Cybersecurity Metrics Analyst

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

Job Description:

Essential Responsibilities:

• Independently assess and apply security governance frameworks and risk management practices to strengthen organizational security posture, while beginning to understand and align solutions with business objectives.
• Partner with peers and internal teams to drive security risk and governance initiatives, contribute to cross-functional projects, and at times co-lead efforts to strengthen security posture.
• Evaluate and mitigate security risks by implementing established governance frameworks and exploring alternative risk management strategies to address complex security challenges
• Influence the quality, efficiency, and effectiveness of the team through informed decision-making, with a potential impact on other teams.
• Collaborate with key partners to gather and incorporate feedback, driving continuous improvements in security governance processes and risk management practices

Minimum Qualifications:

• Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience.

Your way to impact

In this role you will design impactful metrics, reporting, and data visualizations to drive consistent and defendable messaging to effectively communicate the cybersecurity landscape and risk posture with various stakeholders.

This collaborative role requires a blend of cybersecurity knowledge and analytical skills to generate insights to support data driven decision making and awareness of our capabilities and the treatment of risk in close working partnerships with engineering, architecture, risk management, compliance, legal, communications, government relations, and oversight teams.

Your day to day

• Develop and implement effective cybersecurity metrics, including key performance indicators (KPIs) and key risk indicators (KRIs) through a centralized reporting capability

• Collaborate across teams to integrate technical metrics into dashboards and reporting tools (like Power BI)

• Collect, analyze, and interpret large datasets to ensure accuracy, consistency, and completeness.

• Translate data into actionable insights, identify trends, patterns, and anomalies in cybersecurity metrics.

• Prepare timely executive & committee level reports and summarize variances related to cybersecurity programs, controls, and risk management efforts.

• Prepare and maintain repository of process and metric documentation to support a culture of compliance and continuous improvement

• Stay updated on emerging trends & best practices in cybersecurity metrics & reporting. Ensure cybersecurity metrics align with relevant industry regulations and compliance requirements.

What you need to bring

• Knowledge of cybersecurity threats and vulnerabilities; risk management processes and practices; industry standard control frameworks and best practices (e.g., NIST, ISO); and prominent cybersecurity and privacy regulations globally.

• Prior experience crafting First Line of Defense Cybersecurity Metrics and Dashboards

• Experience creating reports to varied audiences (e.g., executives, engineers, customers, regulators, etc.)

• Strong work ethic with proven ability to learn quickly, prioritize work, and manage complex deliverables to completion under established deadlines.

• Superb investigative and influencing skills, including business acumen, stakeholder empathy, and conflict resolution, as well as general comfort working in a dynamic, global, fluid, and matrixed working environment.

• Ability to approach and understand problems from a statistical or quantitative perspective and draw meaningful, accurate conclusions, as well as scrutinize models and inferences for misleading or overlooked considerations.

• Demonstrable experience in designing and developing dashboards using tools like Tableau, Power BI, or similar.

• Candidates will be expected to provide metric and dashboard samples on relevant topics.

Subsidiary:

Travel Percent:

-

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.