Zurora

Managed Services Engineer

Software Engineer

Sr Client Manager

Site Reliability Engineer

Site Reliability Engineer II

Senior Software Engineer

Sr Ops Site Reliability Engineer

Sr Database Engineer (MySQL)

Sr Manager, Field Marketing

The Managed Services Engineer (MSE) will be responsible for understanding business problems and technical solutions based on Zuora APIs, data exports, and advanced configuration. They will monitor and manage Zuora workflows, respond to incidents, troubleshoot issues, and communicate details around potential problems. The role involves ensuring timely resolution of service disruptions, providing reports, and contributing to process documentation. They will act on behalf of the customer to resolve them where appropriate. The ideal candidate will assist, drive, and lead a team of engineers to make sure the Managed Services team monitors the customer’s Configuration Items (CIs), which include Workflows, API Intregations, Out-of-Box functions & Intregations, and anything in the platform that could impact them.

Netsuite Systems Analyst

Company Overview At Zuora, we do <a href="https://www.zuora.com/modern-business/">Modern Business</a>. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. &nbsp; The Team &amp; Role Zuora’s customers have their primary business goals as a priority, and Managed Services is our solution to allow them to maximize their priorities. Managed Services Engineer (MSE) understands business problems and technical solutions based on Zuora APIs, data exports and loads, and advanced configuration. The ideal candidate has 1 to&nbsp; 4 years of experience managing and troubleshooting software solutions, ideally in Billing, CRM, or ERP domains. A dedicated team will be available 24/7 to respond to customer needs and monitor their Zuora activity and platform. Your responsibility is to assist, drive, and lead a team of engineers to make sure the Managed Services team monitors the customer’s Configuration Items (CIs), which include Workflows, API Intregations, Out-of-Box functions &amp; Intregations, and anything in the platform that could impact them. You will react to incidents, troubleshoot problems, and act on behalf of the customer to resolve them where appropriate. You are the face of Zuora to the customer and will work with other Zuora teams to manage our services. &nbsp; This is a remote position, so you’ll work remotely while occasionally getting together with your team for office visits, events, or offsites. Of course, you’re welcome to come into the office more often if you’re nearby. &nbsp; What you’ll do <ul> <li>Monitoring and managing Zuora workflows and processes on behalf of customers where appropriate</li> <li>Respond promptly to incidents, service requests, and alerts, and troubleshoot issues to resolution within agreed-upon SLOs.</li> <li>Troubleshooting problems that arise</li> <li>Communicating details around disruptions or potential problems as documented in-process materials and run books</li> <li>Ensuring that any service disruptions are addressed in a timely manner according to run book instructions</li> <li>Providing reports to customers on activity, failure rates, work volume, etc.</li> <li>Provide input and assistance on processes and process documentation</li> <li>This is not intended to be an exhaustive list of duties or responsibilities; at times other duties may be assigned as needed.</li> </ul> &nbsp; Your experience <ul> <li>Associate or higher degree in Computer Science, Computer Engineering, or a related major. A bachelor’s degree is a plus.</li> <li>1-4 years of experience managing and troubleshooting software solutions, ideally in Billing, CRM, or ERP domains</li> <li>Need to have basic knowledge of Oracle SQL and PL/SQL</li> <li>Quick learner</li> <li>Technical aptitude and ability to troubleshoot problems</li> <li>Customer service skills&nbsp;</li> <li>Communication skills</li> <li>Strong tolerance for ambiguity; able to focus and execute in a changing environment</li> <li>Self-starter who truly enjoys working in a fast-paced high volume transaction environment</li> <li>Certification in technical engineering</li> </ul> &nbsp; Nice to haves: <ul> <li>Hands-on experience with Zuora products is a plus.</li> </ul> &nbsp; #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs” are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: <ul> <li>Competitive compensation, corporate bonus program and performance rewards, and retirement programs</li> <li>Medical, dental and vision insurance</li> <li>Generous, flexible time off</li> <li>Paid holidays, “wellness” days and company wide end of year break</li> <li>6 months fully paid parental leave</li> <li>Learning &amp; Development stipend</li> <li>Opportunities to volunteer and give back, including charitable donation match</li> <li>Free resources and support for your mental wellbeing</li> </ul> Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location &amp; Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.

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Razer

Product Development (Intern)

Junior Operations Executive

Finance Specialist

Business Development (Senior)

Associate Finance Specialist

Senior Software Engineer - AI Ops

Business Development Manager

Senior Associate

Senior Strategy Consultant (Business Transformation)

As a Product Development Intern at Razer, you will gain practical skills in the Fintech payment industry by creating clear, concise, and comprehensive documentation for software products and services. You will collaborate with product managers, engineers, and subject matter experts to develop user manuals, API documentation, release notes, and other technical content. Responsibilities include translating complex technical concepts into user-friendly materials, creating training materials, updating documentation with each product release, and ensuring all documentation complies with industry standards. You will also participate in product development meetings and manage documentation repositories. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced, collaborative environment.

At Razer, you'll be at the forefront of the most exciting industry in the world — gaming. Evolving forms of gaming require evolving forms of hardware, software and services. That’s where Razer comes in, offering innovative top-of-the-line products and services to allow gamers to fully immerse in the ultimate gaming experience.Getting onboard Razer will place you on a global mission to bring gamers closer to the games they love. Razer is a place to do great work, offering you the opportunity to be a part of a global team across 11 countries. Whether you are a hardcore evangelist who breathe life to the latest and greatest gaming gear or a behind-the-scene hero who runs our global operations, you are assured of a career-changing quest that transcends time zones and culture with one single spell: For Gamers. By Gamers.The journey towards phenomenal-ness won’t come easy. However, we will excel because gamers rely on teamwork. We achieve greatness because we are wicked problem-solvers and tenacious in clinching victories in all that we do. It is the team that makes Razer where it is today and will continue to bring Razer to even greater heights.

RazerStore Manager

RazerStore Sales Associate

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.<h2>Job Responsibilities :</h2>As a Product Development Intern you will embark on a product development internship that offers a valuable chance to acquire and apply practical skills in a dynamic, fast-paced in the Fintech payment industry. You will acquirer expertise in creating clear, concise, and comprehensive documentation for software products and services. In this role, you will collaborate closely with product managers, engineers, and subject matter experts to develop user manuals, API documentation, release notes, and other technical content. You will be responsible for translating complex technical concepts into user-friendly materials, ensuring accuracy and consistency across all documentation. The ideal candidate will have a strong understanding of technical writing tools, attention to detail, and the ability to manage multiple projects in a fast-paced, collaborative environment.Learning Responsibilities:- Develop, write, and maintain detailed technical documentation, including user manuals, installation guides, product specifications, troubleshooting guides, API documentation, online help, release notes, and knowledge base articles, in line with organizational standards for the following: User Manuals: Guides that help users understand how to operate a product or system.Instructional Guides: Step-by-step instructions for completing specific tasks.Technical Reports: Detailed documents that present research findings or technical data.Software Documentation: Manuals and guides that explain how to use software applications.Product Specifications: Detailed descriptions of a product’s features and functionalities.- Translate complex technical concepts into clear, concise, and user-friendly language for various audiences, including developers, end-users, and business stakeholders. - Create training materials and conduct training sessions for internal teams and customers as needed. - Establish and maintain documentation standards, style guides, and templates to ensure consistency across all technical documents. - Develop and manage a detailed database of reference materials, including research, usability tests, and design specifications. - Edit, proofread, and revise content created by other team members to ensure accuracy, grammar, and clarity. - Update documentation with each product release or feature update to reflect the latest changes. - Collaborate closely with product managers, engineers, and subject matter experts to gather technical information and ensure accuracy in documentation. - Participate in product development meetings to stay informed of new features and enhancements requiring documentation. - Work with cross-functional teams to ensure alignment between product features and user documentation. - Organize and manage documentation repositories, ensuring that all documents are up-to-date and easily accessible. - Ensure all documentation complies with industry standards and regulatory requirements. - Stay current with industry trends and best practices in technical writing and documentation tools. &nbsp;<div><div>Additional Job Description</div></div><div>Skills Requirements<ul><li>Familiarity with payments-related products and services.</li><li>Excellent written and verbal communication skills, with a strong command of grammar, syntax, and technical terminology.</li><li>Ability to convey complex technical information in a clear and concise manner.</li><li>Familiarity with version control systems (e.g., Git) and content management systems (CMS).</li><li>Strong attention to detail, with the ability to manage multiple projects and meet deadlines.</li><li>Ability to collaborate effectively with cross-functional teams, including engineers, product managers, and developers.</li><li>Experience working in Agile or Scrum development methodologies.</li></ul></div><h2>Pre-Requisites :</h2>Are you game?

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Data Structures and Algorithms

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