Associate, Deal Support (Remote, India)

1 Hour ago • 1-4 Years
Operations

Job Description

PulsePoint is hiring an Associate, Deal Support to troubleshoot PMPs, improve pacing, and collaborate with cross-functional teams. This role involves analyzing DSP data to inform pacing recommendations and resolving troubleshooting tickets. The ideal candidate will have 1-4 years of programmatic trading experience, with at least 1 year in PMP deal troubleshooting, strong communication, and MS Office proficiency. This remote position in India requires working 4pm-1am IST.
Good To Have:
  • Client-facing experience
  • SQL experience
  • Pharma experience
Must Have:
  • 1-4 years of programmatic trading experience hands-on-keyboard in DSPs at an ad agency or adtech company
  • Minimum 1 year of experience running and troubleshooting PMP deals in DSPs
  • Experience pulling reports from DSPs, analyzing the data, and using it to inform pacing recommendations and troubleshooting
  • Excellent written and verbal communication skills
  • Proficiency in MS Office (Excel, PowerPoint, Word, etc.)
  • Willing and able to work 4pm-1am IST (6:30am-3:30pm ET U.S. hours)
Perks:
  • Fixed compensation structure (inclusive of PF, Gratuity, and a 25k INR medical premium) + a target annual bonus that is approximately 5% of the gross annual earnings
  • 21 PTOs + 9 company-wide holidays + 1 flexible holiday
  • Health Insurance Policy (Self & Family) worth INR 500,000
  • Term Life Insurance & Personal Accidental Insurance worth INR 2,500,000 each

Add these skills to join the top 1% applicants for this job

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Description

There's likely a reason you've taken the time out of your busy day to review this opportunity at PulsePoint. Maybe you're in need of a change or there's “an itch you're looking to scratch.” Whatever the reason, ask yourself the following questions:

If you answered yes to the above questions, you are in luck… PulsePoint is hiring!

A bit about us:

PulsePoint is a leading technology company that uses real-world data in real-time to optimize campaign performance and revolutionize health decision-making. Leveraging proprietary datasets and methodology, PulsePoint targets healthcare professionals and patients with an unprecedented level of accuracy—delivering unparalleled results to the clients we serve. The company is now a part of Internet Brands, a KKR portfolio company and owner of WebMD Health Corp.

Associate, Deal Support (PMP/PG)

You will assist in troubleshooting PMPs to help with the workload on the Deal Management team, work on PMP troubleshooting projects, and continuously improve and deliver exceptional experience for our clients.

You will get to join an exciting growing company on the tech side of advertising in pharma where you’ll be part of a great team, hone and learn new skills in troubleshooting PMPs, and further elevate your career in adtech and pharma advertising.

What you’ll work on:

  • Efficiently troubleshoot and resolve PMP troubleshooting issues through tickets, improving pacing for PMPs
  • Collaborate with cross-functional teams (such as the Platform Solutions team) as needed to aid in troubleshooting
  • Resolve tickets after PMP troubleshooting issues are resolved
  • Pull reports from our DSP Life, analyze the data, and use that to inform PMP pacing recommendations to improve pacing of PMPs and help us solve some PMP troubleshooting

Required Qualifications:

  • 1-4 years of programmatic trading experience hands-on-keyboard in DSPs at an ad agency or adtech company
  • Minimum 1 year of experience running and troubleshooting PMP deals in DSPs
  • Experience pulling reports from DSPs, analyzing the data, and using it to inform pacing recommendations and troubleshooting
  • Excellent written and verbal communication skills
  • Proficiency in MS Office (Excel, PowerPoint, Word, etc.)
  • Willing and able to work 4pm-1am IST (6:30am-3:30pm ET U.S. hours), you can work remotely

Preferred Qualifications:

  • Client-facing experience
  • SQL experience
  • Pharma experience

Comp Structure & Benefits:

  • Comp structure: fixed (inclusive of PF, Gratuity, and a 25k INR medical premium) + a target annual bonus that is approximately 5% of the gross annual earnings. Note that we don’t offer stock options.
  • Time Off: 21 PTOs + 9 company-wide holidays + 1 flexible holiday
  • Health Insurance Policy (Self & Family): Every employee and their immediate family are covered under Health Insurance Policy worth INR. 500,000
  • Term Life Insurance & Personal Accidental Insurance: Every employee is covered under Term Life Insurance and Personal Accident Insurance Policy worth INR. 25,00,000/- each

Selection Process:

  • Initial Screening Call (30 minutes)
  • Hiring Manager Call (45 minutes)
  • PSM Call (30 minutes)
  • Call w/ Sr. Director, Technical Client Success (30 minutes)

Watch this video here to learn more about our culture and get a sense of what it’s like to work at PulsePoint!

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