Augmented Reality (AR) Systems Technician (Football)

Location: Milan

Contract: Freelance

Daily Rate: €234 Onwards, depending on experience and travel required

Expected Start Date: July for training and August for Matches

Introduction:

Welcome to Hawk-Eye Innovations! I'm Angharad, the hiring manager for this position and the UEFA Resource Lead at Hawk-Eye Innovations. I'm excited to introduce you to our innovative team. We are passionate about Football and dedicated to bringing the best experiences to our audience. Our team is constantly growing, and we are looking for talented individuals like you to join us on this exciting journey.

What The Role Is All About:

As part of our expansion in the use of Live Augmented Reality (Live AR) across European football broadcasts, we are seeking a local consultant operator in Milan to support one match per week in each territory for the upcoming season.

These operators will work closely with our CRP team during the transition phase and are expected to shadow initial matchdays, support as linguistic/cultural intermediaries, and eventually take over full Live AR operation responsibilities.

Working day expectations:

• Setup Day -> Starts around 9 am on the day before the Match Day

• Match Day -> Arrival up to 7 hours pre-Kick Off

• Match Day -> End of day up to 2 hours post-game completion

• The role requires the AR Operator to be flexible with work hours, depending on the needs of the onsite team

We will equip you with the technical training, support and full exposure to our systems to perform your tasks, but also encourage development and progression to help make an impact on what we do.

Please attach your CV in English.

Key Responsibilities

• Support the setup and operation of Live AR graphics systems at match venues

• Shadow CRP Live AR operators during initial matches (MD1–MD3)

• Serve as a communication bridge between local teams and international staff

• Ensure technical and operational standards are maintained on-site

• Assist in managing any logistical or technical issues on matchday

• Potentially travel for away matches if the Live AR match follows a non-home team

Required Skills & Experience

• Fluent in Italian, with strong English communication skills

• Solid hardware understanding – PCs, SDI routing, XLR/talkback systems

• Previous broadcast or live production experience

• Comfortable working in a high-pressure sports environment

• Reliable and self-sufficient with strong problem-solving skills

• Availability for training during July and August

At Hawk-Eye Innovations, we appreciate and value the importance of potential and growth. If you believe that you excel in certain areas and possess the passion and desire to develop further, we encourage you to apply

Team Culture:

We pride ourselves on our team culture. We believe in fostering a supportive environment where every team member can contribute their best work. Our core values include:

• Innovation: We constantly seek new ways to improve and innovate in the sports entertainment industry.

• Teamwork: We celebrate our successes and learn from our experiences as a team.

• Passion: Our love for sports drives everything we do.

What Difficulties Might I Face?

Up to this point, I’m sure there have been many things that you find intriguing about the role, however, there can be difficult times:

Working hours: Due to the nature of the sports industry, there will be work on midweek evenings, and we are expected to fulfil our roles until the last minute.

Different time zones: Due to the global nature of our operations, some of our support teams will be based in different countries in different time zones, and this is something to bear in mind when communicating.

High-pressure situations: Working in a live broadcast environment on a production that is distributed to millions worldwide will bring high levels of pressure.

All of these factors offer different challenges daily. We will do all that we can to train you and support you to the best possible level, but these challenges must be considered before submitting your application.

Application & Hiring Process:

• Application: If you're interested in this position, please submit your CV and complete the application form and hit submit.

• Task Submissions: Successful candidates from the application stage will receive an invite to access our one-way video interview platform (Hireflix)

• Review Period: Once you have completed the tasks, our team will take a period of time to review all tasks and provide application updates.

• Information Event: Successful candidates from the video interview/online assessment stage will be invited to one of our Information Events. This will be a virtual session to provide as much information about the role as possible.

• Interview & Training Assessment: This next stage will be a remote training assessment, followed by a virtual interview with our hiring managers.

• Offers & Feedback: The team will take time to review all feedback and conduct our final reviews. All candidates will receive detailed feedback from the assessment event, whether they have been successful or not, as we understand each candidate's desire for development.