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Job Category
SalesJob Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Salesforce is looking for dedicated, hardworking individuals with great energy, leadership and initiative to drive market success for the fastest growing Salesforce application: Service CloudAs an Account Executive (Service Cloud) you will be part of a team focusing on the Israeli markets. You will formulate and implement a Service Cloud sales strategy for specific industries. Drive revenue growth by penetrating the current customer base and by developing new customers and new use cases. You will focus on identifying, structuring, leading and closing large deals, teaming closely with your counterparts in Service Cloud Sales and the customer owning core sales teams.
Responsibilities:
Demand Generation:
Identify opportunities for Service Cloud in existing Salesforce Customer base
Create new leads from systematical prospecting of Service leaders
Leverage business from new & established relationships.
Customer Focus
Define the contribution of a service transformation to an overall account specific vision and plan
Define and pitch the specific value of a service transformation to prospect’s management
Build trusted relationships with Head of Service, understanding their challenges and demand
Strategise, negotiate & close business on VP and CxO level
Scale your business
Define and execute a plan to accelerate growth of our already fastest growing solution
Be top of mind at your peers in the extended sales team
Refine and enable peers for Service Cloud product specific sales messaging, prospecting, qualifying, and closing techniques
Trusted advisor
Be a trusted advisor for service transformation to our customers and prospects
Evangelise the radical transformation in field service in customer meetings, on fairs or events
Have a specific point of view on the future challenges and opportunities in customer service
Required Skills:
Extensive background in service applications and/or operational Customer Service Management
Minimum 8 years of quota carrying software or technology sales and account management experience
Strong track record of successful selling Service solutions into the Market / alternatively implementing comprehensive Service transformation in a multinational enterprise
Proven understanding of Service Business, Service Operations as well as buyer's profiles
, Native in Hebrew and fluent in English
Strong analytic and task solving skills and the ability to succeed in a fast paced environment.
Proven ability to work well as part of an extended sales team.
Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
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