Clinical Applications Specialist Image Guided Therapy, Ireland

36 Minutes ago • 2 Years + • Customer Service

Job Summary

Job Description

This role involves developing and executing an instruction program for users of Philips Image Guided Therapy (IGT) products, ensuring optimal training and maximizing customer satisfaction. Based in Ireland, the specialist will travel to customer sites across Ireland and the UK for initial training. Responsibilities include customising systems, implementing trial installations, monitoring system use, conducting demonstrations, maintaining product group contact, participating in new functionality development, delivering enhanced user training, and managing safety standards.
Must have:
  • Customising the system to the specific wishes of the users
  • Implementing trial installations (in cooperation with Service)
  • Monitoring the use of each system by regular contact with users
  • Conducting demonstrations and presentations to stimulate sales
  • Keeping in close contact with the product group to increase/maintain application knowledge
  • Participating in the development of new functionality or improved system settings
  • Delivering value-add enhanced user training on site to clinical teams
  • Managing safety standards including radiation protection, health regulations, and reporting on customer feedback
  • Relevant Diagnostic Radiography degree
  • Significant clinical background in Radiology
  • In depth knowledge and experience of cardiovascular imaging (minimum 2 years cath lab experience)
  • HPC accreditation essential
  • Flexibility and willingness to travel anywhere in Ireland and also to United Kingdom
Perks:
  • Competitive salary
  • Company car
  • Performance bonus
  • Family friendly policies
  • Flexible benefits
  • Access to Philips University

Job Details

In this role, you have the opportunity to develop and execute an instruction program for the users of Philips Image Guided Therapy (IGT) products. You will ensure that our customers receive optimal training in the use of Philips IGT equipment and systems to capitalise the independency of the user with regard to the operation of the product and choice of functions, thereby maximising customer satisfaction. You will be based in Ireland and be flexible to travel to customer sites across Ireland, with additional flexibility to travel to the United Kingdom during the initial training period.

Your role:

  • Customising the system to the specific wishes of the users, in close contact with project management and account management, in order to maximise the performance for each specific user.
  • Taking care of implementation of trial installations (in cooperation with Service), in order to get it working and to get the maximum information for evaluation by the product group.
  • Monitoring the use of each system, by regular contact with the users, in order to solve problems regarding the operation of the system or to adapt the system to changed user wishes.
  • Taking care of demonstrations and presentations, where required, to stimulate the sales of the assigned equipment.
  • Keeping in close contact with the product group, in order to increase/maintain the application knowledge and be timely informed about new developments.
  • Participating in the development of new functionality or the development of improved system settings.
  • Delivering value-add enhanced user training on site to the clinical teams
  • Manage safety standards including radiation protection, health regulations, reporting on customer feedback as well as ensuring that training for customers meets Philips quality policy.

You are a part of the Image Guided Therapy team, working alongside six colleagues specialising in this application. You will work closely with Sales Managers, Account Managers and Project Managers to offer a first class service to our existing customers.

From a competitive salary, a company car and performance bonus to family friendly policies, flexible benefits and access to Philips University, a career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about all the benefits on offer.

How we work together

  • This role is a field based role and will require full flexibility to travel to customer sites.

You’re right for this role if you have the following:

  • Relevant Diagnostic Radiography degree
  • Significant clinical background in Radiology
  • In depth knowledge and experience of cardiovascular imaging (minimum 2 years cath lab experience)
  • HPC accreditation essential
  • Flexibility and willingness to travel anywhere in Ireland and also to United Kingdom in the initial training period

Due to the role working in the healthcare environment, a standard DBS (Disclosure and Baring Service) criminal record check will be required for this role.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

About Us

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.

For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.

Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.

It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism.

To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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About The Company

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.Together, we deliver better care for more people because we believe that every human matters.

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