Biomedical Equipment Technician

12 Hours ago • 3 Years +

Job Summary

Job Description

As a Biomedical Equipment Technician, you will support Philips customers by installing, troubleshooting, servicing, and maintaining equipment. You'll manage customer relationships, generate service revenue, and adhere to regulations. Responsibilities include performing preventative maintenance, identifying and resolving customer issues, and ensuring customer satisfaction. You will independently complete PMs, FCOs, and installations, diagnosing and resolving technical problems. This role requires a proactive approach to problem-solving and a commitment to delivering results. The hourly pay range for this position in NY is $28.00 - $44.00.
Must have:
  • Associates degree in electronics or equivalent experience.
  • 3+ years of experience servicing medical equipment.
Good to have:
  • BSEE/BSEET/BSME/BSMET preferred.
  • Experience with general biomedical equipment.
Perks:
  • Annual incentive bonus plans.
  • On-call pay, company fleet/car, training.

Job Details

Job Title

Biomedical Equipment Technician (Valhalla, NY)

Job Description

Support the Multi-Vendor Services (MVS) business as a Biomedical Equipment Technician (BMET) for Philips customers in the Valhalla, NY area.  This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites; generate service revenue; adhere to state and federal regulatory requirements.

Your role:

  • Perform preventative maintenance and service repair on equipment utilizing the service manual, OJT, OEM or 3rd Party training.

  • The identification and resolution of customer issues, providing the customer with the appropriate communication and involving appropriate site service personnel.

  • Maintaining customer satisfaction is the primary goal. Therefore, the BMET must demonstrate ownership in difficult circumstances and show a sense of urgency about delivering results, ability to establish the priorities of the moment by assessing the priorities communicated by the Site Manager, the Site Team or the customer. 

  • Independently complete PMs, FCOs, installations, and all related tasks and independently diagnose, resolve electronic, network, and mechanical problems, and resolve customer issues.

You're the right fit if:

  • Associates degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.

  • 3+ years of experience servicing medical equipment; general biomedical, patient monitoring, blood pressure monitors, defibrillators, or infusion pump experience highly preferred.

  • Working knowledge of electronic circuit boards, schematics, processors and computer hardware and applications, including necessary tools and test equipment.

  • Must have and maintain a valid driver’s license and driving record that is compliant with Philips’ Fleet Policy.

  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an onsite role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody, everywhere, has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others.

Philips Transparency Details

The hourly pay range for this position in NY is $28.00 - $44.00, plus overtime eligible.

This role also includes an annual incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities.  The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position.  For this position, you must reside in or within commuting distance of the Loma Linda, CA area.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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About The Company

Over the past decade we have transformed into a focused leader in health technology.

At Philips, our purpose is to improve people’s health and well-being through meaningful innovation. We aim to improve 2.5 billion lives per year by 2030, including 400 million in underserved communities.

We see healthcare as a connected whole. Helping people to live healthily and prevent disease. Giving clinicians the tools they need to make a precision diagnosis and deliver personalized treatment. Aiding the patient's recovery at home in the community. All supported by a seamless flow of data.

As a technology company, we – and our brand licensees – innovate for people with one consistent belief: there’s always a way to make life better.


Visit our website: http://www.philips.com/
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