Customer Success & Content Marketing at Sixtyfour (X25)

Sixtyfour builds AI research agents that can discover, link, and reason over information about people and companies, automating research workflows for sales, recruiting, and marketing. This role focuses on ensuring an excellent customer experience for large enterprise clients, requiring a highly organized, proactive, personable, and empathetic individual capable of teaching customers and addressing their concerns.

Must Have

• Put together, on top of your work, and a go-getter
• Highly energetic and agentic
• Quality, care, and speed
• Highly personable, able to communicate well with customers
• Able to teach customers how to use the platform
• Able to listen to customer concerns
• Ability to solve problems
• Empathetic

About Sixtyfour

We build AI research agents that can discover, link, and reason over everything about people and companies. The platform turns that intelligence into automated research workflows for sales, recruiting, and marketing.

About the role

We work with some of the largest enterprises in the world. We want to make sure that these customers have an excellent experience with our platform, and want to be certain that our customers are well taken care of. If you’re put together, on top of your work, and a go-getter, you’ll do great in this role!

Technology

Language Models, Opensearch/Elasticsearch, Next.js (typescript), Python, FastAPI, AWS, Docker, Celery workers, Playwright, Supabase, Stripe

Interview Process

We are looking for highly energetic, and agentic individuals. Quality, care, and speed are the most important attributes to succeed in this role. We want somebody highly personable, able to communicate well with our customers, teach them how to use our platform and listen to their concerns. The interview process will be a quick call with the two co-founders, and then a work trial afterwards which will be representative of some of the core responsibilities you’ll be expected to carry out. Ability to solve problems, communicate well, and be empathetic are all very valuable here. We care deeply about your potential and want to invest in you for the long term, so it’s okay not to be the most experienced.