Business Development Operations Executive

2 Months ago • 2-5 Years • Business Development

Job Summary

Job Description

The Business Development Operation Executive is part of the middle office and supports business growth while ensuring operational efficiency. Responsibilities include managing tender processes, customer relationship management, knowledge management, and growing strategic networks. This involves coordinating tender documents, maintaining CRM data, preparing reports, identifying workflow improvements, and assisting with lead generation and event organization. The role requires strong business process understanding, project management skills, and stakeholder management abilities.
Must have:
  • 2-5 years of experience.
  • Bachelor's degree in Business or equivalent.
  • Demonstrate strength in business process.
  • Familiarity with marketing or sales operations.
  • Good project management skills.
  • Internal stakeholder management.
Good to have:
  • Experience with Salesforce a plus.
  • Strong analytical skills.
  • Good communication skills.

Job Details

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Clients & Markets

Management Level

Associate

Job Description & Summary

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology. 
 
Our Firmwide Corporate Services unite to help build our competitive advantage with first class support internally. Spanning Administration, Business Development, Chairman’s Office, Compliance, Finance, Human Resources, Learning and Development, Legal, Marketing and Communications, Operations and Change Management, and Technology, we power our lines of services to make sure all of us have the right sources, services and technology to be the best we can be. 
 
Not all of us work directly with external clients. Some of our most talented people choose to harness their skills, experience, expertise and service excellence within PwC. The possibilities are endless and our business landscape is changing everyday.

Business Development Operation Executive is part of the middle office and plays a pivotal role in supporting business growth while ensuring operational efficiency. 

Responsibilities include supporting key business development team initiatives such as tender process management, customer relationship and contact list management, knowledge management and growing strategic networks.

Key Responsibilities:

Tender process support

  •  Manage and coordinate tender processes including sourcing, evaluating, compiling, timelines and submitting tender documents. 
  •  Understand the business services and liaise with internal stakeholders to match relevant tenders
  •  Track the process and produce regular reports, including basic analysis using Excel or PowerBI. 

CRM support

  •  Support, maintain and manage key contact list for the business
  • Maintain data integrity of the CRM environment
  • Prepare reports for management on business development performance, operational metrics
  • Support and conduct user training and support.

Process Optimization

  •   Identify opportunities to streamline workflows to improve efficiency and compliance within business development and operations.

Other Business Development initiatives

  • assisting with lead generation, client research, and proposal preparations.
  • Assisting with the organization of networking events, trade shows, or other business development activities

About You

  • 2-5 years’ experience with Bachelor degree in Business, or equivalent.
  • Demonstrate strength in business process and workflow, systematic.
  • Familiarity with marketing or sales operations workflows.
  • Good project management and problem solving
  • Internal stakeholder management
  • Experience with Salesforce a plus.
  • Strong analytical skills with expertise in data visualization tools.
  • Good communication skills for stakeholder collaboration.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Business Analysis, Business Expansion, Business Performance Management, Communication, Competitive Advantage, Creating Salesforce Reports, Customer Insight, Data Quality, Data Quality Assessment, Data Quality Metrics, Data Validation, Emotional Regulation, Empathy, Employee Advocacy Software, Implementation Support, Inclusion, Information Technology Applications, Intellectual Curiosity, Intranet Software, Marketing Automation Software, Marketing Consulting, Marketing Operations {+ 28 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

No

Job Posting End Date

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About The Company

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.


Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.

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