Compensation and Benefits Technician (Flexible Remuneration)

Description:

We are looking for a talented individual to join our eBenefit Solutions (Flexible Remuneration) team at Mercer, who will be focused on managing our clients' benefit programs. This position will be located in Madrid. It is a hybrid role that requires working at least three days a week in the office.

We will count on you for:

• Maintaining relationships with a client portfolio;
• Managing orders with health, food, nursery, transport providers, etc.;
• Creating payroll files;
• Optimizing client management and the IT tool;
• Resolving client problems related to their benefit structure;
• Collaborating in the design and optimization of processes based on Lean methodology;
• Preparing periodic hiring reports;
• Participating in client benefits implementation projects;
• Accompanying Consulting to client meetings;
• Training in agile and Lean methodologies;
• Reconciling order invoicing vs payrolls;
• Responsible for training Clients and employees in the use of the corporate benefits management tool;
• Training and monitoring employee attention of our Clients with the provider;
• Collaborative work with different business areas to ensure the best customer service.

What you need to have:

• Native Spanish;
• Preferably a mid-level degree in Business Administration or Finance/Administration;
• 1-3 years of experience in flexible remuneration;
• Accustomed to problem-solving, analysis, and proposing solutions;
• Desirable experience in personal insurance (Health, Life, Accidents, Savings);
• Desirable experience in Flexible Remuneration, payrolls, taxation;
• Flexibility and adaptation to client needs;
• Proficiency in Office suite (Outlook, Excel and PowerPoint).

What makes you stand out:

• Having initiative and a high sense of responsibility and self-organization;
• Ability to prioritize multiple tasks and complete them within the foreseen deadlines;
• Interpersonal skills to communicate with internal and external clients and in an international environment;
• Attention to detail and ability to work with tight deadlines and manage pressure on critical time issues.

Why join our team:

• We help you develop your full potential through professional growth opportunities, interesting and purposeful work, and leaders to support you along the way;
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and make an impact on colleagues, clients, and communities;
• Our scale and global presence allow us to offer a wide variety of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a Marsh McLennan (NYSE: MMC) business, is a global leader in helping clients achieve their investment goals, shape the future of work, and improve health and retirement outcomes for their people. Marsh McLennan, a global leader in risk, people, and strategy, advises clients in 130 countries through four businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. With annual revenues of $24 billion and over 90,000 colleagues, Marsh McLennan helps build trust to thrive through the power of perspective. For more information, visit mercer.com, or follow us on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive, and flexible work environment. Our goal is to attract and retain the best people and embrace diversity of age, background, disability, ethnicity, family responsibilities, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working on-site with clients at least three days a week. Teams working from the office will identify at least one day of in-person attendance per week when their entire team will be together in person.