The Company

Has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, it empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. It is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary

The Senior Manager, Learning & Development (L&D) Program Management provides strategic leadership for the enterprise-wide execution and delivery of impactful learning programs. This role oversees a diverse portfolio of initiatives, ensuring operational excellence in facilitation, delivery, and stakeholder engagement. Acting as a senior learning advisor to business units and key client groups, this leader aligns program delivery strategies with enterprise and business objectives to drive workforce capability and organizational growth.

Job Description

Essential Responsibilities

• Lead the design, architect and execution of large-scale learning programs that align with business objectives, ensuring that each program addresses specific learner needs and organizational goals.
• Collaborate with multiple business stakeholders and cross-functional teams to assess strategic learning needs, develop impactful learning solutions, and optimize employee performance across the organization.
• Provide thought leadership to Learning & Development team members, ensuring high-quality content creation and alignment with the overall learner experience and program objectives.
• Evaluate the impact and effectiveness of learning programs through in-depth analysis of feedback, performance metrics, and business outcomes, making strategic recommendations for continuous improvement and program scaling.
• Lead the development of the learning and development strategy, contributing to decision-making, resource allocation, and program prioritization to support long-term organizational growth.
• Manage the budget for supported learning programs, coordinate with external vendors, and ensure cost-effective sourcing of learning resources and tools.

Expected Qualifications

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Preferred Qualification

• Outstanding facilitation and communication skills (in-person and virtual).
• Experience managing learning program logistics and supporting enterprise programs.
• Demonstrated ability to consult and influence across stakeholder groups.
• Familiarity with learning technologies and platforms

Travel Percent

0

This organization is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The US national annual pay range for this role is $100,500 to $173,250

This organization does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, the balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits

At this company, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

This company provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, this company will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at this company

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at this company means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at this company.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.