Technical Program Manager

This role is for a Technical Program Manager within the Engineering, Product, and Design (EPD) organization, focusing on large cross-functional programs impacting all engineering teams. The individual will collaborate with product management, engineering managers, directors, and stakeholders to execute programs, define and drive organizational planning processes, and improve efficiency through operational metrics. They will work closely with the CTO and CPO to identify OKRs and projects, ensuring effective execution and timely delivery.

Must Have

• Establish, implement, and optimize processes for Product Development initiatives.
• Lead cross-functional programs, defining scope, milestones, schedule, and resources.
• Develop and execute communication strategies for programs.
• Anticipate problems and create risk mitigation plans.
• Build strong partnerships with business, product, design, and engineering leaders.
• Provide in-depth analysis and evaluation of problems and dependencies with engineering teams.
• 5+ years in technology career with at least 4 years in program management.
• Strong track record working with Engineers to solve complex cross-team problems.
• Proven track record managing complex cross-functional technical initiatives.
• Experience communicating effectively to both technical and non-technical audiences.
• Adaptive problem solver with demonstrated ability to work through ambiguity.
• Experience working in a fast-paced startup environment.
• Experience customizing and administering issues with JIRA.
• Experience with agile methodologies.
• Proven track record of shipping on schedule.

Perks & Benefits

• High degree of trust in your ideas and execution.
• Opportunity to partner and collaborate with other talented people.
• Inclusive community where you feel welcomed and cared for.
• Ability to make an immediate impact in helping customers create a great workplace experience.
• Support for your personal and professional growth.

Envoy builds workspace management technology that makes it simple to run secure, compliant, and connected workplaces across every location. Over 16,000 workplaces and properties around the world rely on Envoy to create great experiences for employees and visitors while meeting safety, security, and compliance needs at scale. From corporate headquarters and labs to manufacturing sites, Envoy powers the places where people work best together.

Learn more at envoy.com

About the Role

We are looking for a Technical Program Manager for the Engineering, Product, and Design (EPD) organization focused on large cross-functional programs that impact all of engineering. This individual will partner closely with product management, engineering managers, directors, and stakeholders across multiple organizations to execute on programs. As a senior Technical Program Manager, you’d be defining and driving the planning processes of the entire organization and improving efficiency by providing clear operational metrics to leadership. You’d be working closely with the CTO and CPO to identify key OKRs and projects for each quarter and partner with engineering teams for effective execution and timely delivery.

In the past, TPMs in the role defined incident management process with stakeholders from the Customer Support team, EPD’s release management process, and an engineering onboarding program with a course curriculum. They also led the migration of our cloud infrastructure for 100+ services, which spanned 10+ engineering teams.

The role embodies values of communicating openly, choosing action, and creating great experiences.

This is a hybrid position that requires 4 days a week (Monday - Thursday) in our HQ.

You will

• Establish, implement, and optimize processes to ensure the successful execution of various Product Development initiatives in a fast-paced environment.
• Lead cross-functional programs and define scope, key milestones, schedule, and resource plans. Develop communication strategies for your programs and communicate goals and progress to stakeholders and executives.
• Anticipate problems and build risk mitigation plans accordingly.
• Develop strong partnerships with business, product, design, and engineering leaders to enable delivery of the highest impact work.
• Provide in-depth analysis and evaluation of problems and dependencies when working with engineering teams.

You have

• 5+ years of experience in a technology career with at least 4 years in a program management role working on organization-wide projects.
• A strong track record of working with Engineers to solve complex cross-team problems.
• Proven track record of managing complex cross-functional technical initiatives.
• Experience communicating effectively to both technical and non-technical audiences.
• You are an adaptive problem solver with a demonstrated ability to work through ambiguity.
• Experience working in a fast-paced startup environment.
• Experience customizing and administering issues with JIRA.
• Experience with agile methodologies.
• Proven track record of shipping on schedule.

You'll get

• A high degree of trust in your ideas and execution.
• An opportunity to partner and collaborate with other talented people.
• An inclusive community where you feel welcomed and cared for as a person.
• The ability to make an immediate impact in helping customers create a great workplace experience.
• Support for your personal and professional growth.

If you have any questions related to compensation, please contact Recruiting after you apply.

#LI-Hybrid

By applying for this position, you acknowledge that you have fully read and understand the job requirements and received the Privacy Notice for applicants, which is linked here_

. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for to process your application. Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law.