Analyst, Revenue Operations

The Revenue Operations Analyst drives sales process effectiveness and productivity by supporting data integrity for customer data, ARR, and prospecting targets. This role involves developing and maintaining sales performance reports and dashboards, analyzing sales force trends, and assisting with initiatives to grow the customer base. The analyst will also perform CRM audits, coordinate revenue forecasting, build business cases, and create sales presentations. A data-driven, self-starter mentality with strong analytical and communication skills, and 5+ years of experience in sales operations, is essential for this hybrid role in Hyderabad, India.

Must Have

• Drive sales process effectiveness and productivity
• Support the structure and integrity of revenue teams’ data (Customer data, ARR, prospecting target books)
• Support direct sales team with reports, business cases, and ad hoc analyses
• Develop and maintain reporting and dashboards for sales performance and productivity
• Establish effective analysis of sales force trends and performance
• Assist with various initiatives to drive new business, renew and grow current customer base
• Oversee the data structure and data integrity of critical information
• Perform weekly audits of direct sales team documentation in the CRM
• Coordinate revenue forecasting to ensure high levels of quality, accuracy and consistency
• Assist with maintaining functional areas of data management, forecasting, contacts, leads, opportunities, dashboards and reports in CRM
• Build business cases to evaluate new business and client retention models
• Assess client and sales trends, feedback, and market movement; consolidate into recommendations
• Create sales presentations, business cases, and analyses for direct sales
• Perform quantitative analysis, including building and organization large databases
• Develop presentations and models for various growth-related scenarios
• Develop reporting and analysis of sales and marketing results and strategies
• Assist the Revenue Operations Senior Manager with growth initiatives
• Excellent analytical and organization skills
• Exceptional attention to detail
• Excellent written and oral communication skills, including presentations
• Excellent proficiency with Microsoft Office Suite (Excel, PowerPoint and Word)
• Proficiency with PowerBI
• Ability to identify and solve problems quickly, decisively, and independently
• Ability to multi-task and prioritize workload in a fast-paced environment
• Professional mannerisms and appearance
• Bachelor’s degree with a focus in business (preferred)
• 5+ years of experience in sales operations or similar analytical-based role supporting top line growth

Perks & Benefits

• Medical Health Insurance coverage for employees and direct dependents
• Paid holidays as per company policy and national guidelines
• Pension contributions as per applicable laws
• Hybrid schedule to promote work–life balance
• Friendly, collaborative work environment with ample opportunity for professional development

Description

Position: Revenue Operations Analyst

Reports To: Revenue Operations Senior Manager

Location: Hyderabad, India

Position Summary

The Revenue Operations Analyst is responsible for driving sales process effectiveness and productivity. This role will support the structure and integrity of the revenue teams’ data, including Customer data, annual recurring revenue (ARR), and prospecting target books for account executives. The Revenue Operations Analyst will also support the direct sales team by creating reports, business cases, and ad hoc analyses. The successful candidate will have an entrepreneurial and self-starter mentality with a data driven approach to analyzing business challenges and results.

From your seat in our beautiful new office in Hyderabad, India you will have access to many teammates to help respond to clients timely. Please be aware that this is a hybrid role (2 days in office, 3 days work from home).

Essential Duties & Responsibilities

• Develop and maintain reporting and dashboards to track sales performance and productivity
• Establish effective analysis of sales force trends and performance in an effort to identify greater efficiencies and better manage and understand process bottlenecks and inconsistencies throughout the entire sales lifecycle
• Assist with various initiatives to drive new business, renew and grow current customer base
• Oversee the data structure and data integrity of critical information including Customer data, annual recurring revenue (ARR), and prospecting target books of business.
• Perform weekly audits of direct sales team documentation in the CRM to ensure full compliance with documentation expectations and reporting output provided to leadership is accurate
• Coordinate revenue forecasting to ensure high levels of quality, accuracy and consistency
• Assist with maintaining the functional areas of data management, forecasting, contacts, leads, opportunities, dashboards and reports, and ensuring data integrity throughout our CRM system
• Build business cases to evaluate new business and client retention models
• Assess client and sales trends, feedback, and market movement; consolidate into recommendations for the executive team
• Create sales presentations, business cases, and analyses for direct sales custom tailored to specific new business and renewal opportunities
• Perform quantitative analysis, including building and organization large databases; synthesize findings and summarize a broad range of data inputs into frameworks that enable clear communication of data and insights
• Develop presentations and models for various growth-related scenarios such as sales productivity improvements, customer pricing, channel growth, alternative pricing and contract structures, etc.
• Develop reporting and analysis of sales and marketing results and strategies to recommend changes to optimize performance
• Assist the Revenue Operations Senior Manager with growth initiatives to increase the sales pipeline, build the prospect database and achieve revenue goals

Characteristics:

• Excellent analytical and organization skills
• Exceptional attention to detail
• Excellent written and oral communication skills, including presentations
• Excellent proficiency with Microsoft Office Suite (Excel, PowerPoint and Word)
• Proficiency with PowerBI
• Demonstrates the ability to identify and solve problems quickly, decisively, and independently
• Ability to multi-task and prioritize workload in a fast-paced environment
• Professional mannerisms and appearance

Education & Experience

• Bachelor’s degree with a focus in business (preferred)
• 5+ years of experience in sales operations or similar analytical-based role supporting top line growth

Benefits and Perks including but not limited to:

• Medical Health Insurance coverage for employees and direct dependents
• Paid holidays as per company policy and national guidelines
• Pension contributions as per applicable laws
• Hybrid schedule to promote work–life balance.
• Friendly, collaborative work environment with ample opportunity for professional development.

Hiring Policy

This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.

Reveal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reveal does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.