Billing Analyst

We are seeking a detail-oriented and proactive Billing Analyst to join our Finance team. This role is responsible for managing billing activities, ensuring accuracy, efficiency, and compliance with internal policies and financial regulations. The position requires strong attention to detail, effective collaboration with cross-functional teams, and experience supporting billing operations in a fast-paced environment. The ideal candidate will have 2–4 years of billing experience and be comfortable working with ERP and CRM systems, preparing and issuing accurate customer invoices, validating against contracts, and resolving billing inquiries.

Must Have

• Prepare and issue accurate customer invoices using company billing systems.
• Validate customer invoices against contractual terms for accuracy and compliance.
• Validate subscriptions in NetSuite against Salesforce contract details.
• Handle customer billing inquiries and resolve disputes via ticketing system.
• Process credits, adjustments, and refunds according to internal policies.
• Collaborate with RevOps and System Integration Specialist to optimize billing systems.
• Ensure billing activities comply with company policies and financial regulations.
• Bachelor’s degree in business, finance, accounting, or a related field.
• Two to four years of experience in billing or related O2C process.
• Proficiency with Microsoft Office Suite and advanced Excel skills.
• Hands-on experience with NetSuite and Salesforce.

Good to Have

• Highly organized with strong attention to detail.
• Collaborative, driven individual and effective team player.
• Strong problem-solving and analytical skills.
• Excellent written and verbal communication skills.
• Commitment to accuracy, quality, and high standards of work.

Job Description

Position: Billing Analyst

Reports To: Rijumon Kondath

Location: Hyderabad, India

Timings: 10AM - 7PM IST

Job Overview:

We are seeking a detail-oriented and proactive Billing Analyst to join our Finance team. This role is responsible for managing billing activities while ensuring accuracy, efficiency, and compliance with internal policies and financial regulations. The position requires strong attention to detail, the ability to collaborate effectively with cross-functional teams, and experience supporting billing operations in a fast-paced environment. The ideal candidate will have 2–4 years of billing experience and be comfortable working with ERP and CRM systems.

Responsibilities & Duties

• Prepare and issue accurate customer invoices in accordance with contractual terms and company policies using the company’s billing systems.
• Validate customer invoices against contracts to ensure billing accuracy and compliance.
• Validate subscriptions in NetSuite against contract details maintained in Salesforce to ensure data consistency.
• Handle customer billing inquiries and resolve disputes through a ticketing system, working closely with Sales and Customer Service teams.
• Process credits, adjustments, and refunds in accordance with internal policies and customer requests.
• Collaborate with RevOps and the NetSuite/System Integration Specialist to maintain and optimize billing systems, ensuring efficient automation and integration with financial processes.
• Ensure all billing activities comply with company policies, procedures, and applicable financial regulations.

Education & Experience

• Bachelor’s degree in business, finance, accounting, or a related field.
• Two to four years of experience in billing or related O2C process.
• Proficiency with Microsoft Office Suite and other related tools.
• Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, SUMIF, and data analysis.
• Hands-on experience with NetSuite and Salesforce.

Characteristics

• Highly organized with strong attention to detail.
• Collaborative, driven individual and effective team player.
• Strong problem-solving and analytical skills.
• Excellent written and verbal communication skills.
• Commitment to accuracy, quality, and high standards of work.

This job description reflects the current requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.

Hiring Policy

Reveal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reveal does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reveal considers candidates with existing visas, but does not sponsor new visa applications.