Consultant, Risk Solution Services

Visa is a global leader in payments technology, dedicated to empowering everyone, everywhere. The Risk Solution Services (RSS) division provides expert managed services to secure and optimize the payments lifecycle by proactively increasing acceptance and preventing fraud. This role, Consultant, Risk Solution Services, involves helping Visa clients manage fraud through data analysis, developing mitigation strategies, and implementing solutions using Visa and industry tools. The consultant will maximize client engagement via automation, GenAI, and machine learning, while communicating portfolio updates and industry insights to drive client success.

Must Have

• Deliver clear, concise, and tailored communications to stakeholders
• Build and foster strategic partnerships with clients
• Provide consultative guidance for Visa products and risk management solutions
• Drive client engagement using automation, GenAI, machine learning, and portfolio updates
• Utilize advanced data analysis and reporting tools to identify trends and generate insights
• Stay current on payment industry trends and competitive landscape
• 5+ years of relevant work experience with a Bachelor's Degree
• OR 2+ years of work experience with an Advanced degree (Masters, MBA, JD, MD)
• OR 0 years of work experience with a PhD

Good to Have

• 6+ years of work experience with a Bachelor's Degree
• OR 4+ years of relevant experience with an Advanced Degree
• OR up to 3 years of relevant experience with a PhD
• Experience implementing automation, GenAI, and/or machine learning solutions in payment or fraud context
• Advanced skills in data analytics and visualization platforms
• Demonstrated ability to educate on payment systems and fraud trends
• Proven success in building and maintaining strategic client relationships in a consulting environment
• Expertise in the payment industry, particularly fraud management
• Experience collaborating on enterprise-wide products, projects, or programs
• Ability to derive actionable insights from complex data analysis and reporting
• Experience delivering professional services and solutions (automation, GenAI, machine learning)
• Proficiency in Microsoft 365 (Office) and data visualization/presentation tools
• Exceptional presentation, consultative, and communication skills

Perks & Benefits

• Comprehensive benefits package (Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, Wellness Program)
• Potential sales incentive payments (if applicable)
• Bonus and equity eligibility

The mission of the Risk Solution Services (RSS) division is to provide expert managed services that secure and optimize the payments lifecycle by proactively increasing acceptance and preventing fraud. We leverage Visa’s global expertise with AI, machine learning and proven best practices to help clients stay ahead of emerging threats and enable secure, seamless payments.

On a foundation of trust and integrity, we are driven by partnership, accountability, and outcomes. We work side-by-side with our clients to understand their unique challenges and deliver tailored solutions to protect their business. Our success is measured by the trust we build, the resilience we enable, and the results we deliver. The Consultant, Risk Solution Services helps Visa clients manage fraud by analyzing data for emerging trends, developing strategies to mitigate risk, and collaborating with clients to implement these strategies using Visa and industry tools. The Consultant maximizes client engagement through automation, GenAI, and machine learning, while effectively communicating portfolio updates and industry insights in a way that drive client success.

Essential Functions and Responsibilities:

• Communication and Presentation: Deliver clear, concise, and tailored communications to internal and external stakeholders. Present complex data and recommendations in accessible formats, ensuring understanding and actionability for clients and partners.
• Consulting Expertise: Build and foster strategic partnerships with clients, understanding their unique business needs. Provide consultative guidance that supports adoption of Visa products and risk management solutions.
• Solutions Delivery: Drive client engagement by leveraging automation, GenAI, machine learning, and regular portfolio updates. Ensure seamless delivery and integration of solutions, prioritizing client satisfaction and operational efficiency.
• Analysis, Data, and Reporting: Utilize advanced data analysis and reporting tools to identify trends, align KPIs with Visa objectives, and generate actionable insights for clients. Continuously enhance automation capabilities for improved reporting.
• Industry Knowledge: Stay current on payment industry trends and competitive landscape. Share insights with clients, provide education on payment systems, and adapt solutions to address market changes and client needs.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Basic Qualifications:

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• 5 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD)
• 6 or more years of relevant work experience with a Bachelor’s Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Experience implementing automation, GenAI, and/or machine learning solutions in a payment or fraud context
• Advanced skills in data analytics and visualization platforms
• Demonstrated ability to educate others on payment systems and fraud trends, and adapt strategies based on industry knowledge
• Proven success in building and maintaining strategic client relationships in a consulting environment
• Demonstrated expertise in:
• The payment industry, particularly fraud management
• Collaborating on enterprise-wide products, projects, or programs
• Deriving actionable insights from complex data analysis and reporting
• Delivering professional services and solutions, including automation, GenAI or machine learning
• Proficiency in Microsoft 365 (Office) and data visualization/presentation tools
• Exceptional presentation, consultative, and communication skills

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

**U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is $124,300 to $198,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.