Customer Engineer - Migdal Ha'Emek

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Job Summary

Job Description

Applied Materials is a global leader in materials engineering solutions for chip and display manufacturing. We are seeking a highly talented Customer Engineer to join our field support group in Migdal Ha'Emek, Israel. This role involves installing and maintaining advanced semiconductor equipment, providing outstanding technical support, and ensuring customer satisfaction. You will work in a cleanroom environment, utilizing analytical and problem-solving skills on multidisciplinary systems, and have opportunities to learn advanced troubleshooting, project management, robotics, and semiconductor processes. This full-time position requires working in shifts and involves some travel.
Must have:
  • Provide support for complex systems
  • Install and implement multidisciplinary complex systems
  • Perform preventive maintenance and troubleshooting
  • Define, document and retain infrastructure and work processes
  • Work in a cleanroom environment
  • Work in shifts including nights and weekends
  • B.Sc. or Practical engineer or Engineer education level, in Electronics / Mechanics
  • High level of English
  • Service oriented, team player
  • Physically demanding position (walking, standing, bending, lifting up to 35 lbs, climbing)
  • Use of appropriate Personal Protective Equipment (coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, face shields)
Good to have:
  • Experience with electronic / mechanic equipment
  • Prior experience as technician or practical engineer
Perks:
  • Competitive and comprehensive total rewards program
  • Employee Assistance Program
  • Meditation and family support resources
  • Travel insurance
  • Programs and support for personal and professional growth
  • Supportive work culture
  • Career development and mentoring programs
  • Technical and professional courses
  • Applied Giving program (employee donations matched by Foundation)

Job Details

Job ID

R2419379

Who We Are

Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of science and engineering to make possible® the next generations of technology, join us to Make Possible® a Better Future.

What We Offer

Location: Mig Ha'emek,ISR

At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

You’ll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied.

Job Description

We are looking for a highly talented customer engineer to join our account team & integrate within our field support group at Migdal Ha'Emek (North) to provide a unique customer experience by demonstrating outstanding technical capabilities and inter-personal skills.

What’s in it for you?

As a customer engineer at Applied Materials you’ll be working for a high growth international company, integrating into the heart of the manufacturing process of advanced digital devices. You’ll get the opportunity and practice to work on the most advanced semiconductor equipment while learning new skills or perfecting existing ones such as advanced trouble shooting and problem solving, project management, robotics, semiconductor device manufacturing processes and more. In addition, you’ll get advanced training on cutting edge hardware industry components.

What you'll be doing:

As part of our customer support team, you’ll be working in a cleanroom environment & using your technical capabilities, analytical skills and vast knowledge on multidisciplinary advanced systems. You will be responsible for installing & maintaining customer’s purchased Applied Material equipment and occasionally customers abroad, communicating with global functions and development teams while following established practices of operation & maintain highest levels of quality & customer satisfaction.

This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.

Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Key Responsibilities:

  • The customer engineers provide support for complex systems, one of the most advanced in the world for the semiconductor industry, in Israel and abroad.
  • Install and implement multidisciplinary complex systems
  • Preventive maintenance and troubleshooting
  • Define, document and retain infrastructure and work processes
  • Work is located in Migdal Ha'emek in a cleanroom environment
  • Work in shifts including nights and weekends
  • Transportation of activities Improvement in work processes.
  • Definition, documentation and preservation of infrastructures and work processes

Requirements:

  • B.Sc. or Practical engineer or Engineer education level, in Electronics / Mechanics
  • Experience with electronic / mechanic equipment – advantage
  • Prioexperience as technician or practical engineer – advantage
  • Willing to work in shifts
  • High level of English.
  • Service oriented, team player

Additional Information

Time Type: Full time

Employee Type: Assignee / Regular

Travel: Yes, 10% of the Time

Relocation Eligible: No

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About The Company

Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. If you want to work beyond the cutting-edge, continuously pushing the boundaries of science and engineering to make possible the next generations of technology, join us to Make Possible® a Better Future.

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