AI Voice Technical Support Engineer (Global Market)

2 Months ago • 3 Years + • Monetization

Job Summary

Job Description

ByteDance seeks an AI Voice Technical Support Engineer in Singapore to provide technical support for voice large model features (voice cloning/TTS/ASR). Responsibilities include problem-solving, integration, ensuring quality customer service, conducting feasibility reviews, and creating knowledge bases. The ideal candidate possesses a Bachelor's degree in Computer Science or a related field with 3+ years of AI voice experience. Familiarity with networking, WebSocket, programming languages, gateways, authentication, SSO, and APIs is crucial. The role involves assisting customers with integration, understanding ByteDance products, and establishing long-term cooperation.
Must have:
  • 3+ years AI voice experience
  • Bachelor's degree in CS or related
  • Problem-solving & integration skills
  • Technical support for voice models
  • API & network knowledge
Good to have:
  • WebSocket protocol familiarity
  • Programming language proficiency
  • Understanding of gateways, authentication, SSO
  • Knowledge of ByteDance products and APIs

Job Details

Responsibilities
ByteDance ByteDance will be prioritizing applicants who have a current right to work in Singapore, and do not require ByteDance sponsorship of a visa. Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us. Join the Fast-Growing BytePlus Team BytePlus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging ByteDance's cutting-edge AI technologies, we are devoted to developing innovative AI products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You will be part of the enterprise-facing AI product team and can help us to achieve our mission. Responsibilities 1. Focus on the technical support of voice large model features (voice cloning/TTS/ASR) and provide professional support services. 2. Be responsible for integration and can efficiently solve problems. Take responsibility for the quality and experience of customer service, and conduct reviews on the technical feasibility of projects. 3. Regularly summarize and accumulate knowledge bases and technical documents, and promote the optimization of internal processes.
Qualifications
Minimum Qualifications 1. Bachelor's degree or above in computer science or related majors, with 3+ years work experience related to AI voice. Preferred Qualifications 1. Have a good understanding of basic network knowledge and be familiar with the WebSocket protocol. 2. Be familiar with at least one programming language, and be capable of running demos, troubleshooting problems, and making appropriate modifications. 3. Be familiar with technical solutions such as gateways, authentication, and SSO. Have an understanding of various synchronous/asynchronous APIs to assist customers in completing the integration. 4. Comprehend the business forms of ByteDance products as well as the definitions and connection methods of external APIs. Establish long-term cooperation and gradually develop a standard delivery approach. ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Similar Jobs

Cadence - Senior DFT Engineer

Cadence

Bengaluru, Karnataka, India (On-Site)
7 Months ago
Hawk Eye Innovations - Data Processing Assistant

Hawk Eye Innovations

Atlanta, Georgia, United States (On-Site)
1 Month ago
Riot Games - Software Engineering Manager - Content Access Platform

Riot Games

Dublin, County Dublin, Ireland (On-Site)
1 Month ago
Sonar Source - Solutions Engineer - Strategic Accounts

Sonar Source

Austin, Texas, United States (Hybrid)
6 Months ago
Rockstar Games - Animation R&D Programmer: Retargeting

Rockstar Games

Oakville, Ontario, Canada (On-Site)
1 Month ago
Voodoo - Lead Creative Manager - Gaming

Voodoo

Paris, Île-de-France, France (On-Site)
4 Months ago
ByteDance - Software Engineer (Payment Network) Intern

ByteDance

Singapore (On-Site)
2 Weeks ago
ByteDance - Corporate Real Estate Strategy Specialist

ByteDance

Dubai, Dubai, United Arab Emirates (On-Site)
2 Months ago
Playtika - Technical Operation Specialist - Temporary

Playtika

Israel (On-Site)
6 Months ago
ByteDance - Research Engineer, Computer Vision

ByteDance

San Jose, California, United States (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

ION - Senior Software Engineer, Italy

ION

Collecchio, Emilia-Romagna, Italy (On-Site)
6 Months ago
Nintendo - Software Engineer (NTD)

Nintendo

Redmond, Washington, United States (On-Site)
10 Months ago
Netflix - Specialist, Software Provisioning

Netflix

Manila, Metro Manila, Philippines (On-Site)
2 Weeks ago
On Location - Counsel - FIFA World Cup 26™

On Location

New York, New York, United States (On-Site)
1 Month ago
Tesla - Senior Controls Engineer, Technical Services

Tesla

Brandenburg, Germany (On-Site)
2 Months ago
Team Liquid - Senior Back End Engineer, EU (PHP/Node.js)

Team Liquid

Utrecht, Utrecht, Netherlands (Hybrid)
1 Month ago
Easygo - Software Development Engineer, Kick Mobile

Easygo

Melbourne, Victoria, Australia (On-Site)
3 Months ago
Thales - Avionics Software Developer

Thales

Bengaluru, Karnataka, India (Hybrid)
7 Months ago
IO Interactive - Audio Programmer

IO Interactive

Brighton And Hove, England, United Kingdom (Hybrid)
1 Month ago
The Walt Disney Company - Ride Control Hardware Engineer

The Walt Disney Company

Glendale, California, United States (On-Site)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in Singapore

ByteDance - Senior Software Engineer - Stability Platform

ByteDance

Singapore (On-Site)
6 Months ago
Riot Games - Senior Manager, Art Management - Teamfight Tactics

Riot Games

Singapore (On-Site)
2 Months ago
ByteDance - Cloud Native Engineer, ARK Large Model Platform (Singapore)

ByteDance

Singapore (On-Site)
6 Months ago
ByteDance - Edge Network Engineer

ByteDance

Singapore (On-Site)
1 Month ago
IGG - Social Media Specialist

IGG

Singapore (On-Site)
2 Weeks ago
ByteDance - Business Development and Commercial Manager - Land

ByteDance

Singapore (On-Site)
1 Month ago
Kaedim - Software Engineer

Kaedim

Singapore (On-Site)
9 Months ago
ByteDance - Software Engineer - Service Platform Intern - 2025 Start

ByteDance

Singapore (On-Site)
1 Month ago
ByteDance - Sales Intern - 2025 Start

ByteDance

Singapore (On-Site)
2 Weeks ago
NetEase Games - Game AI Research Leader

NetEase Games

Singapore (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Monetization Jobs

ByteDance - Machine Learning Engineer, SMB

ByteDance

San Jose, California, United States (On-Site)
2 Months ago
ByteDance - CPU Optimization Architect

ByteDance

San Jose, California, United States (On-Site)
6 Months ago
ByteDance - Music Partnerships Manager - SoundOn

ByteDance

Bangkok, Bangkok, Thailand (On-Site)
4 Months ago
ByteDance - Tech Lead Manager - Authorization Product

ByteDance

San Jose, California, United States (On-Site)
6 Months ago
ByteDance - Research Scientist in Large Language Model

ByteDance

San Jose, California, United States (On-Site)
6 Months ago
ByteDance - Research Scientist, Applied GAI-Vision

ByteDance

San Jose, California, United States (On-Site)
6 Months ago
ByteDance - Software Engineer, Model Inference

ByteDance

San Jose, California, United States (On-Site)
1 Month ago
ByteDance - LLM Global Data - LLM Performance Operation Analyst (Non-safety)

ByteDance

Singapore (On-Site)
2 Weeks ago
ByteDance - Backend Software Engineer

ByteDance

Dubai, Dubai, United Arab Emirates (On-Site)
2 Weeks ago
ByteDance - Software Development Engineer in Test Graduate

ByteDance

Seattle, Washington, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Where imagination meets innovation, delivering limitless gaming experiences.

San Diego, California, United States (On-Site)

San Jose, California, United States (On-Site)

Dubai, Dubai, United Arab Emirates (On-Site)

New York, New York, United States (On-Site)

San Jose, California, United States (On-Site)

San Jose, California, United States (On-Site)

Seattle, Washington, United States (On-Site)

View All Jobs

Get notified when new jobs are added by ByteDance

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug