Clan Operations Coordinator

Job Overview

Wargaming is looking for a Clan Operations Coordinator to work on World of Warships in our Belgrade office.

We are looking for a good communicator with logical thinking, to work with our volunteer external testing programs.

What will you do?

• Direct work with the Clan Special Test program — a dedicated group of volunteers who are involved in testing new features in development, which includes — but is not limited to — arranging different types of closed tests and interacting with volunteers on everyday basis

• Work closely with the development: 

  •    Discussing and planning tests of features under development

  •    Arranging testing schedule

  •    Collecting test feedback and bug reports to development

  •    Working together with developers on Clan related topics and features

• Be the main contact for synchronization between product and volunteers:

  •    Providing information and technical support to volunteers

  •    Preparing upcoming test announcements and documentation

  •    Providing feedback on feedback from development

• Maintaining and improving CST program operational processes

• Facilitate ongoing and fruitful collaboration between different volunteer programs inside World of Warships

What are we looking for?

• Deep knowledge of World of Warships and a good record of game experience is a must. We expect you to have at least 3000 battles in World of Warships PC

• We are looking for a good communicator with logical thinking, and the ability to understand the needs of players and combine them with business goals

• Fluent English — written and spoken — B2 or higher

• 2+ years of experience working with teams and effective collaboration

• Several years of active online PC gaming

• High level of critical thinking

• Good collaboration skills

• Proactivity and self-driven

What additional skills will help you stand out?

• Game industry experience

• Russian language - will be a plus

• Community management experience

• Good Excel skills

• Passion for Naval Games or Military History

Work mode

Onsite during probation period, in hybrid mode (3 days from office + 2 days from home) after probation period. 

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Belgrade include:

• Annual leave of 20 working days (additional days based on years of service at Wargaming: up to 25 days)
• Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
• Sick Leave Compensation, Maternity Leave Benefits  
• Premium Private Health Insurance
• Career development and education opportunities within the company
• English clubs and platform for learning languages
• Mental well-being program (iFeel)
• Commuting allowance
• Company events
• FitPass membership
• Discounts for employees
• Personal Gaming Account
• Coffee, fruits, and snacks in the office
• On-site canteen with subsidized prices for food and drinks
• Seniority Awards
• Referral program - you can recommend the best talents to the Company and receive a reward

Please submit your CV in English to ensure smooth processing and review.

About Wargaming 

Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.

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