User Researcher

3 Months ago • All levels • Research Development

Job Summary

Job Description

Lionbridge Games seeks a passionate User Researcher proficient in qualitative and quantitative methods to analyze player feedback and create comprehensive reports for clients. Responsibilities include designing and conducting user research studies (e.g., gameplay observation, surveys, interviews, usability testing), analyzing data to identify trends, compiling reports, presenting findings, and collaborating with clients and internal teams to integrate user feedback into game development. The ideal candidate will have experience in the video game industry, strong analytical skills, excellent communication skills, and a passion for video games and player behavior.
Must have:
  • Bachelor's degree in related field
  • Proven user research experience
  • Strong analytical skills (qualitative & quantitative)
  • Excellent communication & presentation skills
  • Teamwork ability
  • Passion for video games & understanding of player behavior
Perks:
  • Work with passionate gamers
  • Work with a Forbes-listed world leader
  • Growth opportunities
  • Work with world-class companies
  • Comprehensive benefits package + generous PTO

Job Details

Chercheur(euse) d'utilisateur / User Researcher

  • Brossard, Quebec, Canada

Chercheur(euse) d'utilisateur

 

Nous sommes à la recherche d’un(e) chercheur(euse) d'utilisateur passionné(e) et qualifié(e) pour rejoindre notre équipe. Le candidat idéal aura une solide expérience en méthodes de recherche qualitatives et quantitatives, avec un accent sur l’analyse des retours des joueurs et la présentation de rapports détaillés à nos clients. Ce rôle est essentiel pour nous aider à comprendre les besoins des joueurs et améliorer leur expérience de jeu.

 

Ce que vous ferez :

  • Concevoir et mener des études de recherche utilisateur, incluant l’observation de parties, des sondages, des groupes de discussion, des entrevues individuelles et des tests d’utilisabilité.

  • Recueillir et analyser les réponses aux sondages afin d’en extraire des insights pertinents.

  • Mener des entrevues approfondies en tête-à-tête avec des joueurs pour mieux comprendre leurs expériences et retours.

  • Analyser les données qualitatives et quantitatives pour identifier des tendances et des schémas.

  • Rédiger des rapports de rétroaction complets et présenter les conclusions aux clients et parties prenantes internes.

  • Collaborer avec les clients du secteur du jeu, les équipes internes et les autres membres de l’équipe afin d’intégrer les retours des utilisateurs dans le processus de développement.

  • Se tenir informé(e) des tendances de l’industrie et des meilleures pratiques en recherche utilisateur et en conception de jeux vidéo.

 

Pour réussir dans ce rôle, vous devez avoir :

  • Un baccalauréat en psychologie, interaction homme-machine, conception de jeux ou dans un domaine connexe.

  • Une expérience avérée en recherche utilisateur, idéalement dans l’industrie du jeu vidéo.

  • De solides compétences en analyse et une expérience avec des méthodes de recherche qualitatives et quantitatives.

  • D’excellentes compétences en communication et en présentation.

  • Une capacité à travailler en collaboration dans un environnement d’équipe.

  • Une passion pour les jeux vidéo et une bonne compréhension du comportement des joueurs.

 

Ce que vous obtiendrez en retour : 

•    La possibilité de travailler aux côtés de joueurs passionnés par leur travail! 
•    La chance de travailler avec un chef de file mondial qui se trouve sur la liste de Forbes des « meilleurs employeurs pour les femmes » et « meilleurs employeurs en matière de diversité ». 
•    L’occasion de travailler avec un chef de file mondial en croissance dans les services liés aux jeux vidéo qui offre des possibilités d’avancement au sein de l’organisation. 
•    L’occasion de travailler au sein de sociétés de calibre mondial, ouvrant la voie vers des perspectives illimitées chez celles-ci. 

 

 

À propos de nous :
 
Lionbridge Games aide nos clients à offrir l’expérience sans tracas qu’ils envisagent pour leur public provenant des quatre coins du monde, et ce, sans compromis. Notre équipe de joueurs internationaux aide les développeurs, les distributeurs et les entreprises qui possèdent des plateformes à réaliser des milliers de projets liés à l’expérience des joueurs, tels que le son, la localisation et les tests de jeux, selon le délai et le budget convenus. Pour en savoir plus, visitez le site games.lionbridge.com/fr.
 
Tous les candidats admissibles seront considérés pour le poste, peu importe l’âge, l’ethnicité, la religion, le genre, l’orientation sexuelle, l’identité de genre, la nationalité, le handicap ou le statut d’ancien combattant.
 
Le candidat retenu devra réussir une vérification des antécédents criminels à la satisfaction de Lionbridge. Un casier judiciaire ne constitue pas un obstacle automatique à l’emploi chez Lionbridge; la nature de l’emploi, la gravité du crime et la date de la condamnation seront prises en considération.
 
Éliminons les frontières, encourageons les échanges.

 

User Researcher 


We are seeking a passionate and skilled User Researcher to join our team. The ideal candidate will have a strong background in both qualitative and quantitative research methods, with a focus on analyzing player feedback and presenting comprehensive reports to our clients. This role is crucial in helping us understand our players' needs and improving their gaming experience. 


What You Will Do:

  • Design and conduct user research studies, including gameplay observation, surveys, focus groups, one-on-one interviews, and usability testing. 

  • Gather and review survey responses to extract meaningful insights. 

  • Conduct in-depth one-on-one interviews with players to understand their experiences and feedback. 

  • Analyze both qualitative and quantitative data to identify trends and patterns. 

  • Compile comprehensive feedback reports and present findings to clients and internal stakeholders. 

  • Collaborate with game clients, internal teams, and other team members to integrate user feedback into the game development process. 

  • Stay up-to-date with industry trends and best practices in user research and video game design. 


To Be Successful, You Will Have: 

  • Bachelor's degree in Psychology, Human-Computer Interaction, Game Design, or a related field. 

  • Proven experience in user research, preferably in the video games industry. 

  • Strong analytical skills and experience with both qualitative and quantitative research methods. 

  • Excellent communication and presentation skills. 

  • Ability to work collaboratively in a team environment. 

  • Passion for video games and a deep understanding of player behavior. 

 

In Return, You Can Expect:

  • The opportunity to work within world-leading companies, opening the door to limitless opportunities within them.
  • Comprehensive benefits package + generous PTO.
  • Working with a Forbes-listed World-Leader in “Best Remote employer”, “Top employer of Women” and “Top employer for Diversity”.
  • We at Lionbridge encourage individual growth and continuous learning. We also acknowledge individual and group achievements through employee recognition awards, team celebrations, and other various methods including employee e-learning opportunities.

 

 

About Us:
 

Lionbridge Games help our customers deliver the seamless experience they envision to any audience around the world, without compromise. Our team of global gamers helps developers, publishers and platform-holders complete thousands of game audio, localization, testing and other player experience projects on time and on budget. Learn more at games.lionbridge.com.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
 
The successful candidate will have to pass a criminal background check to Lionbridge’s satisfaction.  A criminal record does not constitute an automatic bar to employment at Lionbridge, and the nature of the job, the seriousness of the crime and date of the conviction will be considered.

 


Breaking Barriers. Building Bridges.

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