Associate Games User Researcher

1 Month ago • All levels • Research Development

Job Summary

Job Description

Level Infinite, Tencent’s global gaming brand, is seeking an Associate Games User Researcher to join its team in Los Angeles. This role involves supporting studios in delivering intended gaming experiences by providing timely insights from target audiences. The researcher will work closely with experienced professionals, conducting end-to-end research across various game titles. Responsibilities include understanding research needs, planning studies, designing research methodologies, conducting interviews and playtests, analyzing qualitative and quantitative data, and reporting findings in an actionable format. The role also involves exploring new research tools and methods in the evolving games industry. This is an opportunity to hone research skills, work across multiple genres, and contribute to improving the experience for millions of users.
Must have:
  • Studied human-computer interaction, psychology, sociology, or a related field with a focus on qualitative research
  • Early career with some user research or games user research experience
  • Good verbal and written communication skills
  • Ability to prioritize work streams and collaborate in a team
  • Passionate about games user research and player experience assessment
Good to have:
  • Gamer, up-to-date with various genres and titles
Perks:
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Life insurance
  • Disability insurance
  • 401(k) plan participation
  • 15 to 25 days of vacation per year
  • 13 holidays per year
  • Up to 10 days of paid sick leave per year
  • Sign-on payment (case-by-case)
  • Relocation package (case-by-case)
  • Restricted stock units (case-by-case)

Job Details

About the Hiring Team

Level Infinite is Tencent’s global gaming brand. It is a global game publisher offering a comprehensive network of services for games, development teams, and studios around the world.

We are dedicated to delivering engaging and original gaming experiences to a worldwide audience, whenever and wherever they choose to play while building a community that fosters inclusivity, connection, and accessibility. Level Infinite also provides a wide range of services and resources to our network of developers and partner studios around the world to help them unlock the true potential of their games.

What the Role Entails

About Tencent:

Tencent Games was established in 2003. We are a leading global platform for game development, operations and publishing, and the largest online game community in China. Tencent Games has developed and operated over 140 games. We provide cross-platform interactive entertainment experience for more than 800 million users in over 200 countries and regions around the world. Honor of Kings, PUBG MOBILE, and League of Legends, are some of our most popular titles around the world. Meanwhile, we actively promote the development of esports industry, work with global partners to build an open, collaborative and symbiotic industrial ecology, and create high-quality digital life experiences for players.

Level Infinite is Tencent’s global gaming brand. It is a global game publisher offering a comprehensive network of services for games, development teams, and studios around the world. We are dedicated to delivering engaging and original gaming experiences to a worldwide audience, whenever and wherever they choose to play while building a community that fosters inclusivity, connection, and accessibility. Level Infinite also provides a wide range of services and resources to our network of developers and partner studios around the world to help them unlock the true potential of their games.

Tencent is expanding its game user research capabilities in Los Angeles and needs an associate researcher to help deliver and analyse external playtests. You’ll join a research team based across LA and London (UK), working across titles from several second party studios. You’ll work closely with an experienced researcher in LA to run end-to-end research across the portfolio. Research will happen in-person from our Playa Vista lab.

Joining Tencent Games, you will work alongside award winning studios, making some of the most popular games in the world. Your mission will be to support these studios to deliver on their intended experience by providing timely insights from members of their target audience. This is a great opportunity to hone your research skills, work across many genres, and help us achieve greater impact across the organization. 

Please note that this opportunity requires you to work from our Playa Vista office. Most of our research is conducted in person, in a dedicated lab. If you are passionate about delivering unparalleled consumer experiences and pushing the boundaries of entertainment, we invite you to join our mission and help us deliver the next generation of cutting-edge games and witness your work improving the experience of millions of users.

What You Will Be Doing:

  • Work with studios and production teams to understand their research needs and work with other researchers to translate these into an actionable plan
  • Support the design the study from the participant selection all the way to the surveys and interview guides
  • Conduct in-depth interviews, usability playtests, gameplay playtests, or other types of research to gather quality, un-biased data
  • Analyse and synthetise qualitative and quantitative data
  • Merge your findings in the report in a clear, actionable format
  • Explore new tools and research methods and opportunities in-line with changes in the games industry

Who We Look For

  • You studied human-computer interaction, psychology, sociology or a field with a relevant focus on qualitative research
  • You’re early in your career and keen to learn from the industry, you probably already have some experience with user research or games user research
  • Good communicator, you can express complex ideas effectively, both verbally and in writing
  • Able to prioritize multiple work streams and work well in a team
  • You are a gamer, up to date with a variety of genres and title
  • You are passionate about games user research and assessing the player experience

Location State(s)

US-California-Los Angeles

The expected base pay range for this position in the location(s) listed above is $ to $ per year. Actual pay may vary depending on job-related knowledge, skills, and experience. Employees hired for this position may be eligible for a sign on payment, relocation package, and restricted stock units, which will be evaluated on a case-by-case basis. Subject to the terms and conditions of the plans in effect, hired applicants are also eligible for medical, dental, vision, life and disability benefits, and participation in the Company’s 401(k) plan. The Employee is also eligible for up to 15 to 25 days of vacation per year (depending on the employee’s tenure), up to 13 days of holidays throughout the calendar year, and up to 10 days of paid sick leave per year. Your benefits may be adjusted to reflect your location, employment status, duration of employment with the company, and position level. Benefits may also be pro-rated for those who start working during the calendar year.

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

Similar Jobs

Sword Health - Director of Consultant Relations (WTW)

Sword Health

United States (Remote)
4 Months ago
London stock Exchange - Software Engineer

London stock Exchange

Paris, Île-de-France, France (On-Site)
2 Months ago
Sabre India - Financial Analyst II

Sabre India

Texas, United States (Hybrid)
1 Month ago
Biestas - Business Developers Canada

Biestas

Toronto, Ontario, Canada (On-Site)
3 Months ago
Blitz app - Front End Engineer

Blitz app

Los Angeles, California, United States (On-Site)
4 Years ago
DevRev - Software Engineer - Applied AI Support

DevRev

Buenos Aires, Buenos Aires, Argentina (On-Site)
3 Months ago
Apple - AI Engineer

Apple

Austin, Texas, United States (On-Site)
1 Month ago
Keywords Studios - AI - Project Lead (Prompts)

Keywords Studios

Silesian Voivodeship, Poland (On-Site)
5 Months ago
ARHS - Machine Learning Engineer (Dataiku)

ARHS

Luxembourg (On-Site)
2 Months ago
Ion - Senior Credit Research Analyst - 271

Ion

Mumbai, Maharashtra, India (On-Site)
10 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Excel Hr solutions - Business Development Manager

Excel Hr solutions

Thane, Maharashtra, India (On-Site)
1 Year ago
Tap nation  - Product Manager Data Platform

Tap nation

United States (Hybrid)
4 Months ago
Zinnia - Case Management Associate, Life Insurance

Zinnia

United States (Remote)
1 Month ago
UPF Industries  - Design Trainee

UPF Industries

Burlington, North Carolina, United States (On-Site)
2 Years ago
Ion - Senior AI Engineer, Italy

Ion

Pisa, Tuscany, Italy (On-Site)
10 Months ago
bytedance - Technical Account Manager (Edge Cloud)

bytedance

Boston, Massachusetts, United States (On-Site)
4 Months ago
Converse.AI - Senior Software Engineer

Converse.AI

Bengaluru, Karnataka, India (On-Site)
2 Years ago
Zamp - Account Executive

Zamp

San Francisco, California, United States (Remote)
5 Months ago
Toast - Principal Software Engineer-Menus

Toast

Boston, Massachusetts, United States (Hybrid)
2 Months ago
Advanced Systems Group, LLC - Lead Broadcast Installation Technician

Advanced Systems Group, LLC

Los Angeles, California, United States (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Los Angeles, California, United States

Saronic Technologies - Internal Communications Manager

Saronic Technologies

Austin, Texas, United States (On-Site)
3 Weeks ago
Samsung Semiconductor - Senior Engineer, DRAM Applications

Samsung Semiconductor

San Jose, California, United States (On-Site)
2 Months ago
Trek - Sales Associate - Part time

Trek

Pittsburgh, Pennsylvania, United States (On-Site)
1 Month ago
Snap Mobile INC - Account Executive

Snap Mobile INC

Memphis, Tennessee, United States (On-Site)
3 Months ago
EvenUp - Account Executive

EvenUp

Atlanta, Georgia, United States (Remote)
4 Months ago
The Walt Disney Company - Gardener

The Walt Disney Company

Anaheim, California, United States (On-Site)
3 Months ago
Figma - Account Executive, Mid-Market

Figma

San Francisco, California, United States (Hybrid)
2 Months ago
Harvey - Senior Solutions Architect

Harvey

San Francisco, California, United States (Hybrid)
3 Weeks ago
Christ Fellowship - Facilities Coordinator

Christ Fellowship

Boynton Beach, Florida, United States (On-Site)
3 Months ago
Blitz app - Front End Engineer

Blitz app

Los Angeles, California, United States (On-Site)
4 Years ago

Get notifed when new similar jobs are uploaded

Research Development Jobs

Imanage - Senior AI Software Engineer

Imanage

Chicago, Illinois, United States (Hybrid)
5 Months ago
bytedance - Machine Learning Engineer Intern

bytedance

Seattle, Washington, United States (On-Site)
4 Months ago
Bally's Interactive - AI Engineer - R&D

Bally's Interactive

Manchester, England, United Kingdom (On-Site)
3 Months ago
Thousand Eyes - Software Engineer, Machine Learning (Modeling and Tuning)

Thousand Eyes

San Francisco, California, United States (On-Site)
1 Month ago
NXP - AI/ML driven ASIC Design and Implementation Automation Expert

NXP

San Diego, California, United States (On-Site)
2 Months ago
Keywords Studios - Technical Research Associate - AI

Keywords Studios

(Remote)
4 Months ago
Reddit - Senior Machine Learning Engineer, Conversion Lift

Reddit

United States (Remote)
2 Months ago
The Walt Disney Company - Principal Machine Learning Engineer

The Walt Disney Company

New York, New York, United States (On-Site)
3 Months ago
bytedance - Research Scientist- Foundation Model, Generative AI

bytedance

San Jose, California, United States (On-Site)
9 Months ago
Apple - Machine Learning Engineer – Ads Predictions

Apple

New York, New York, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life for people around the world.Read MoreEqual Employment Opportunity at TencentAs an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.Read More

View All Jobs

Get notified when new jobs are added by Tencent

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug