Company Description

BUT has over 50 years of creativity dedicated to home furnishings.

Since its origin, its identity has been that of a contemporary retailer. BUT invented "ready-to-furnish" in the 1970s to democratize access to home furnishings, equipment, and decoration. Always associated with "good living," BUT has today become the leading omnichannel and multi-specialist home furnishing network, with over 340 stores in France.

BUT is an active brand, driven by men and women for whom no two days are alike.

Job Description

You are closest to customers after their purchases, and for you, a problem always rhymes with a solution.

In after-sales service, your mission will be to answer customers' questions about product functionalities by providing them with your valuable advice, to perform preliminary fault diagnostics, to manage disputes from end to end, and to direct them to the service adapted to their needs.

In short, you ensure the satisfaction of every customer.

Qualifications

Smiling, helpful, and always in a good mood, you love taking on challenges, and customer satisfaction makes you happy. If you already have experience in after-sales service in the distribution sector, that would be PERFECT!

At BUT, we are committed to team diversity and job gender equality. Do not hesitate to inform us of your disability, and we will study your specific needs.

Being an After-Sales Host at BUT is not just told, it's lived!

Additional Information

At BUT, things are moving; there are as many career possibilities as there are people, and numerous training programs exist to develop your skills.

The brand has renewed its disability agreement for the 4th time and adhered to the Diversity Charter.

Among other benefits, you receive an employee savings scheme, a time savings account, and a restaurant tickets card, as well as benefits from your CSE and discounts on BUT products.