Creative Program Lead/Account Director

About Us:

Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients’ success through tailored solutions. One of North America’s largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services. Our Managed Services deliver customized operations and services for all phases of media production, including creative and engineering. Founded in 1997, and providing nationwide services, ASG has teams based in North America, South America, and Europe.

This is a temporary position expected to go through April 2026. This role is located on-site in New York City.

We are looking for:

Advanced Systems Group LLC. is seeking an experienced Creative Program Lead/Account Director to join our high-performing team. This role will work for our client, and you will be instrumental in shaping how users engage with the brand through in-app content. Your deep understanding of product development, and product management for consumer apps and digital content production will be key in creating impactful user experiences. You have a strong history of collaborating effectively with product and engineering teams and developing strategic and operational plans for complex projects. You will collaborate closely with Product teams to ensure content aligns with product roadmaps and user journeys. Working cross-functionally, you will contribute to the overall vision for product programs, ensuring they meet key business objectives. Leveraging market research and cultural insights, you will design content programs and set goals that support the client's top priorities. You will own goal alignment, product/engineering relationships, program content strategy, experimentation, timelines, creative development, agency/vendor management, and cross-functional collaboration to drive successful program outcomes. A champion of creative excellence and brand consistency, you will inspire both internal and external teams to deliver exceptional work that delights our users. Your experience in managing feature development and digital products will be essential in this role.

Responsibilities:

• Define content program objectives, prioritize initiatives, and secure XFN support across product, engineering and marketing teams by effectively communicating the value of content programs to the user experience and the client's overall goals.
• Drive the creation of high-impact content by proactively identifying resource needs and establishing robust operational frameworks to facilitate the production of innovative and engaging content across all formats (text, images, videos, etc.).
• Work closely with creative, producers, and implementation partners to ensure seamless content integration, alignment with the product roadmap, and a cohesive user experience.
• Track key metrics to measure content effectiveness, identify areas for improvement, and optimize content for user engagement and retention.
• Keep content fresh and relevant by regularly updating information, recommending new features, and responding to user feedback and evolving program needs.

Required Qualifications & Experience:

• Bachelor's degree or equivalent practical experience.
• 5 years of experience managing the design, creative development and production of digital products, platforms and digital marketing content for a brand in-house or in a creative agency.

Preferred Qualifications & Experience:

• Proven ability to navigate ambiguity, interpret and prioritize information, and thrive in a fast-paced, deadline driven, technical work environment.
• Proven experience working with cross-functional teams and ability to communicate concepts and production approach to various stakeholders.
• Diplomatic facilitator who can fearlessly manage up, down and sideways to improve cooperation between all disciplines.
• Excellent interpersonal, leadership, listening, and communication skills.
• Self-motivated, flexible individual with ability to own and lead projects confidently with minimal direction.
• Passion for and experience with new, innovative technologies with a desire to build on analytical learnings to optimize web experiences for users.

Compensation & Benefits:

This temporary contract role offers a salary of $225,000-$280,000 depending on experience.

At Advanced Systems Group, we prioritize an inclusive work environment and offer a variety of benefits to support our diverse team, including:

• Comprehensive medical coverage with 3 different plans to fit your needs, and 100% of the employee medical premium covered by ASG.
• Discounts on health and wellness programs, plus savings on travel and more.
• Voluntary benefits including disability, accident, critical illness insurance, and pet insurance.
• Employee Assistance Program offering counseling, financial coaching, and more.
• Paid time off to relax and recharge.
• Additional benefits to help you plan for the future, like life insurance and 401k.

Interested applicants, including those from Washington state, may contact recruiting@asgllc.com to request a full disclosure of the benefits offerings.

Advanced Systems Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.