Bilingual Mid-Market Commercial Account Manager

10 Minutes ago • All levels

Job Summary

Job Description

This role is responsible for developing and nurturing strategic partnerships with top-tier commercial clients, serving as a trusted advisor, and aligning solutions with their overarching business goals. The role contributes to sales policies and targets, engaging with internal teams for effective solutions.
Must have:
  • Coordinate and own account plans for strategic commercial accounts, focusing on larger deals, portfolio management, and selling the organization’s offerings.
  • Identify customer requirements, map with the organization’s capabilities, and choose the respective direct/indirect supply chain.
  • Build professional relationships with clients up to the executive level and develop a core understanding of unique business needs.
  • Engage with partners to improve win rates on selective deals; achieve and manage quarterly, half-yearly, and yearly sales quotas.
  • Develop and execute sales strategies and territory account plans to drive significant revenue growth and expand market share.
  • Lead contract negotiations with clients to secure profitable deals while maintaining positive relationships.
  • Monitor and analyze sales performance metrics, identifying areas for improvement, and implementing corrective actions.
  • Enter and update opportunities in the pipeline tool; recommend and implement pipeline management practices.
  • Leverage existing opportunities to expand into multiple business units within the account.
  • Conduct regular business reviews with clients to assess their satisfaction, gather feedback, and identify areas for improvement.
  • Four-year or Graduate Degree in Sales, Marketing, Business Administration, or related discipline or commensurate work experience.
  • Typically 4-7 years of work experience, preferably in account management, tele sales, product specialty, or a related field.

Job Details

Bilingual Mid-Market Commercial Account Manager

Job Summary

This role is responsible for developing and nurturing strategic partnerships with top-tier commercial clients, serving as a trusted advisor, and aligning solutions with their overarching business goals. The role contributes to sales policies and targets, engaging with internal teams for effective solutions.

Responsibilities

  • Coordinates and owns account plans for strategic commercial accounts, focusing on larger deals, portfolio management, and selling the organization’s offerings.
  • Identifies customer requirements, maps with the organization’s capabilities, and chooses the respective direct/indirect supply chain.
  • Builds professional relationships with clients up to the executive level and develops a core understanding of unique business needs.
  • Engages with partners to improve win rates on selective deals; achieves and manages quarterly, half-yearly, and yearly sales quotas.
  • Develops and executes sales strategies and territory account plans to drive significant revenue growth and expand market share.
  • Leads contract negotiations with clients to secure profitable deals while maintaining positive relationships.
  • Monitors and analyzes sales performance metrics, identifying areas for improvement, and implementing corrective actions.
  • Enters and updates opportunities in the pipeline tool; recommends and implements pipeline management practices.
  • Leverages existing opportunities to expand into multiple business units within the account.
  • Conducts regular business reviews with clients to assess their satisfaction, gather feedback, and identify areas for improvement.

For roles that support customers or partners located outside of the Province of Quebec, employees must be fluent in English with the ability to read, write, and speak. Employees should expect to use this knowledge multiple times per day to support all external communications, as well as internal management communications.

For roles that support customers or partners located within the Province of Quebec, employees must have a basic knowledge of English with the ability to read, write, and speak. Employees should expect to use this knowledge on a daily basis for internal management communication.

For roles that support internal systems and teams, employees must be fluent in English and French with the ability to read, write, and speak. Employees should expect to use this knowledge multiple times per day to support use of global systems/tools, interaction with global peers, and/or internal management communication.

Education & Experience Recommended

  • Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
  • Typically has 4-7 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, servers, storage), or a related field or an advanced degree with 3-5 years of work experience.

Knowledge & Skills

  • Business Development
  • Business To Business
  • Cash Handling
  • Cash Register
  • Cold Calling
  • Conflict Resolution
  • Customer Relationship Management
  • Inside Sales
  • Marketing
  • Merchandising
  • Outside Sales
  • Product Knowledge
  • Sales Development
  • Sales Management
  • Sales Process
  • Sales Prospecting
  • Sales Territory Management
  • Salesforce
  • Selling Techniques
  • Upselling

Cross-Org Skills

  • Effective Communication
  • Results Orientation
  • Learning Agility
  • Digital Fluency
  • Customer Centricity

Impact & Scope

Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity

Responds to moderately complex issues within established guidelines.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

HP Canada is an equal opportunity employer. We welcome the many dimensions of diversity. Upon request by qualified candidates, accommodation of special needs may be considered during all stages of the selection process within the framework of the HP Accommodation Policy. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail hrgsglobalstaffing@hp.com. Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

In order to satisfy our contractual obligations with clients, the successful candidate will be required to pass a basic, standard Criminal Records check. You will also be required to sign off on HP's Confidentiality, Non-Soliciation and Conflict of Interest Agreement.

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Similar Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Similar Skill Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Jobs in Montreal, Quebec, Canada

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Our vision is to create a world where innovation drives extraordinary contributions to humanity. This vision guides everything we do, how we do it, and why we do it.

Our technology – a product and service portfolio of personal systems, printers, and 3D printing solutions – was created to inspire our vision and we are doing everything in our power across climate action, human rights, and digital equity to make it so.

We believe thoughtful ideas can come from anyone, anywhere, at any time. And all it takes is one to change the world.

Reading, England, United Kingdom (On-Site)

Bengaluru, Karnataka, India (On-Site)

Montreal, Quebec, Canada (On-Site)

Olive Branch, Mississippi, United States (On-Site)

Spring, Texas, United States (On-Site)

Maryland, United States (On-Site)

Chennai, Tamil Nadu, India (On-Site)

Sant Cugat Del Vallès, Catalonia, Spain (On-Site)

Mumbai, Maharashtra, India (On-Site)

Chennai, Tamil Nadu, India (On-Site)

View All Jobs

Get notified when new jobs are added by HP

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug