Company Description

About Playtech

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience.

As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector.

Read more about who we are and what we do here: www.playtechpeople.com

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices.

Ready to level up your career?

Playtech’s GamesLink unit is looking for a proactive, target driven Account Manager who will partner with our customers and ensure their long-term success.

Job Description

Your influential mission. You will...

• Partner with our customers to ensure their long-term success by understanding their unique needs and challenges.
• Manage a portfolio of assigned customers, pro-actively developing the relationship and consistently driving revenue growth to meet and exceed assigned targets.
• Work in a target-driven environment, demonstrating a passion for success within the online gaming industry.

Qualifications

Components for success. You...

• Develop strong relationships with customers, understanding their business in depth, and maintaining a keen understanding of their key performance indicators (KPIs).
• Work closely with internal stakeholders across the business, fostering a collaborative environment that facilitates growth and success.
• Provide dedicated day-to-day support, answering general queries and being a point of escalation for all customer concerns.

You'll get extra points for...

• Utilizing Playtech tools and innovative thinking to make proactive and relevant suggestions and recommendations to your customers, driving revenue growth.
• Analyzing your customers’ websites to identify opportunities to improve the overall Playtech content exposure, enhancing customer experience and engagement.
• Setting up Playtech promotional tools in the back office for licensees and configuring game limits.

Thrive in a culture that values...

• Excellent communication skills, with the ability to articulate complex concepts clearly and effectively.
• An ability to multi-task and manage your time effectively, ensuring all tasks are completed in a timely manner.
• A deep understanding of your licensee and their business needs, allowing you to provide tailored solutions and support.
• Self-motivation and a high level of enthusiasm, driven by targets and a passion for success.
• A service and business-oriented mindset, complemented by excellent interpersonal skills.
• Strong analytical and problem-solving abilities, enabling you to address challenges and find effective solutions.
• Knowledge of the online gaming market (particularly Casino, Live Casino & Poker), with a strong understanding of the competitive landscape.
• Proficiency in written and spoken English at a business level. Knowledge of other languages, especially Spanish & Russian, is beneficial.
• Strong Excel and PowerPoint skills, with the ability to comfortably present both internally and externally, particularly around product performance and industry trends.

Additional Information

HOW TO APPLY?

In addition to your CV, please add a brief motivation letter covering your goals, your current experience in similar role and/or working in an account management team. You can write it in the comment section at the end of the application page (under "your message to the hiring manager").

GAMESLINK TEAM

Welcome to Playtech GamesLink! Our dynamic and thriving commercial team is a driving force within Playtech, consistently achieving remarkable success. Fueled by passion, creativity, and a relentless pursuit of excellence, we’ve assembled the best minds in the industry. Join us to collaborate with the brightest stars and find a springboard for your career. Ready to make your mark? Be part of something exceptional at Playtech GamesLink!

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.