Outscal Logooutscal logo

Associate Dev Support Engineer

3 Months ago • 2-4 Years • Technical Art • DevOps

Job Summary

Job Description

As an Associate Dev Support Engineer at Sledgehammer Games, you'll empower development teams to create world-class gaming experiences. Responsibilities include assisting developers with tool and technology issues, identifying areas for improvement, diagnosing user problems, escalating issues to relevant engineering teams, monitoring continuous integration, suggesting efficiency solutions, creating documentation, and developing automation tools. The role requires strong interpersonal skills, problem-solving abilities, and experience with software development (C/C++, Python, C#) and tools like Perforce/Git and Jira/Hansoft. This hybrid position is based in Guildford, UK, offering a flexible blend of in-studio and remote work.
Must have:
  • Strong interpersonal skills
  • Experience with C/C++, Python, C#
  • Source control (Perforce, Git)
  • Task tracking (Jira, Hansoft)
  • Problem-solving and debugging skills
Good to have:
  • Experience with game development teams
  • Understanding of content creation pipeline
  • Project management skills
  • Technical Art, Technical Design, or Computer Science background

Job Details

Job Title:

Associate Dev Support Engineer

Requisition ID:

R024503

Job Description:

Sledgehammer Games is a leading developer in the video game industry, best known for its work on the Call of Duty franchise. Since our inception in 2009, the studio has delivered iconic titles like including Call of Duty: Advanced WarfareCall of Duty: WWII (2017), and, most recently, Call of Duty: Modern Warfare III.

As industry leaders in first-person shooter development, our commitment to excellence is reflected in every detail of our games, from highly polished multiplayer experiences to emotionally engaging single-player campaigns. At Sledgehammer Games, we believe in pushing boundaries, redefining the possibilities of interactive storytelling, and setting new standards for visual and gameplay fidelity. Together, we aim to deliver world-class gaming content that continues to set the bar for quality, innovation, and player engagement.

We are excited to invite a talented and passionate developer to join our growing team as an Associate Dev Support Engineer, based in our Guildford, UK studio. In this role, you will work collaboratively with our talented teams across the globe, including our locations in the United States, Australia, Canada, and the United Kingdom.  If you're ready to be part of a dynamic and collaborative environment where your skills can make a real impact, we invite you to explore career opportunities with us.

To learn more about our studio, please visit us at www.sledgehammergames.com

Please note: This is not a remote role. This is a hybrid position based in our Guildford Studio, offering flexibility with a combination of in-studio and remote workdays. Permanent remote work is not available for this position. 

Your Mission: 

As an Associate Dev Support Engineer, you will be empowering our development teams to deliver a world class gaming experience. You will be responsible for assisting our developers with issues they encounter when working with tools and technology. In some cases, you can directly solve problems, and in others you can connect the right developers to resolve issues. By surveying our continuous integration tools, you can prevent or minimize downtime by making developers aware of new breakages.

Responsibilities:

  • Assist developers with issues they encounter while performing their work

  • Identify areas where improvements can be made and promote changes to make development more efficient

  • Diagnose issues users run into, identify the underlying issues for developers and provide solutions

  • Escalate issues up to the appropriate engineering team if out of scope

  • Monitor our continuous integration and chase down breakages

  • Suggest ways and implement solutions to improve our efficiency, such as updating error messages for better clarify

  • Create and maintain documentations on tools and processes

  • Develop tools to automate repetitive tasks & solve frequent issues

Qualifications:

  • Strong interpersonal skills, service-oriented attitude

  • Ability to learn on the job and adapt to new challenges quickly

  • Experience writing and debugging software in C/C++, Python, and C#

  • Experience with source control software (Perforce, Git, etc.)

  • Experience with task tracking software (JIRA, Hansoft, etc.)

  • Strong verbal and written communication skills

  • Self-driven individual with ability to work independently with little supervision

  • Growth oriented and desire to keep improving

  • Able to multitask and take on multiple assignments at the same time

  • Passion for games

Extra Points:

  • Experience working with game development teams, have a deep understanding of all aspects of the content creation pipeline

  • Project management skills

  • Technical Art, Technical Design, or Computer Science background

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! At Activision Blizzard, we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

Our World 

At Activision, we strive to create the most iconic brands in gaming and entertainment. We’re driven by our mission to deliver unrivaled gaming experiences for the world to enjoy, together. We are home to some of the most beloved entertainment franchises including Call of Duty®, Crash Bandicoot™, Tony Hawk’s™ Pro Skater™, and Guitar Hero®. As a leading worldwide developer, publisher and distributor of interactive entertainment and products, our “press start” is simple: delight hundreds of millions of players around the world with innovative, fun, thrilling, and engaging entertainment experiences.

We’re not just looking back at our decades-long legacy; we’re forging ahead to keep advancing gameplay with some of the most popular titles and sophisticated technology in the world. We have bold ambitions to create the most inclusive company as we know our success comes from the passionate, creative, and diverse teams within our organization. 

We’re in the business of delivering fun and unforgettable entertainment for our player community to enjoy. And our future opportunities have never been greater — this could be your opportunity to level up. 

Ready to Activate Your Future? 

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners. 

Sledgehammer Games is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.

Similar Jobs

ByteDance - Senior Project Manager – Smart Wearables

ByteDance

San Jose, California, United States (On-Site)
2 Months ago
NOVOMATIC - QA Engineer (Embedded Systems)

NOVOMATIC

Lesser Poland Voivodeship, Poland (Hybrid)
1 Month ago
Xsolla - Senior QA Engineer

Xsolla

Azerbaijan (On-Site)
5 Months ago
Thera Bytes GmbH - Unreal Game Developer (m/f/d) - On site (Munich Office)

Thera Bytes GmbH

Munich, Bavaria, Germany (On-Site)
7 Months ago
SuperPlay - QA MANUAL ENGINEER

SuperPlay

Poland (Remote)
4 Months ago
Wargaming - Technical Artist (World of Warships)

Wargaming

Belgrade, Serbia (Hybrid)
3 Weeks ago
Activision - Expert Head Artist

Activision

(On-Site)
3 Months ago
Assystems - Coordinateur Technique H/F

Assystems

Bruyères-le-Châtel, Île-de-France, France (On-Site)
4 Months ago
Insomniac Games - Senior Visual Effects Artist

Insomniac Games

United States (Remote)
1 Week ago
The Walt Disney Company - Lead Effects Technical Director

The Walt Disney Company

Sydney, New South Wales, Australia (On-Site)
9 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

N-iX - Senior Database Engineer

N-iX

United Kingdom (Remote)
1 Month ago
Every matrix - Middle Business Intelligence/Data Analyst

Every matrix

Lviv, Lviv Oblast, Ukraine (Hybrid)
3 Months ago
The Walt Disney Company - Sr Solutions Engineer (Project Hire)

The Walt Disney Company

New York, New York, United States (On-Site)
4 Months ago
QUANTIC DREAM - Technicien Support Informatique

QUANTIC DREAM

Paris, Île-de-France, France (On-Site)
2 Months ago
Amanotes - Senior Music Level Designer

Amanotes

Ho Chi Minh City, Ho Chi Minh City, Vietnam (On-Site)
2 Months ago
Interactive Brokers - Automation Database Developer

Interactive Brokers

Greenwich, Connecticut, United States (Hybrid)
5 Months ago
Ubisoft - Senior Full Stack Developer [Production Tools]

Ubisoft

Malmö, Skåne County, Sweden (Hybrid)
1 Week ago
SciPlay - Head of Production - Match Hotel! (Istanbul & Ankara)

SciPlay

İstanbul, İstanbul, Türkiye (Hybrid)
3 Months ago
Light Speed Studios - Associate Cinematic Producer

Light Speed Studios

California, United States (On-Site)
2 Weeks ago
Arrible - Middle Unity Developer (remote)

Arrible

Odesa, Odesa Oblast, Ukraine (Remote)
8 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Guildford, England, United Kingdom

Rockstar Games - Senior Engine Programmer

Rockstar Games

Dundee, Scotland, United Kingdom (On-Site)
1 Month ago
Assystems - Senior Systems Engineer

Assystems

Blackburn, England, United Kingdom (Remote)
5 Months ago
ByteDance - SRE and DevOps Tech Lead - Edge Cloud Infrastructure - London

ByteDance

London, England, United Kingdom (On-Site)
4 Months ago
ION - Markets Product Security Engineer - UK

ION

London, England, United Kingdom (On-Site)
5 Months ago
Tesla - Used Car / Service Technician

Tesla

Birmingham, England, United Kingdom (On-Site)
1 Month ago
Maverick Games - Environment Artist

Maverick Games

Warwick, England, United Kingdom (On-Site)
2 Months ago
Rank group - General Manager

Rank group

Morden, England, United Kingdom (On-Site)
4 Months ago
Framestore - Software Web Developer - London Launchpad Internship 2025

Framestore

England, United Kingdom (On-Site)
3 Weeks ago
Epic Games - International Payroll Manager

Epic Games

London, England, United Kingdom (On-Site)
3 Weeks ago
Climax Studios - Technical Designer (Character Animation)

Climax Studios

Portsmouth, England, United Kingdom (On-Site)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Technical Art Jobs

Light Speed Studios - Senior Technical Artist

Light Speed Studios

California, United States (On-Site)
1 Month ago
Electronic Arts - Environment Artist 1

Electronic Arts

Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia (On-Site)
2 Months ago
Epic Games - 3D Art Lead

Epic Games

London, England, United Kingdom (On-Site)
1 Month ago
Rockstar Games - Principal Technical Artist: Animation

Rockstar Games

Leeds, England, United Kingdom (On-Site)
5 Months ago
Aristocrat Gaming - Creative Technical Artist

Aristocrat Gaming

Gdańsk, Pomeranian Voivodeship, Poland (Hybrid)
1 Month ago
CD PROJEKT RED - Lead 3D Character Artist

CD PROJEKT RED

Wrocław, Lower Silesian Voivodeship, Poland (Remote)
1 Month ago
Tencent - TiMi Montreal or Singapore- Principal/Senior Technical Artist (lookdev)

Tencent

Montreal, Quebec, Canada (On-Site)
3 Months ago
Sunblink - Senior Tools & Technical Designer

Sunblink

Boulder, Colorado, United States (On-Site)
2 Weeks ago
Room 8 Studio - Unreal Engine Cinematic Artist (Trailer Production)

Room 8 Studio

United Kingdom (On-Site)
4 Months ago
Epoch Games - Houdini Artist

Epoch Games

North Carolina, United States (Remote)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Founded in 1979, Activision continues to disrupt the world of entertainment with its extensive roster of epic blockbuster games -- Pitfall®, Tony Hawk®, Guitar Hero®, Crash Bandicoot™, Skylanders™, Bungie’s Destiny and Call of Duty.®


As the leading worldwide developer, publisher and distributor of interactive entertainment and products on consoles, mobile and PC, our “press start” is simple: delight players around the world with innovative, fun, thrilling, and engaging entertainment experiences.


Activision is headquartered in Santa Monica, and publishes globally in markets including U.S., Canada, Brazil, Mexico, the United Kingdom, France, Germany, Ireland, Poland, Sweden, Spain, Denmark, the Netherlands, New Zealand, Australia, Singapore, mainland China, Hong Kong and the region of Taiwan.


At Activision, we strive to connect and engage our global player community through entertainment. Our success comes from the passionate, talented and diverse team of people behind our world-class franchises. Ensuring Activision is an inclusive workplace where everyone can thrive will help us deliver a new era of epic entertainment for our players.

Toronto, Ontario, Canada (On-Site)

Guildford, England, United Kingdom (Hybrid)

Los Angeles, California, United States (On-Site)

Malmö, Skåne County, Sweden (Hybrid)

Warsaw, Masovian Voivodeship, Poland (On-Site)

Malmö, Skåne County, Sweden (Hybrid)

Warsaw, Masovian Voivodeship, Poland (On-Site)

Vancouver, British Columbia, Canada (On-Site)

Los Angeles, California, United States (On-Site)

Toronto, Ontario, Canada (On-Site)

View All Jobs

Get notified when new jobs are added by Activision

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug