how deeply finances influence our overall well-being, including health, happiness, home life, and work life. We partner with employers to offer benefits designed to improve employees' lives by enhancing their financial stability. Our services include straightforward savings options, access to earned salary, and affordable loans, all complemented by engaging financial education to boost financial wellness. Driven by a strong social purpose, we use technology and innovation, supported by employers, to reduce stress and increase productivity and happiness for millions of people. We're seeking passionate individuals ready to make a meaningful impact. If you want to be part of a collaborative, entrepreneurial team dedicated to transforming lives for the better, we’d love to hear from you. What we can offer you <ul> <li>Be part of the World’s Leading Digital Venture Builder</li> <li>Have the opportunity to be a part of and learn from the incredible diverse talent in BC</li> <li>Be exposed to the right mix of challenges, within a culture that promotes continuous learning and development and opportunity to work with Gen AI</li> <li>A fun and open, if a little cricket obsessed, atmosphere – we own the Rajasthan Royals IPL team!</li> <li>24 days of annual leave &amp;10 public holiday days</li> <li>Private Medical for you and your immediate family &amp; Life Insurance for yourself</li> </ul> Important At Blenheim Chalcot, we strive to create an environment where differences are not only accepted but greatly valued; where everyone can make the most of their capabilities and potential. We promote meritocracy, competence and the sharing of ideas and opinions. We are driven by data and believe the diversity, agility, generosity, and curiosity of our people is what sets us apart as an organisation. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talent.</div>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

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