Staff SW Systems Engineer - Golang- Cloud Networking Developer

This Staff SW Systems Engineer role at Extreme Networks involves working within the Cloud Engineering Team to design, develop, test, and support software modules for the Extreme EFA (Extreme Fabric Automation) platform. The individual contributor will troubleshoot and debug network issues, fix defects, and implement feature enhancements. A strong background in Layer 2 and Layer 3 forwarding is essential for diagnosing complex technical problems and delivering timely solutions to customers. The role requires proficiency in Golang and experience with cloud-native technologies.

Must Have

• Design, implement, test, and support software for Extreme EFA platform.
• Code and unit test in containerized microservices architecture.
• Troubleshoot customer network issues and provide timely solutions.
• Analyze tech support data and develop defect fixes.
• Design and deliver high-quality software using latest technologies.
• Translate customer requirements into engineering specifications.
• Architect, design, develop, test, and troubleshoot features.
• Lead efforts to improve debuggability of EFA products.
• 7+ years in system software development, preferably networking.
• Proficiency in Golang, Python, Shell Scripting.
• Experience with Cloud Native technologies: Microservices, Dockers, Kubernetes, Helm Chart, CI/CD.
• Experience with SQL/NoSQL databases: MariaDB, MongoDB, Redis.
• Experience with message brokers: rabbitmq, NATS, Kafka.
• Experience deploying large-scale Kubernetes applications.
• Experience with RPC frameworks like GRPC.
• Hands-on troubleshooting of Docker containerized networking applications.
• Strong experience in Routing & Switching protocols (TCP/IP, OSPF, BGP, VLAN, STP, VxLAN).
• Excellent written and verbal communication skills.

Good to Have

• Experience with REST/Netconf.

In this role, as an individual contributor - Staff SW Systems Engineer, you will work within the software engineering team to troubleshoot/debug network issues, fix defects, and design, develop and unit test software feature enhancements.

A strong technical background in layer 2 and layer 3 forwarding is required to diagnose and solve complex technical issues and provide timely solutions to customers in a professional manner.

Responsibilities:

• Participate in the design, implementation, testing, maintenance, enhancement, and support of software modules for the Extreme EFA (Extreme Fabric Automation) platform.
• Bring your strong technical skills as an individual contributor to code and unit tests in containerized microservices-based architecture.
• Participate in troubleshooting calls with customers and interact with various teams to address software issues in a timely manner.
• Analyze the tech support data of Extreme routing/switching products to isolate the software defects
• Develop and unit test the defect fixes and work with the release teams to quickly deliver the code updates to customers.
• Analyze requirements, design, develop and deliver high-quality Software using the latest technologies and innovations in a timely manner.
• Understand customer requirements and translate them into engineering requirements. Review and sign off on requirements documents.
• Write functional and design specification documents and drive sign-off.
• Interface with developers, QA, Documentation & Customer Support teams as needed.
• Architect, design, develop, test, or troubleshoot features or functions.
• Interact cross-functionally on matters that require coordination across organization lines.
• Participate in full product life cycle development.
• Interface with Support/Customers during escalations and drive issues to completion
• Lead the efforts to improve the debuggability of EFA and related Extreme Service Provider products suite.
• Work on software bug fixes and map fixes to the software maintenance releases.
• Work on design, specification coding, and unit testing of software feature enhancement requests from Extreme customers.
• Work with various teams, including release, software development, hardware, and technical publications to provide an excellent customer experience in a timely manner.
• Simulate customer network topology and traffic in the lab to reproduce the customer issues.

Qualifications and Skills Required :

• BS/MS or equivalent experience required.
• Minimum 7+ years experience in system software development preferably in the networking domain
• Proficient in Golang, Python, Shell Scripting
• Experience in Cloud Native technologies involving Microservices, Dockers, Golang, Kubernetes, Helm Chart, Jenkins, CI, CD
• Experience working with SQL/NoSQL Databases like MariaDB, MongoDB, Redis
• Experience in working with various message brokers like rabbitmq,NATS,Kafka
• Experience in Deployment of Kubernetes Applications on a large scale with horizontal scaling.
• Should have experience in RPC frameworks like GRPC
• Experience with Jira/JIRA/GIT-based CI/CD pipeline.
• Hands-on in troubleshooting and root-causing issues with docker containerized applications in networking and/or virtualized server deployments.
• 7+ years of software development experience in the networking industry
• Excellent written and verbal communication skills.
• Experience in debugging issues in Linux-based virtualized and containerized application deployment.
• Strong experience in Routing & Switching (TCP/IP, Ethernet, DHCP, VRRP, OSPF, BGP, VLAN , STP, VxLAN, LACP).
• Experience with REST/Netconf a plus.