Cloud Operations Engineer

extreme network

5+ Years | Toronto, Ontario, Canada (Hybrid) | Full Time | 4 months ago

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Job Summary

Extreme Networks is seeking a Cloud Operations Engineer in Canada to manage and maintain its cloud service infrastructure across AWS, GCP, and Azure. The role involves participating in continuous cloud service operations with global teams, troubleshooting production issues, and performing root cause analysis. Responsibilities include collaborating with development and QA teams, managing release deployments, system maintenance, and cloud expansion. A key aspect is designing and implementing deployment automation for Kubernetes-based microservices and improving service availability, scalability, monitoring, and security. The ideal candidate will have a strong background in CloudOps/DevOps, public cloud experience, knowledge of Linux, security, networking fundamentals, and container-based architectures (Docker, Kubernetes), along with experience in deployment automation tools, diagnosing complex application problems, and working with monitoring and messaging tools.

Must Have

Manage and maintain ExtremeCloud service infrastructure in AWS, GCP & Azure.
Troubleshoot and follow up on production infrastructure/application issues.
Design and implement deployment automation platform for Kubernetes.
Improve service availability and scalability through tuning and automation.
5+ years of experience in CloudOps/DevOps.
Hands-on experience with AWS or any public cloud.
Knowledge of Linux, security and networking fundamentals.
Working knowledge of Docker, Kubernetes.
Strong follow-through and initiative.

Good to Have

Participate in continuous cloud service operations with US, EU, and China teams.
Communicate with Dev/QA as well as external carriers.
Analyze service performance and identify bottlenecks.
Improve service monitoring coverage, accuracy and efficiency.
Participate in cloud security and compliance implementation.
Working knowledge of Argo Workflows, Terraform, Helm.
Experience in diagnosing and resolving complex application problems.
Working knowledge of Elasticsearch, PostgreSQL, Redis, Ignite, Kafka, RabbitMQ.
Experience with monitoring tools (Nagios, Kibana, Prometheus).
Experience with cloud security and compliance implementation.
Comfortable working within a distributed team in multiple time zones.

Job Description

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.

Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.

Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team.

Cloud Operations Engineer - CANADA

Extreme’s Cloud Operations team is a group of talented engineers passionate about building highly reliable, scalable and secure solutions in public/private cloud environments. We are looking to hire a highly motivated Cloud Operations engineer with strong working experience in production operation and deployment automation. You will work with the team to design, develop and implement deployment automation solutions end-to-end. You will also be expected to participate in continuous cloud service operation, troubleshoot and resolve complex issues in production. We will work together to design, develop and implement the best public / private / local cloud solutions for our customers. Extreme Networks is the right place to be and now is the right time to join us and be part of our spectacular growth and success. We're looking for the best and the brightest 'A' players who want to make a difference doing a job they love.

Responsibilities:

Manage and maintain ExtremeCloud service infrastructure in AWS, GCP & Azure.
Participate in continuous cloud service operations with US, EU, and China teams.
Troubleshoot and follow up on production infrastructure / application related issues.
Driving root cause analysis and resolution.
Communicate with Dev/QA as well as external carriers to resolve and prevent issues.
Participate in release deployment, system maintenance and cloud expansion.
Design and implement deployment automation platform for Kubernetes based microservices.
Improve service availability and scalability through tuning, automation, tools, and process.
Analyze service performance, identify bottleneck and provide actionable improvement plans.
Improve service monitoring coverage, accuracy and efficiency.
Participate in cloud security and compliance implementation.

Ideal Qualifications:

BS level technical degree required; Computer Science or Engineering background preferred.
5+ years of experience in a CloudOps / DevOps role.
Hands on experience with AWS or any public cloud (Azure, GCP etc).
Knowledge of Linux, security and networking fundamentals.
Working knowledge of container-based architecture and deployment (Docker, Kubernetes.)
Working knowledge of deployment automation development (Argo Workflows, Terraform, Helm).
Experience in diagnosing and resolving complex application problems.
Working knowledge of Elasticsearch, PostgreSQL, Redis, Ignite, Kafka and RabbitMQ.
Experience with monitoring tools (Nagios, Kibana, Prometheus)
Experience with cloud security and compliance implementation is a plus.
Strong follow-through and initiative to stay with issues until they are resolved.
Comfortable working within a distributed team located in multiple time zones.

Location: Toronto, Ontario is preferred - our site is located in Thornhill. We're utilizing a FlexFirst (hybrid) approach to allow employees to work both remotely and have access to our offices for collaboration, labs and office resources. We're also open to remote hire in Canada in order to find the right skills for this role.

Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.

We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.

19 Skills Required For This Role

Quality Control Postgresql Networking Rabbitmq Linux Aws Azure Kibana Prometheus Terraform Nagios Elasticsearch Helm Cloud Security Redis Docker Microservices Kubernetes Machine Learning