Applied AI Engineer

2 Months ago • All levels • Research Development

Job Summary

Job Description

As an Applied AI Engineer at DevRev, you will collaborate with the pre- and post-sales Customer Experience team to develop solutions on the core platform using languages like TypeScript, JavaScript, and Python. You will use your creativity to shape how AI, analytics, and workflows are used in customer processes. Your responsibilities include designing, developing, and implementing integrations, automations, and customizations. Additionally, you'll utilize AI, including Generative AI techniques like prompt engineering, conduct data analysis with SQL queries, and build dashboards. You will also proactively communicate with stakeholders and guide customers through workflows.
Must have:
  • Hands-on coding experience with TypeScript/JavaScript, Python, APIs, etc.
  • Familiarity with Generative AI technologies, like GPT-4 and prompt engineering.
  • Knowledge of vector databases and data embeddings.
  • Outstanding written and verbal English communication skills.
  • A result-oriented work style and a learning mindset.

Job Details

DevRev

DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.

Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI.

Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America’s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.

Applied AI Engineer 

The Applied AI Engineering team ensures our customers get the optimal experience from DevRev. As customers go through their DevRev journey, they may identify need(s) for integration with existing enterprise systems/services, workflow/process automation or customization/enhancement of the DevRev platform capabilities to achieve their business objectives. Our team works with customers to understand requirements and design, develop, and implement solutions to meet customer goals.

Your mission is to systematically help customers find value with DevRev by developing a thorough understanding of their needs, owning the coordination between internal and external stakeholders, and engineering the solution to get the job done. You are a product expert and will use your application development, and AI/ML skills to ensure our customers get the most out of the DevRev platform. 

 

Job Description

As an Applied AI engineer at DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python etc. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers' processes. 

 

Objectives of this role will include:

  • Design, develop and implement integrations, automations and customizations to integrate DevRev with customers’ tech stack and workflows, and ensure successful customer engagements.
  • Utilize AI in novel ways to solve customer problems, including Generative AI techniques like prompt engineering for foundation large language models (LLMs) to enable great AI agent experience.
  • Work on semantic search engine fine-tuning for better search accuracy.
  • Conduct data analysis, writing SQL queries, and building dashboards to share insights and drive decision-making.
  • Be proactive in communicating and keeping constant feedback loops to all key stakeholders including Customers, Engineering, Product, Customer Success & Support, Revenue, Marketing etc.
  • Learn new tools and guide customers through critical workflows, e.g. integration with code repositories.

 

Ideal Candidate Qualifications:

  • Software engineering degree or equivalent educational or professional experience. 
  • Hands-on coding experience using TypeScript/JavaScript, Python, APIs, Webhooks, and SQL. 
  • Familiarity with Generative AI technologies including models like GPT-4, prompt engineering and fine-tuning.
  • Knowledge of vector databases and data embeddings.
  • Outstanding communication (written and verbal in English).
  • Result-oriented work style, ability to get things done and a learning mindset.
  • An endless passion for challenging work that requires high energy, full engagement and a self-founded need for high performance.

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. 

That is DevRev! 

Similar Jobs

Granicus - Senior Solution Advisor

Granicus

United States (Remote)
1 Month ago
USE Insider - Senior Machine Learning Engineer (Search)

USE Insider

Istanbul, İstanbul, Türkiye (Remote)
1 Month ago
Mercury - Senior Data Scientist - Marketing

Mercury

San Francisco, California, United States (Remote)
1 Week ago
CyberArk - Senior DevOps Engineer

CyberArk

United States (On-Site)
2 Months ago
Nice - Senior Automation Engineer, Actimize

Nice

Pune, Maharashtra, India (Hybrid)
2 Weeks ago
bytedance - Research Scientist, Multimodal Foundation Model

bytedance

Singapore (On-Site)
8 Months ago
Microsoft - Member of Technical Staff, AI Multimodal

Microsoft

London, England, United Kingdom (On-Site)
3 Months ago
Head Digital Works - Lead AI/ML Engineer

Head Digital Works

Hyderabad, Telangana, India (On-Site)
6 Days ago
FICO - Analytic Science — Pre-Sales Lead Scientist

FICO

London, England, United Kingdom (On-Site)
2 Months ago
bytedance - Research Scientist, AI for Infra

bytedance

San Jose, California, United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Gravitee - Business Development Representative

Gravitee

Denver, Colorado, United States (Hybrid)
3 Weeks ago
Vimeo - Renewals Specialist

Vimeo

Bengaluru, Karnataka, India (On-Site)
2 Weeks ago
HYCU - Sales Operations Manager

HYCU

Bengaluru, Karnataka, India (Hybrid)
1 Month ago
C3 IoT - Principal Product Designer

C3 IoT

Guadalajara, Jalisco, Mexico (On-Site)
6 Days ago
SBM Management - AI Technical Product Manager

SBM Management

Sacramento, California, United States (On-Site)
3 Months ago
Lead Venture - Senior Financial Analyst

Lead Venture

Lake Oswego, Oregon, United States (Remote)
3 Weeks ago
Match Group - Director, Senior Counsel

Match Group

New York, United States (Hybrid)
2 Weeks ago
Toast - Manager, Customer Care

Toast

Chennai, Tamil Nadu, India (Hybrid)
1 Month ago
Nice - Senior Product Manager

Nice

Sandy, Utah, United States (On-Site)
2 Weeks ago
Aeries technology - BI Architect

Aeries technology

Bengaluru, Karnataka, India (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Buenos Aires, Buenos Aires, Argentina

hogarth - Freelance Graphic Production Artist

hogarth

Buenos Aires, Buenos Aires, Argentina (Hybrid)
2 Weeks ago
binance - Fiat BD Manager (Spanish Speaker)

binance

Buenos Aires, Buenos Aires, Argentina (Remote)
1 Month ago
Evolution  - Card Inspector (Part-time)

Evolution

Buenos Aires, Buenos Aires, Argentina (On-Site)
5 Months ago
pixel owl  - QA Tester Senior / Semi-Senior

pixel owl

Buenos Aires, Buenos Aires, Argentina (On-Site)
2 Months ago
kaizen gaming  - Sponsorships Manager

kaizen gaming

Buenos Aires, Buenos Aires, Argentina (On-Site)
1 Month ago
hogarth - Account Director

hogarth

Buenos Aires, Buenos Aires, Argentina (Hybrid)
2 Months ago
Go Fund Me - Staff Data Analyst

Go Fund Me

Buenos Aires, Buenos Aires, Argentina (Hybrid)
2 Months ago
PwC - Sr Manager SOX Financial Reporting

PwC

Buenos Aires, Buenos Aires, Argentina (On-Site)
9 Months ago
Marvell - Regional Compensation Leader

Marvell

Córdoba Province, Argentina (On-Site)
1 Month ago
Red Point Labs - 2D Artist (Remote OK)

Red Point Labs

Argentina (Remote)
1 Year ago

Get notifed when new similar jobs are uploaded

Research Development Jobs

Sword Health - Internal AI Solutions Trainee

Sword Health

Porto, Porto District, Portugal (Hybrid)
4 Weeks ago
Apple - Software Engineer (AI/ML)

Apple

Sunnyvale, California, United States (On-Site)
1 Month ago
bytedance - Research Scientist, Cloud & AI Computing - DPU/GPU/CPU

bytedance

San Jose, California, United States (On-Site)
3 Months ago
bytedance - Research Scientist - Multimodal Foundation Model - 2025 Start

bytedance

Singapore (On-Site)
8 Months ago
Unisys - Technical Lead - AI/ML

Unisys

Bengaluru, Karnataka, India (On-Site)
2 Months ago
bytedance - Tech Lead, Research Scientist, Cloud & AI computing - DPU/GPU/CPU

bytedance

San Jose, California, United States (On-Site)
3 Months ago
Krafton - AI Programmer

Krafton

Montreal, Quebec, Canada (Hybrid)
3 Months ago
bytedance - Research Scientist for Generative AI, Multimodal and LLM

bytedance

San Jose, California, United States (On-Site)
3 Months ago
bytedance - Optical Scientist - Display Optics System

bytedance

San Jose, California, United States (On-Site)
4 Months ago
Mercury - Research Operations Specialist

Mercury

San Francisco, California, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Bengaluru, Karnataka, India (On-Site)

Chennai, Tamil Nadu, India (On-Site)

Palo Alto, California, United States (On-Site)

Bengaluru, Karnataka, India (On-Site)

London, England, United Kingdom (On-Site)

Palo Alto, California, United States (On-Site)

Buenos Aires, Buenos Aires, Argentina (On-Site)

Mumbai, Maharashtra, India (On-Site)

Chennai, Tamil Nadu, India (On-Site)

Chennai, Tamil Nadu, India (On-Site)

View All Jobs

Get notified when new jobs are added by DevRev

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug