Broadcast Technologist

KSNW is seeking a proactive and solutions-driven IT Systems/Network Technician with a strong engineering mindset to support the full scope of information technology and digital broadcast workflows across the station. This role involves administering company IT policies, maintaining servers, network infrastructure, broadcast-related computing systems, domain services, and station-critical applications. The individual will also collaborate closely with Engineering on the installation, setup, and expansion of digital broadcast technologies, requiring continuous learning and adaptation in a fast-paced environment.

Must Have

• Manage user accounts and security permissions through Active Directory / Intune
• Provide desktop, mobile device, and user-level support across all departments
• Install, configure, and maintain servers and workstations running Windows and Linux environments
• Monitor, validate, and troubleshoot server backup and disaster recovery systems
• Administer cybersecurity tools including antivirus, endpoint protection, and secure access services
• Document system configurations, network diagrams, and maintenance procedures
• Support the IT ticketing system by promptly responding to requests and ensuring high-quality issue resolution
• Support critical broadcast and on-air systems including newsroom production servers, media storage, playout systems, graphics, and editing platforms
• Configure and maintain switches, routers, VLANs, wireless networks, and VPN connectivity
• Track and resolve network performance or security issues using monitoring tools
• Provide after-hours support call rotation to ensure broadcast continuity and timely incident response
• Maintain high customer service standards in support of News, Production, Promotion, Sales, and Engineering teams
• Bachelor’s Degree in Information Systems, Computer Engineering, Broadcast Engineering, or equivalent experience
• Strong foundation in IT networking, system administration, and troubleshooting
• Knowledge of VLAN configuration, IP subnetting, and secure VPN connectivity required
• Excellent written and verbal communication skills
• Strong multitasking abilities with attention to deadlines and broadcast-critical workflows
• Self-starter mindset with a willingness to learn new equipment and systems
• Ability to work extended or irregular hours when necessary to support live operations

Good to Have

• Microsoft, CompTIA, Cisco or Juniper certifications are a strong plus
• Experience with media systems, video transport, or broadcast environments preferred
• Familiarity with AV switching, digital workflows, encoding/decoding, and transcoding is a plus

KSNW is seeking a proactive and solutions-driven IT Systems/Network Technician with a strong engineering mindset. This role will support the full scope of information technology and digital broadcast workflows across the station. The ideal hire will possess both technical knowledge and the initiative to continuously learn and adapt in a fast-paced broadcast environment.

This individual will be responsible for administering company IT policies and procedures, supporting and maintaining servers, network infrastructure, broadcast-related computing systems, domain services, RF-connected equipment, and station-critical applications. They will also collaborate closely with Engineering on installation, setup, and expansion of digital broadcast technologies.

Job Responsibilities

Core IT & Systems Support

• Manage user accounts and security permissions through Active Directory / Intune
• Provide desktop, mobile device, and user-level support across all departments
• Install, configure, and maintain servers and workstations running Windows and Linux environments
• Monitor, validate, and troubleshoot server backup and disaster recovery systems
• Administer cybersecurity tools including antivirus, endpoint protection, and secure access services
• Document system configurations, network diagrams, and maintenance procedures
• Support the IT ticketing system by promptly responding to requests and ensuring high-quality issue resolution.

Broadcast Technology & Engineering Collaboration

• Support critical broadcast and on-air systems including newsroom production servers, media storage, playout systems, graphics, and editing platforms
• Assist Engineering with system upgrades, IP-based routing, equipment integration, and infrastructure rollouts
• Troubleshoot AV routing, video encoding/decoding workflows, file transfers, and streaming technologies
• Support RF and transmitter-connected networking equipment as needed
• Participate in preventive maintenance and engineering projects affecting studio, master control, and remote sites

Infrastructure & Network Administration

• Configure and maintain switches, routers, VLANs, wireless networks, and VPN connectivity
• Track and resolve network performance or security issues using monitoring tools
• Provide after-hours support call rotation to ensure broadcast continuity and timely incident response

Other Expectations

• Maintain high customer service standards in support of News, Production, Promotion, Sales, and Engineering teams
• Participate in training and skill advancement; stay informed on emerging broadcast IT technologies
• Perform other duties as assigned

Requirements & Skills

Education & Technical Skills

• Bachelor’s Degree in Information Systems, Computer Engineering, Broadcast Engineering, or equivalent experience
• Strong foundation in IT networking, system administration, and troubleshooting
• Knowledge of VLAN configuration, IP subnetting, and secure VPN connectivity required
• Microsoft, CompTIA, Cisco or Juniper certifications are a strong plus
• Experience with media systems, video transport, or broadcast environments preferred
• Familiarity with AV switching, digital workflows, encoding/decoding, and transcoding is a plus

Professional Skills

• Excellent written and verbal communication skills
• Strong multitasking abilities with attention to deadlines and broadcast-critical workflows
• Self-starter mindset with a willingness to learn new equipment and systems
• Ability to work extended or irregular hours when necessary to support live operations