Body Repair Estimator - Stavanger

2 Months ago • 1 Years +

Job Summary

Job Description

Tesla's Body Repair Program seeks an Estimator/Vehicle Damage Assessor in Stavanger, Norway. Responsibilities include creating repair estimates for Tesla vehicles (Models S, X, Y, and 3), building repair plans adhering to Tesla procedures, billing according to insurance standards, documenting damages with photos, directing technicians, ordering parts, communicating with insurance companies for claims and billing, consulting with peers on repair strategies, updating customers, closing billing, and performing vehicle handovers. The role necessitates proficiency in estimating systems (Audatex, Cabas, CCC One, or DBS), a complete understanding of refinishing processes, and strong communication skills. Ideal candidates possess prior bodyshop experience (minimum 1 year), vocational bodyshop training, and familiarity with tools and equipment used in refinishing.

Must have:

1+ years' experience as Vehicle Damage Assessor
Proficient in at least one estimating system
Strong communication skills
Understanding of bodyshop processes
Ability to create accurate repair estimates

Good to have:

Vocational training as a Bodyshop Technician
Understanding of tools & equipment for refinishing

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Job Details

What to Expect

The Tesla Body Repair Program is seeking an Estimator / Vehicle Damage Assessor with outstanding technical skills to work on one of the most progressive vehicle brands in the world. Our Vehicle Damage Assessors play an integral role within the Tesla Body Repair Center shop and are critical to the success of the business, acting as the link between the workshop and the market it serves.

Estimators are expected to manage a large portfolio of basic to medium complexity repairs, dealing with all aspects from initial enquiry to final settlement.

What You’ll Do

Create repair estimates for collision-damaged Tesla Model S, Model X, Model Y, and Model 3 vehicles
Build Repair Plans in accordance with Tesla specific repair procedures
Bill work in accordance with industry accepted Insurance standards
Document all damages requiring repair or parts replacement with photos
Direct technicians in disassembly to expose all potential damages upon vehicle intake
Order all replacement parts as needed
Communicate with insurance company to submit claim and billing, negotiating best possible terms
Consult with peers to determine the best approach if Repair VS Replace is not clear
Update Customers on repair progress
Close billing and perform vehicle handovers
Completing all estimates using the country specific estimating system (Audatex, Cabas, CCC One or DBS)
Work closely with peers to ensure accuracy and consistency with day-to-day operations of the Bodyshop

What You’ll Bring

Previous experience as a Vehicle Damage Assessor within a Bodyshop environment, ideally 1yr+
Vocational training as a Bodyshop Technician is desirable
Be a proficient user of at least one estimating system, eg Audatex, DAT, Cabas, DBS etc
A good understanding of how estimates impact profitability
Excellent verbal and written communication skills
A clear understanding of health & safety and good housekeeping in the automotive environment.
Complete comprehensive understanding of full refinishing processes within the Bodyshop business.
The ability to deliver the highest quality standard of repair every time.
A good understanding of tools & equipment used for all refinishing processes.
A valid driving license