Client Service Associate

Dinamic AS Group is seeking a highly organized and client-focused Client Service Associate in San Antonio. This full-time role involves serving as a primary client contact, coordinating communications, maintaining records, and ensuring high-quality service delivery. The ideal candidate will support client needs, maintain strong relationships, and contribute to process improvements, demonstrating a proactive, detail-oriented, and professional approach.

Must Have

• Serve as a primary point of contact for clients, providing timely and accurate support
• Assist in coordinating client communications, service updates, and follow-up tasks
• Maintain client records, documentation, and service-related information with accuracy
• Support internal teams to ensure client expectations are met and exceeded
• Monitor client inquiries and ensure resolutions are delivered in a professional and efficient manner
• Contribute to process improvements and service enhancements within the department
• Strong communication and interpersonal skills
• Ability to multitask, prioritize, and maintain organization in a fast-paced environment
• Professional demeanor and strong attention to detail
• Problem-solving ability and a client-centered mindset
• Comfortable working both independently and collaboratively

Perks & Benefits

• Competitive salary aligned with experience and skills
• Growth and professional development opportunities within the company
• Supportive and dynamic work environment
• Opportunities to build valuable client-service and operations skills
• Full-time position with long-term career potential

Company Description

Dinamic AS Group is a forward-thinking organization committed to excellence, innovation, and meaningful impact. We specialize in building strong relationships with our partners, clients, and communities through strategic communication and high-quality operational standards. Our team is driven by integrity, creativity, and a passion for elevating the brands and initiatives we support. As we continue to expand, we are seeking talented individuals who are motivated, adaptable, and eager to contribute to a professional and dynamic work environment.

Job Description

We are looking for a highly organized and client-focused Client Service Associate to join our team in San Antonio. This role is essential to supporting our clients’ needs, maintaining strong relationships, and ensuring high-quality service delivery. The ideal candidate is proactive, detail-oriented, and capable of managing multiple tasks while maintaining a polished and professional approach at all times.

Responsibilities

• Serve as a primary point of contact for clients, providing timely and accurate support.
• Assist in coordinating client communications, service updates, and follow-up tasks.
• Maintain client records, documentation, and service-related information with accuracy.
• Support internal teams to ensure client expectations are met and exceeded.
• Monitor client inquiries and ensure resolutions are delivered in a professional and efficient manner.
• Contribute to process improvements and service enhancements within the department.

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask, prioritize, and maintain organization in a fast-paced environment.
• Professional demeanor and strong attention to detail.
• Problem-solving ability and a client-centered mindset.
• Comfortable working both independently and collaboratively.

Additional Information

• Competitive salary aligned with experience and skills.
• Growth and professional development opportunities within the company.
• Supportive and dynamic work environment.
• Opportunities to build valuable client-service and operations skills.
• Full-time position with long-term career potential.