Business Operations Manager

2 Months ago • 3 Years + • $120,000 PA - $150,000 PA

Business Development

Job Description

PermitFlow is seeking a Business Operations Manager to streamline construction permitting processes in the United States. This role requires an individual who can combine strategy with execution, owning operational initiatives from problem identification to implementation. The candidate will work across the organization, tackling ambiguous problems and driving solutions with a test-and-learn mindset. Responsibilities include collaborating with executives on business strategy, creating processes for long-lasting change, and reporting on operational performance. The ideal candidate will have a strong quantitative inclination, clear communication skills, a strong work ethic, and be a team player. This is a hybrid role requiring in-office presence on Mondays, Wednesdays, and Fridays in Manhattan.

Must Have:

3 years of experience in consulting, financial services, or strategy/operations at a startup.
Experience in operational strategy development and execution.
Strong problem-solving skills and adaptability.
Comfort with ambiguity and a bias for action.
Strong quantitative inclination and data tool proficiency.
Clear communication skills to drive action.
Strong work ethic and willingness to take on responsibility.
Team player with cross-functional collaboration skills.

Perks:

Equity packages
Competitive Salary
100% Paid health, dental & vision coverage
Home office & equipment stipend
Lunch & Dinner provided
Commuter benefits
Team building events
Unlimited PTO

Add these skills to join the top 1% applicants for this job

team-management

cross-functional

excel

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team-player

monday

🚀 About PermitFlow

PermitFlow’s mission is to streamline and simplify construction permitting in the $1.6 trillion United States construction market. Our software reduces time to permit, supporting permitting end-to-end including permit research, application preparation, submission, and monitoring.

We’ve raised a $31m Series A led by Kleiner Perkins with participation from Initialized Capital, Y Combinator, Felicis Ventures, Altos Ventures, and the founders and executives from Zillow, PlanGrid, Thumbtack, Bluebeam, Uber, Procore, and more.

Our team consists of architects, structural engineers, permitting experts, and workflow software specialists, all who have personally experienced the pain of permitting.

✋ Who you are?

This role is crafted for those who are not just thinkers but doers; individuals who can marry strategy with execution, ensuring our operational gears are well-oiled and running seamlessly. You will own strategic initiatives from problem identification to strategy to execution, working across every part of the organization.

As a fast-growing Series A tech startup, the problems will often be ambiguous and the data might not be as robust as we’d like. Success in the role will require a comfort with ambiguity, a test-and-learn mindset, and a strong bias toward fast action. The best path forward will often be a fast rollout with close monitoring and fast iteration. And the best solutions are often discovered in the weeds, not the clouds.

You will have the opportunity to drive real impact at a high-flying startup. You will also get full access to our decision making and internal reflections. We’re looking for high-drive and horsepower to help take PermitFlow to the next level.

✅ What You’ll Do:

Collaborating with executives on business strategy
Understanding ambiguous problems and creating plans to address them
Owning and driving the problems you’re presented and the solutions you create
Creating processes and policies that turn successful initiatives into long-lasting change
Reporting on operational performance and putting forward improvements

🙌 Qualifications & Fit:

Professional Background: 3 years of industry experience in management consulting or financial services (e.g., private equity, investment banking, venture capital), corporate strategy, and / or strategy & operations at a high-growth start-up.
Strategic Expertise: Solid experience in operational strategy development and execution, with a knack for improving efficiency and growth.
Adaptability: Strong problem-solving skills and adaptability in a fast-paced startup environment, with a focus on strategic decision-making and operational agility.
Strong quant inclination : You can’t improve what you can’t measure. You’re very comfortable in excel / other data tools.
Clear communicator : We care more about results than analysis - clearly communicating your plan and driving action from the team will be as important to your success as your analysis.
Strong work ethic: From day 1, you will get responsibility and access beyond your tenure. We’re looking for someone who’s excited to take on challenges and put in the work to tackle them.
Team player : This is a cross-functional role. Your success will be tied closely to the success of the functions you’re supporting. Seeing your success as their success is critical!
NYC Based : This role is a hybrid role, with in-person required Monday, Wednesday, and Friday in our Manhattan office.