Automation Engineer

9 Minutes ago • 2 Years +
Quality Assurance

Job Description

As a Workflow Automation Engineer at Gravitee, you will design, build, and maintain automated workflows using N8n to connect business systems like HubSpot, Zendesk, and BigQuery. This role is crucial for enhancing operational efficiency, eliminating manual processes, and ensuring seamless data flow across the organization. You will develop custom JavaScript solutions, manage data pipelines, integrate APIs, and collaborate with various teams to deliver scalable automation solutions, contributing to Gravitee's mission of redefining API management.
Good To Have:
  • Experience with HubSpot API for CRM automation
  • Experience with Zendesk API for customer support automation
  • Familiarity with other automation platforms (Zapier, Make, Workato)
  • Experience with cloud platforms (AWS, Azure, GCP)
  • Knowledge of data transformation and ETL processes
  • Understanding of CI/CD pipelines and version control (Git)
  • Experience with additional programming languages (Python, TypeScript)
  • Knowledge of Gravitee's API management platform or similar API gateway technologies
  • Experience with event-driven architectures and webhooks
Must Have:
  • Proven experience with N8n workflow automation platform
  • Strong JavaScript coding skills for custom functions and integrations
  • Hands-on experience with BigQuery for data management and pipelines
  • Solid understanding of REST APIs and integration best practices
  • Experience integrating business applications via APIs
  • 2+ years in workflow automation or similar technical role
  • Excellent problem-solving skills for integration issues
  • Strong communication skills for technical solutions
  • Self-motivated, independent, and collaborative
  • Attention to detail for reliable automation solutions
Perks:
  • Excellent medical coverage to keep your body and mind healthy
  • 15 days holiday/vacation in addition to in-country national holidays
  • 3 mental health days per year with an allowance toward a mood-boosting activity of your choice
  • Birthday off to celebrate your day
  • Learn and grow with our professional development allowance to be used to benefit your career
  • Quarterly outings and an annual off-site in an exciting location!
  • Hybrid culture with options to go in to an office in one of our hubs
  • Ability to work for one of the fastest-growing companies and alongside some of the most talented people in the API technology sector
  • A meaningful, progressive, global company culture that is as fun as it is hardworking
  • Endless growth opportunities

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Join the API Revolution at Gravitee - Where Innovation Meets Growth

Since our beginnings in 2015, Gravitee has grown into a global force, recognised as a Gartner Magic Quadrant™ Leader for API Management in 2024 and 2025!

What started with four developers challenging the complexities of APIs has evolved into a revolutionary platform powering API and event stream ecosystems worldwide. We’re driving digital transformation for top enterprises, from Michelin to Roche to Blue Yonder and beyond, offering unmatched control over APIs and event streams.

Our rapid growth and leadership in API management are fueled by our team’s commitment to excellence and our core values:

  • Passion: We bring excitement to everything we do, constantly innovating to stay ahead of the curve.
  • Hold Nothing Back: We go above and beyond to help customers and teammates succeed, holding ourselves to the highest standards.
  • Professionalism: We believe in clear, respectful communication and prioritise the needs of our team and customers.

Join us on this journey. Be part of a team that’s redefining what’s possible in API management, and shaping the future of digital transformation. The possibilities are endless, be a part of the revolution!

THE ROLE & WHY IT EXISTS

Gravitee.io is taking APIs to the next level, we are the premier, open-source API platform and we want everyone to know how amazing our software is. To make this happen, we need someone passionate, ambitious, curious, and competitive looking to help our business and play a fundamental role in building something special. This is where you come in.

As a Workflow Automation Engineer, you'll be instrumental in designing, building, and maintaining automated workflows that connect our business systems and drive operational excellence. Your role will directly impact our ability to scale efficiently by creating intelligent automation solutions that eliminate manual processes and enhance data flow across our organisation.

WHAT YOU WILL BE DOING

  • Design & Build Automated Workflows: Develop and implement sophisticated workflow automations using N8n to connect various business systems, streamline processes, and enhance operational efficiency across the organisation
  • Integrate Business Systems: Create seamless integrations between platforms such as HubSpot, Zendesk, BigQuery, and other business-critical tools, ensuring reliable data synchronisation and process automation.
  • Develop Custom Solutions: Write clean, maintainable JavaScript code to build custom workflow nodes, functions, and integrations that address specific business requirements and extend automation capabilities.
  • Data Management & Analytics: Work with BigQuery to design data pipelines, automate reporting workflows, and ensure data accuracy across our analytics infrastructure.
  • API Integration & Development: Leverage REST APIs to connect disparate systems, troubleshoot integration issues, and ensure robust, scalable automation solutions that can grow with the business.
  • Monitor & Optimise: Continuously monitor workflow performance, identify bottlenecks, implement improvements, and ensure the reliability and efficiency of all automation processes.
  • Collaborate Across Teams: Partner with Sales, Marketing, Customer Success, Product, and other teams to understand their workflow needs and deliver automation solutions that enhance their productivity and effectiveness.
  • Documentation & Knowledge Sharing: Create comprehensive documentation for all workflows and automations, and contribute to internal knowledge bases to enable team members to understand and maintain solutions.

ESSENTIAL SKILLS - The right candidate will possess at least the following skills:

  • Proven experience with N8n workflow automation platform, including building, deploying, and maintaining complex workflows
  • Strong JavaScript coding skills with the ability to write clean, efficient code for custom functions and integrations
  • Hands-on experience with BigQuery for data management, querying, and building automated data pipelines
  • Solid understanding of REST APIs, including authentication methods, request/response handling, and API integration best practices
  • Experience integrating business applications and connecting multiple systems through APIs
  • 2+ years in a workflow automation, integration, or similar technical role
  • Excellent problem-solving skills with the ability to troubleshoot complex integration issues
  • Strong communication skills to gather requirements from non-technical stakeholders and translate them into technical solutions
  • Self-motivated and able to work independently while collaborating effectively with cross-functional teams
  • Attention to detail and commitment to building reliable, maintainable automation solutions

DESIRED SKILLS - Additionally, these skills are not required, but preferable:

  • Experience with HubSpot API for CRM automation and marketing workflow integration
  • Experience with Zendesk API for customer support workflow automation
  • Familiarity with other automation platforms (Zapier, Make, Workato)
  • Experience with cloud platforms (AWS, Azure, GCP)
  • Knowledge of data transformation and ETL processes
  • Understanding of CI/CD pipelines and version control (Git)
  • Experience with additional programming languages (Python, TypeScript)
  • Knowledge of Gravitee's API management platform or similar API gateway technologies
  • Experience with event-driven architectures and webhooks

AT GRAVITEE, YOU’LL GET…

  • Excellent medical coverage to keep your body and mind healthy
  • 15 days holiday/vacation in addition to in-country national holidays
  • 3 mental health days per year with an allowance toward a mood-boosting activity of your choice
  • Birthday off to celebrate your day
  • Learn and grow with our professional development allowance to be used to benefit your career
  • Quarterly outings and an annual off-site in an exciting location!
  • Hybrid culture with options to go in to an office in one of our hubs
  • Ability to work for one of the fastest-growing companies and alongside some of the most talented people in the API technology sector
  • A meaningful, progressive, global company culture that is as fun as it is hardworking
  • Endless growth opportunities

At Gravitee, no employee or applicant will be treated less favorably on the grounds of their sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief.

By clicking submit below, you consent to allow Gravitee to store and process the personal information submitted above.

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