Cloud Engineer III

This Cloud Engineer III role at McDonald's Global Technology in Mexico City focuses on supporting, migrating, automating, and optimizing software development and deployment processes, specifically for Google Cloud, while maturing the Enterprise DevSecOps program. The role involves building reusable pipeline templates, developing and maintaining infrastructure, automating software delivery, monitoring processes, and collaborating with various teams to enhance customer, crew, and employee experiences through transformative technology.

Must Have

• Manage, design, and solution software development and deployment processes.
• Build reusable pipeline templates for cloud infrastructure and code deployment.
• Automate software development and deployment processes.
• Monitor and troubleshoot software delivery.
• 7+ years IT experience, 6+ years Cloud DevOps pipeline experience.
• 5+ years with AWS & GCP IaaS/PaaS.
• Proficiency in GitHub, Jenkins, GitHub Actions, ArgoCD, Helm Charts, Harness, Artifactory.
• Experience with Infrastructure-as-Code (Terraform) and Kubernetes.
• Scripting skills in Bash, PowerShell, Python, Perl, Ruby.
• Knowledge of foundational cloud security principles.

Good to Have

• Experience with Code Quality SAST and DAST tools like SonarQube/Sonar Cloud, Veracode, Checkmarx, and Snyk.
• Any AWS/GCP certification.
• Any Agile certification preferably scaled agile.

Company Description

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

We’re recruiting engineers to join our Global Technology team in Mexico City as we open our McDonald’s Global Office in Mexico. Our McDonald’s Global Office in Mexico is a hub for technology innovation and operational support to help us build the solutions that will improve our customer, crew and employee experience each and every day.

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Job Description

This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide outstanding foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It’s our goal to always provide an engaging, relevant, and simple experience for our customers.

The Cloud Engineer III role is part of the Cloud Infrastructure and Operations team in Global Technology Infrastructure & Operations. The role reports to the Director of Enterprise DevSecOps Platform and is responsible for supporting, migrating, automation and optimization of software development and deployment process specifically for Google Cloud while maturing the Enterprise DevSecOps program. The Cloud DevSecOps Engineer III will work closely with software developers, cloud architects, operations engineers, and other stakeholders to ensure that the software delivery process is efficient, secure, and scalable. You will support the Corporate, Cloud Security, Cloud Operations, Digital, Data, Restaurant, and Market application and product teams by efficiently and optimally delivering DevOps standards and services.

Responsibilities

• Participate in the management, design, and solutioning of software development and deployment process.
• Provide direction and guidance to vendors partnering on DevSecOps tools standardization and engineering support.
• Build reusable pipeline templates for automated deployment of cloud infrastructure and code.
• Research, analyze, design, develop and support high-quality automation workflows inside and outside the cloud platform that are appropriate for business and technology strategies.
• Develop and maintain infrastructure and tools that support the software development and deployment process.
• Automate the software development and deployment process.
• Monitor and troubleshoot the software delivery process.
• Work with software developers and operations engineers to improve the software delivery process.
• Stay up to date on the latest DevSecOps practices and technologies.
• Drive proof of concepts and conduct technical feasibility studies for business requirements.
• Strive to provide internal and external customers with excellent customer service and world-class service.
• Effectively communicate project health, risks, and issues to the program partners, sponsors, and management teams.
• Resolve most conflicts between timeline, budget, and scope independently but intuitively raise complex or consequential issues to senior management.

Qualifications

• Bachelor’s degree in computer science or a related field or relevant experience.
• 7+ years of Information Technology experience for a large technology company, preferably in a platform team.
• 6+ years hands-on Cloud DevOps pipeline for automating, building, and deploying microservice applications, APIs, and non-container artifacts.
• 5+ years working with Cloud technologies with good knowledge of IaaS and PaaS offerings in AWS & GCP.
• 5+ years GitHub, Jenkins, GitHub Actions, ArgoCD, Helm Charts, Harness and Artifactory or similar DevOpsCI/CD tools.
• 3+ years of application development using agile methodology.
• Experience with observability tools like Datadog, New Relic and open source (O11y) observability ecosystem(Prometheus, Grafana, Jaeger)
• Hands-on knowledge of an Infrastructure-as-Code and associated technologies (e.g., repos, pipelines, Terraform, etc.)
• Advanced knowledge of "AWS" Platform preferably 3+ years AWS/Kubernetes experience or container-based technology.
• It is good to have experience in working on Code Quality SAST and DAST tools like SonarQube/Sonar Cloud,Veracode, Checkmarx, and Snyk.
• Experience developing scripts or automating tasks using languages such as Bash, PowerShell, Python, Perl, Ruby, etc.
• Self-starter, able to come up with solutions to problems and complete those solutions while coordinating with other teams.
• Knowledge of foundational cloud security principles
• Excellent problem-solving and analytical skills
• Strong communication and partnership skills
• Any AWS/GCP certification.
• Any Agile certification preferably scaled agile.

Job Location

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