Cloud Account Executive

2 Months ago • 8 Years + • Account Management • Undisclosed

About the job

Job Description

As a Cloud Account Executive (Service Cloud) at Salesforce, you'll focus on the Israeli market, formulating and implementing a Service Cloud sales strategy. Responsibilities include generating demand by identifying opportunities within the existing customer base and prospecting for new leads. You'll define the value of service transformation for prospects, build relationships with service leaders, and close large deals. Strategic planning, negotiation, and collaboration with the extended sales team are crucial. You'll act as a trusted advisor, evangelizing service transformation and sharing insights on future challenges and opportunities in customer service.
Must have:
  • 8+ years quota-carrying software sales
  • Successful Service solution selling
  • Service business and operations understanding
  • Native Hebrew & fluent English
  • Strong analytical & problem-solving skills

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce is looking for dedicated, hardworking individuals with great energy, leadership and initiative to drive market success for the fastest growing Salesforce application: Service CloudAs an Account Executive (Service Cloud) you will be part of a team focusing on the Israeli markets. You will formulate and implement a Service Cloud sales strategy for specific industries. Drive revenue growth by penetrating the current customer base and by developing new customers and new use cases. You will focus on identifying, structuring, leading and closing large deals, teaming closely with your counterparts in Service Cloud Sales and the customer owning core sales teams.

Responsibilities:

  • Demand Generation:

    • Identify opportunities for Service Cloud in existing Salesforce Customer base

    • Create new leads from systematical prospecting of Service leaders

    • Leverage business from new & established relationships.

  • Customer Focus

    • Define the contribution of a service transformation to an overall account specific vision and plan

    • Define and pitch the specific value of a service transformation to prospect’s management

    • Build trusted relationships with Head of Service, understanding their challenges and demand

    • Strategise, negotiate & close business on VP and CxO level

  • Scale your business

    • Define and execute a plan to accelerate growth of our already fastest growing solution

    • Be top of mind at your peers in the extended sales team

    • Refine and enable peers for Service Cloud product specific sales messaging, prospecting, qualifying, and closing techniques

  • Trusted advisor

    • Be a trusted advisor for service transformation to our customers and prospects

    • Evangelise the radical transformation in field service in customer meetings, on fairs or events

    • Have a specific point of view on the future challenges and opportunities in customer service

Required Skills:

  • Extensive background in service applications and/or operational Customer Service Management

  • Minimum 8 years of quota carrying software or technology sales and account management experience

  • Strong track record of successful selling Service solutions into the Market / alternatively implementing comprehensive Service transformation in a multinational enterprise

  • Proven understanding of Service Business, Service Operations as well as buyer's profiles

  • , Native in Hebrew and fluent in English

  • Strong analytic and task solving skills and the ability to succeed in a fast paced environment.

  • Proven ability to work well as part of an extended sales team.

  • Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

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