Recognized by Time as one of the world’s 100 most influential companies, Nu (NYSE: NU), the largest independent digital fintech is a $70.8B financial-technology powerhouse redefining digital banking. Since its founding in 2013 by David Vélez, Cristina Junqueira, and Edward Wible, Nu has grown to serve over 123 million customers in Brazil, Mexico, and Colombia, with a mission of eliminating financial complexity and empowering people through intuitive, low-cost, and innovative customer experiences.
Our product suite spans digital checking and savings accounts, credit cards, lending, instant payments (Pix in Brazil, SPEI in Mexico, PSE in Colombia), insurance, and investments.
To help us grow and fight complexity we are looking for an experienced Content Designer to join our Design team.
Something very important we would like to mention: if you think that you do not meet all and every one of these requirements, please apply. We would love to meet you and we know that each person has a different experience. We have different projects and goals, perhaps your professional experience fits one of them!
We want to build products and experiences for everyone who wants to take back control over their finances, that's why we build strong and diverse teams that rise up to the challenge. We are a team of the most creative people in technology, and we hire under equal opportunity, irrespective of gender, ethnicity, religion, sexual orientation or background. We are proud to say that 30% of our team recognize themselves as part of the LGBTQ+ community, and 40% of our team identify as women, in all positions and seniority levels. We are a very process-light organization that values human interactions, and that is a very important part of our culture. At Nu, everyone has the opportunity to speak up and participate, grow and share ideas.
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Do you have experience as a Content Designer?*
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How many years of professional experience do you have in UX writing or content design?*
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Have you worked directly with Product Designers and UX Researchers to co-design user journeys and create product copy? If yes, briefly describe one project (your role, how you partnered with design/research, and the outcome or impact).
Have you proposed, run, or analyzed A/B tests or other content research (moderated/unmoderated tests, surveys) to improve content? If yes, briefly describe one test/study and its result or key learning (method + outcome).
Do you have experience in banking/fintech segments?
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